Healthcare Account Pioneer – Shape the Future of Care
Vcustomer Philippines, Inc. Cebu City Full-time
Work Where People Matter
At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world.
Why You’ll Love It Here- Growth you can see – promotions and career paths await
- Learning that sticks – trainings to sharpen your skills
- A workplace that cares – inclusive, supportive, and people-first
- Health coverage you can count on
- Rewards when you refer friends to join the team
Your Day-to-Day
You’ll be the friendly, reliable voice customers can trust. Expect to:
- Answer questions and solve problems by phone, chat, or email
- Give clear, accurate information customers can rely on
- Help customers feel heard and supported
- Follow processes so we keep delivering world-class service
- Team up with colleagues to hit targets and celebrate wins together
- High School grad, SHS grad, or college level/grad
- We strongly prefer candidates with at least 6 months of healthcare experience in the BPO industry.
- Confident communicator in English – both written and spoken
- High emotional quotient and empathy towards patients.
- Able to work, communicate and collaborate with others effectively and efficiently.
- Organized and able to handle a fast-paced workload
- Willing to work on-site.
About Tech Mahindra Philippines
We’re a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we’re home to thousands of talented professionals who value growth, diversity, and teamwork.
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