Healthcare Operations Specialist (Medical Records & Documentation)

• Location: Makati | Graveyard | Fully-Onsite
• Employment Type: Full-Time

About the Role

We are looking for a detail-oriented Healthcare Operations Specialist (Medical Records & Documentation) to join our growing healthcare support team. In this role, you will be responsible for accurately reviewing, updating, and maintaining patient and healthcare-related records while ensuring compliance with company standards and data privacy regulations.

• Enter, update, and maintain patient and medical records with a high level of accuracy.
• Review healthcare documents for completeness and correctness.
• Verify patient information and resolve discrepancies when necessary.
• Process medical forms, referrals, authorizations, and other healthcare-related documentation.
• Maintain confidentiality and comply with HIPAA and healthcare data privacy standards.
• Organize and manage electronic records and databases.
• Collaborate with internal teams to ensure timely and accurate record processing.
• Meet productivity and quality performance metrics.

• At least 6 months - 1 year of experience in healthcare data entry, medical records, healthcare administration, or a related field.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office applications and data management systems.
• Experience working with EMR/EHR systems is an advantage.
• Ability to multitask and work in a fast-paced environment.
• Strong organizational and problem-solving skills.

• Background in healthcare, medical billing, claims processing, or medical records management.
• Familiarity with healthcare terminology and documentation.
• SAM