Sales Operations Coordinator (AU IT Services, Hybrid)

• Manage end-to-end contract-to-order processing using ServiceNow and ERP systems
• Ensure accuracy and completeness of sales documentation prior to order entry
• Validate sales data and ensure compliance with pricing policies and contractual agreements

• Act as a key point of contact for internal sales teams and external customers
• Provide updates on order status, delivery timelines, and resolution progress
• Manage service requests (e.g., address changes, corrections) through workflow systems

• Collaborate closely with Sales, Shared Services, Finance, and Operations teams
• Support smooth communication between departments with competing priorities

• Support reporting and tracking using advanced Excel and data tools

What We’re Looking For

• 2-3 years of experience in a Sales Support role
• Background in Finance, Contract Management, Sales Operations, or Administration (preferred)
• Experience using Service Now is highly advantageous
• Background in finance or contract management preferred
• Advanced Excel and reporting skills
• Demonstrates the ability to take ownership of problems and see them through to satisfactory conclusions.
• Exceptional Customer Satisfaction skills for internal & external customers.

Join the awesome team and enjoy these benefits & perks:

• Hybrid
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

• Be part of a global organization driving innovation and transformation
• Work in a collaborative, supportive, and high-performance culture
• Exposure to cross-functional teams and complex operational systems
• Opportunities for growth, learning, and career development
• Flexible and diverse working environment

#ConnectOSNonTech #Ll-RG3 #ConnectOSRecruitment

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.