Team Leader (Healthcare) | Davao Site with Annual Increase!

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Team Leader with experience in handling Healthcare accounts who will be working with Connext's Client in the United States of America.

• Competitive compensation
• Perfect Attendance Bonus
• Life insurance
• HMO Insurance
• Great company culture
• Annual Increase

What is the job?

The Healthcare Team Leader is responsible for overseeing and optimizing healthcare technology delivery processes to ensure operational excellence, patient satisfaction, and compliance in a fast-paced environment.

Responsibilities:

• Oversee day-to-day healthcare operations, including patient scheduling, resource allocation, and workflow optimization.
• Supervise and mentor a team of healthcare professionals, ensuring performance standards and KPIs are met.
• Analyze and manage healthcare data to improve patient outcomes, operational efficiency, and compliance.
• Collaborate with clinical, administrative, and IT departments to support seamless operations.
• Implement best practices in healthcare management and continuously identify areas for process improvement.
• Ensure adherence to regulatory standards and company policies.
• Support onboarding, training, and development of new staff.

Qualifications:

• 3+ years in healthcare operations/administration with US-based companies.
• 1+ year of team management experience in healthcare settings.
• Proficient in healthcare software (EMRs like Epic, Cerner, NextGen).
• Skilled in documenting operational workflows and analyzing systems.
• Strong leadership, problem-solving, organizational, and communication skills.
• Accountable, adaptable, and committed to patient care and service excellence.