Cloud Security Engineer
Modulus Labs Inc. San Juan
What You'll Be Doing
- Assist in the implementation, monitoring, and support of security technologies across customer environments, including SIEM, EDR, Email/Web Security, and Cloud Security tools.
- Support onboarding and integration of log sources, security controls, and endpoint solutions under the guidance of senior engineers.
- Work collaboratively with the PMO and engineering team to contribute to successful delivery of security projects and tasks.
- Respond to customer queries and escalations with professionalism and a focus on accurate, timely resolution.
- Conduct initial troubleshooting, log analysis, and issue investigation across supported platforms.
- Maintain high-quality technical documentation and contribute to service transition artefacts.
- Participate in internal knowledge sharing, security research, and training initiatives.
- Engage with customers in a professional and responsive manner to support ongoing service delivery.
- Escalate complex issues appropriately and contribute to root cause analysis and resolution tracking.
- Stay up to date on security best practices, emerging threats, and vendor technologies relevant to the role.
- Stay abreast of emerging threats, techniques, and technologies to help evolve service offerings and maintain relevance in a fast-changing landscape.
- 1–3 years of experience in Security Engineering or IT Support with a focus on cloud security
- Strong understanding of cybersecurity principles.
- Experience in implementing security controls and measures.
- Knowledge of security compliance standards and regulations.
- Ability to conduct security risk assessments
- Exposure to: SIEM platforms (Splunk, Microsoft Sentinel, Rapid7 InsightDR, CrowdStrike NG-SIEM, Trend Vision One)
- Endpoint protection tools (Microsoft Defender, CrowdStrike, Trend Cloud One)
- Email/Web security platforms
- Log source onboarding and event analysis
- Windows and Linux systems, TCP/IP networking fundamentals
- Understanding of key security concepts, threats, and frameworks (e.g. MITRE ATT&CK, NIST, CIS)
- Experience with basic scripting or automation (e.g. PowerShell, Bash, Python) is an advantage
- Actively working toward industry certifications (e.g. CompTIA Security+, Microsoft Security Fundamentals, Azure/AWS Cloud certs)
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