Disaster Recovery Engineer (Permanent Work From Home and Night Shift)

SUMMARY

This position will be primarily remote with occasional in-office meetings, has a flexible work schedule and requires the availability to work occasional evening hours.

• Day-to-Day hands-on responsibility to support the technical needs of the Disaster Recovery systems of the organization
• Planning, organizing, scheduling, follow-up, problem resolution and status reporting on disaster recovery testing.
• Capture and maintain evidence of application recovery tests for reporting and audit purposes. Ensure that issues are documented and closed.
• Work closely with customers to document applications and their supporting infrastructure and to develop appropriate recovery plans that can be used by IT Support personnel in times of major outages and/or recovery tests.
• Act as a project liaison to business projects and initiatives to assure IT disaster recovery is considered during projects.
• Build and improve disaster recovery processes through knowledge and incorporating best practices from internal and external sources.
• Evaluate and advise on selection of vendors to ensure service level agreements meet disaster recovery planning requirements.
• Assure that all newly disaster recovery enabled applications, processes and services are fully tested prior to acceptance.
• Ensure the company is prepared to recover key IT Systems in the event of a disaster or communicate areas of risk where recoverability is unknown or uncertain.
• Implement the disaster recovery plan(s) when IT and/or major business operations disruptions occur.
• Coordinate with IT system owners to ensure consistency in process and to leverage technology for disaster recovery solutions wherever possible.
• Maintain IT disaster recovery documentation consistent with policy and standards.
• Maintain the backup systems leveraged by the company, and verify all backups are operational.

• Minimum 5 years' experience in a client facing position
• Minimum 5 years’ experience in a systems engineer role
• Strong technical skills in the following areas
• Windows Server 2012/2016/2019
• Microsoft Active Directory
• DNS
• DHCP
• Windows File Sharing
• Citrix Virtual Apps & Desktops
• Azure
• The company is in the process of moving from VMWare and Zerto, to Red Hat OpenShift and Portworx Async DR. Strong skills in either of these is required, preferably to be OpenShift and Portworx, but training will be given here.
• Must possess strong interpersonal, communication and leadership skills, motivation, decisiveness, flexibility, and sound business judgment.
• Must be able to communicate clearly and persuasively, both verbally and written.
• Experience with public cloud, such as Office 365 and Azure in particular
• General scripting and PowerShell experience
• Certifications a plus (MCSE, MCAA, VCP, CCP)

• Should be willing to accept a long-term work-from-home arrangement.
• Should be amenable to a permanent night shift schedule.