Virtual Front Desk Representative | Healthcare
Vector Outsourcing Solutions Phils., Inc. Mandaluyong
Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.
- Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, appointment-setting, and time-keeping.
- Obtaining medical history by navigating through different Electronic Medical Records Systems.
- Entering Patient Information using EHR
- Maintaining database records
- Collecting payment for cashpay/ copay/ deductibles.
- Strictly adhering and complying with the HIPAA policy
- Graduate of Bachelor's Degree (preferably in Medical, but not required)
- Consultancy basis minimum of 6 months consultancy contract (subject for renewal)
- 1 year BPO/ Call Center experience/ related experience (preferred, but not required)
- Must have excellent English communication skills, both written and oral
- Preferably with Prior Authorization and Medical Virtual Assistant experience
- Preferably with EMR/EHR experience and knowledge with Medical Insurance
- Must have an appointment-setting experience
- Willing to work in shifting schedules, mostly night shift
- Able to Work From Home, must have reliable internet connection
SotoGrande Hotel & ResortTaytay, 11 km from Mandaluyong
About the role
We are seeking a Front Office Associate to join the team at Santorini Hotel. In this full-time role, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience...
Pasig, 5 km from Mandaluyong
Front Desk Associate, Hotel Management or VIP costumer services.
• Bachelor Degree of Hotel Management/ BS Tourism or any related courses.
• No Visible tattoo.
• Male or Female.
• 18-30 years old.
Work location
CITY OF PASIG, NCR, SECOND DISTRICT
Remarks...
SotoGrande Hotel & ResortAngono, 15 km from Mandaluyong
About the role
We are seeking a Front Office Associate to join the team at Santorini Hotel. In this full-time role, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience...