Sales Support

Job Description

The Opportunity

Our client is a leading provider of customer communication and engagement solutions, supporting businesses in delivering seamless digital experiences. To meet growing operational needs, they are seeking a proactive Sales Support Administrator to join their team and assist in supporting the sales process and customer engagement activities.

This is a hybrid position requiring an alignment with Australian business hours (6:00 AM–3:00 PM Manila time, Monday – Friday).

• Prepare and issue customer quotes, proposals, and contracts.
• Coordinate order processing and manage sales documentation.
• Update and maintain CRM records accurately.
• Support the sales team with reporting, presentations, and ad hoc tasks.
• Liaise with internal departments to ensure smooth order fulfilment.
• Handle customer enquiries and follow up as needed.
• Assist with process improvements and administrative tasks.

• Bachelor's degree in business administration, Commerce, or a related field.
• 2+ years of experience in sales support or administration.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and CRM platforms (e.g., Salesforce or similar).
• Strong English communication skills, both written and verbal.
• High attention to detail, organizational, and multitasking abilities.
• Ability to work collaboratively in a fast-paced environment.
• Experience working with remote teams is an advantage.

• Be part of a Great Place to Work® certified company that's going places! We're heading to Hong Kong this September for our exciting company trip, and we’d love for you to join the adventure.
• Thrive in a dynamic, inclusive, and supportive culture that celebrates collaboration, diversity, and shared success across borders.
• Enjoy competitive compensation that recognises your skills and contributions.
• Work with global clients and stakeholders, gaining valuable international exposure.
• Comprehensive medical benefits to support your well-being, covering your family member(s).
• Generous paid leave entitlements, because life outside work matters too.
• Exciting team outings, company events, and travel opportunities, like our annual overseas trips, unforgettable parties, and more.
• Collaborate with colleagues across Malaysia, Vietnam, the Philippines, and Australia, expanding your global perspective.
• Ongoing training and career development tailored to your role and the industry.

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