Accounts Receivable Analyst

This a Full Remote job, the offer is available from: Philippines

Reports to: Senior Manager, Accounts Receivable and Collections

You’ll partner cross-functionally with Sales, Success, and Finance teams to support revenue collection and enhance customer experience. This is an excellent opportunity to join a collaborative, data-driven collections team focused on operational excellence and customer success.

Responsibilities:

1. Monitor and manage accounts receivable aging; identify and escalate delinquent accounts
2. Communicate with customers regarding outstanding balances, payment arrangements, and general AR inquiries Collaborate with Sales, Support, Success, and third-party partners to address and resolve customer AR issues
3. Maintain accurate AR records, including payment methods, billing contacts, and account details
4. Follow revenue assurance procedures and ensure customer arrangements are properly documented and monitored
5. Support month-end close activities, including AR account reconciliations and accrual preparation
6. Generate and analyze AR reports, including aging summaries and collection performance metrics
7. Ensure consistent application of AR and revenue policies in compliance with internal controls
8. Contribute to continuous improvement initiatives in AR processes and system workflows
9. Participate in cross-functional projects and ad hoc initiatives to support finance and business objectives

Qualifications:

• 4-year course bachelor’s degree
• At least 2 years of experience in a similar role
• Strong knowledge of Excel and comfortable creating and reviewing spreadsheets
• Familiar with QuickBooks, Workday, Stripe, or Salesforce CPQ is preferred
• Experience in software products and SaaS preferred
• Experience with software migration is a plus
• Self-starter, able to identify problem areas and brainstorm and present recommended solutions
• Exceptional organizational, time management, and prioritization skills
• Detail-oriented with the ability to work effectively under time constraints and deadlines
• Strong team-player skills, establishing an atmosphere of teamwork and accountability
• Excellent oral and written communication skills with a focus on customer support

• Work from home set up after onsite training in One Ayala, Makati City.
• Shift Schedule: US Business Hours
• Offers up to 65,000 depending on the experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours.

All information will be kept confidential according to EEO guidelines.

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