Sales Associate (Luxury Retail)

Sales Associate (Luxury Retail)

Job Summary:

The Sales Associate collaborates with the entire team to achieve both individual and team sales targets.

Duties and Responsibilities:

• Strengthen client relationships and assess each client’s needs while providing assistance in product inquiries, purchases, and after-sales services
• Develop long-term and quality relationships with clients through the utmost customer service.
• Apply the different selling strategies to ensure the achievement of individual and team sales target
• Maintain the arrangement, replenishment, and condition of items in coordination with the Visual Merchandising team
• Coordinate with the clients for the CRM activities initiated by the PR & Marketing department

Qualifications:

• A graduate of Bachelor’s Degree in any field
• At least 2-5 years of background in luxury/fashion retail or customer service industry (airlines and hospitality)
• Possesses strong communication and interpersonal skills, with excellent relationship-building skills and unmatched customer service
• Must have a keen interest in fashion and an understanding of the luxury retail industry, with good grooming
• Must be a team player and able to contribute to the overall objectives and strategies of the boutique
• Has a client-focused mindset, can multi-task, and goal-driven