Seller Acquisition Project Manager (Philippines E-Commerce)
Responsibilities
About the team The team is responsible in acquiring, and onboarding sellers/brands to the platform, as well as delivering best customer experience by providing best service. Key Responsibilities- Lead Generation & Brand Acquisition: Proactively identify and engage potential brand partners through strategic lead generation, effectively communicate platform value propositions and unique features to drive successful brand onboarding.
- Platform Expertise & Solution Design: Develop comprehensive knowledge of platform capabilities, key initiatives, and available tools to assess brand requirements and deliver customized solutions that align with partners' business objectives.
- Cross-functional Collaboration & Market Intelligence: Partner closely with category operations teams to gain deep insights into merchant ecosystems, market trends, and competitive landscape to inform targeted acquisition strategies and identify high-value opportunities.
- Relationship Management & Deal Optimization: Cultivate and maintain strong merchant relationships, negotiate favorable partnership terms, and optimize deal structures based on seasonal campaigns, market conditions, and mutual growth objectives.
- Onboarding & Growth Support: Guide newly acquired sellers through comprehensive onboarding processes, including shop setup, business requirement documentation, inventory migration from other platforms, educational resource sharing, and ongoing support during the critical growth phase.
- Performance & Quality Assurance: Monitor and enhance seller performance metrics including order fulfillment rates, return/cancellation rates, shipping efficiency, and overall service quality to maximize conversion rates and customer satisfaction.
Qualifications
Minimum Qualifications- Bachelor's Degree or equivalent practical experience.
- 3+ years of experience in acquiring and incubating brands and marketplace -sellers within e-commerce industry.
- Direct working experience with sellers from relevant industries is highly preferred
- Strong strategic thinking capabilities and basic data analysis skills
- Experience with selling through content/live-streaming
- Experience in category management is preferred, but not required
Job Information
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users.When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life.To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.