Customer Service Supervisor

apartmentThe SM Store placeCebu calendar_month 

CUSTOMER SERVICE SUPERVISOR

Job Function:

Responsible in the daily operations of the department and take charge of the back-end operations for both Customer Service and Prestige Lounge areas

Responsibilities:

  • Manage customer interaction
  • Supervise customer service staff
  • Monitor inventory of supplies and manage operational expense
  • Lead development of the team

Qualifications:

  • Graduate of Bachelor's Degree preferably business course
  • At least 2 years of working experience in the related field is required
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