Retail Operations Manager (Watches, Accessories, Apparel, Footwear)

Work Schedule: 6 days a week (8am to 5pm)

The Operations Manager is responsible for overseeing and optimizing the operational efficiency across multiple retail locations, primarily handling watches business line. This role supports Area Heads in achieving business objectives by ensuring smooth day-to-day operations.

Qualifications and Skills:

• Bachelors degree in Business Administration, Operations Management, or a related field.
• Minimum of 10 years of experience in Retail Operations, with at least 3 years in an Operations Manager role.
• Must have experience in handling wearables such as apparel, watches, accessories, or footwear products.
• Proven track record in retail operations management, ideally in a multi-store setting.
• Strong analytical mindset and problem-solving abilities.
• Excellent communication skills and ability to work collaboratively.
• Demonstrated leadership and team management capabilities.
• Willingness to travel as needed.

Roles and responsibilities:

• Enhance operational processes to boost efficiency at each retail store.
• Collaborate with Area Managers to identify and resolve operational bottlenecks, ensuring smoother workflows.
• Analyze performance data and key metrics to uncover opportunities for improvement and cost-saving.
• Supervise inventory control processes, ensuring optimal stock levels and minimizing the risk of stockouts or overstocking.
• Implement inventory management best practices to reduce losses and increase stock turnover.
• Ensure all stores comply with company policies, procedures, and operational standards.
• Conduct regular audits to assess adherence to company guidelines and address any discrepancies.
• Develop and deliver training programs to educate store staff on operational best practices.
• Promote a culture of continuous improvement and innovation within the operations teams.