Pasig - Technical Support Specialist

Ayuda Business Management Solutions Inc. is hiring a Full time Technical Support Specialist role in Pasig, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning
• Tuesday: Morning
• Wednesday: Morning
• Thursday: Morning
• Friday: Morning
• More than 4 years of relevant work experience required for this role
• Expected salary: ₱130,000 per month

Schedule: Dayshift

Qualifications:

• Prior Enterprise Customer experience (supporting global clients or customers, not internal users)
• Prior direct experience working for vendors and supporting paying customers. (examples of vendors include Cisco, Palo Alto, Checkpoint, Sophos, etc.)
• Proven experience, hands-on with the networking devices (basic), security devices, and a good grasp of the Linux Operating system
• A minimum of 4 years of knowledge/prior experience in the Linux Operating System is required.
• Global support experience working with internal and external stakeholders is a requirement.
• Excellent communication skills.
• Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python would be nice to have.

• Networking
• Routers
• Switches
• Linux
• Troubleshooting
• Scripting / Automation (nice to have but not mandatory)
• Providing technical support to large external enterprises/customers