Team lead - l1.5 operations support / data analyst
Information Professionals Inc Taguig
Job Description
Qualifications- 2 years of experience in Power Apps, Power BI
- Experience in automated testing and Azure Databricks/CDL is required
- Solid background in Azure Web Development (Reactjs, Python, SQL)
- Skilled in ServiceNow, Jira, GitHub, GitHub Actions
- Project-based (6 months initial contract)
- On-site
- Work schedule: (1hc) 8am to 5pm / (1hc) 1pm to 10pm
- Location: Penthouse World Plaza, 5th Ave., Bonifacio Global City, Taguig City
- 2 headcounts
- Monitor ServiceNow and QA DevOps Email for any incidents and standard requested reported/raised for applications
- Resolve reported issues in PowerApps, Power BI, KNIME Workflow, Azure Cloud, or CDL Databricks within SLAs
- Complete standard requests for applications Supported (PowerApps, Power BI, KNIME Workflow, Azure Cloud, CDL Databricks)
- Handover issues or requests from AP to EU or EU to NALA Digital Quality Team
- Service Reviews and Scorecarding
- Application Maintenance Processes (Token and certificate renewals, database schema changes, access reviews and clean up)
- Performing tests for applications (running test scripts, reviewing results, documenting and sharing of results with developers)
- Monitor the performance of the team.
- Teach and train the team members, if needed.
- Provide guidance to the rest of the team (email communications, generic skills, etc.).
- Health insurance
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Job Description
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