Accounts Receivable/Admin Clerk (WFO) - ref. a66318903

Philippines - Angeles,Mabalacat,Tarlac (Work from Office)

Health and Wellness HMO+1 Dependent Professional Development Social and Recreational Work-Life Balance

5 hours ago

Postion Summary: This position’s prime role is to maintain the accounts’ receivable function. This includes but is not limited to generating invoices and statements, running aged reports, contacting customers about outstanding invoices, end of month reminders, credit insurance, PPSR registrations, general enquires and customer portals.

Our Team Orientated Approach: It is expected that staff should actively promote, act, behave and make decisions that are consistent with the vision, values, and code of conduct at all times. They must always act in a professional manner whether dealing with customers, suppliers, or other staff.

All duties should be performed in a manner consistent with relevant legislation and occupational safety and health legislation along with operational procedures.

Key Responsibilities:

• Accounts Receivable and Admin
• Generate invoices and statements as requested
• Run Aged Trial Balance report
• Contact customers regarding outstanding invoices
• Send First Request for payment emails for overdue accounts
• Send Follow up reminders for overdue accounts
• Send Credit Hold emails (as per list provided by Creditor Controller)
• Send End of Month reminder emails
• Credit Insurance – apply for increased credit limits and submit PPSR registrations via NCI portal (as requested by Credit Controller/Management)
• Maintain and Review current PPSR registrations (list already started by Rob)
• Respond to general enquiries in the AR email
• Accessing/Using customer portals
• Backup for Accounts Payable and data entry for project work
• Recordkeeping and system work
• File and archive information that ensures easy retrieval
• Assist with reports by undertaking basic analysis and research
• Maintain confidentiality and exercise discretion in all matters
• OHS/Quality/Environment
• Knowledge of relevant work documents and instructions
• Knowledge of company policies
• Comply with all work processes, procedures and JSA’s
• Report all hazards, near misses and injuries
• Initiate action to prevent the occurrence of product, process and quality system non-conformity and take corrective action when within positions authority
• The employee must always act in a professional manner whether dealing with customers, supplier or other staff. The employees have a duty to operate in a manner that is consistent with all OH&S/Quality & Environmental policies of the company
• Behavioural Expectations
• Communicate in a solutions-focused positive manner, have ability to work under pressure and be resilient to juggle the competing priorities of the position.
• Display a positive and respectful attitude including not breaching EEO & Discrimination laws.
• Represent the organisation in a professional, proactive, and responsible manner displaying a ‘can do’ solutions-based approach.
• Perform your responsibilities to a reasonable and acceptable standard with honesty and integrity.
• Have a collaborative teamwork style with well-honed conflict resolution skills.
• Engage in constructive team discussions whilst maintaining respect for individuals and their position.

Experience:

• Experience in an administrative position
• Experience in an Accounts Receivable System
• Exposure to an integrated ERP system

Competencies (knowledge, skills, and behaviours):

• Basic reading, writing and arithmetic skills
• Accurate and Typing speed at specified level,
• Strong administration skills – organised, thorough, systems-orientated with attention to detail
• Ability to use Microsoft Office including Word, Outlook, and Excel
• Ability to create a positive impression with a professional and courteous manner
• Proactive, punctual, and reliable
• Well-presented and good at dealing with stakeholders/clients
• Ability to communicate at all levels
• Professional verbal and written communication skills
• Knowledge of filing systems and processes
• Ability to work autonomously and in a team
• Ability to prioritise work

✔ Cloudstaff Dream Points – redeemable for useful items like appliances, kitchen gadgets, and more

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.