Administrative Assistant

Administrative Assistant

Role Overview

The Administrative Assistant provides administrative and clerical support to ensure the efficient operation of the office. This role assists management and staff by handling office tasks, maintaining records, coordinating schedules, and supporting daily business operations.

• Answer and direct phone calls, emails, and other correspondence.
• Schedule appointments, meetings, and maintain calendars.
• Prepare, organize, and file documents, reports, and records.
• Maintain office supplies inventory and place orders when needed.
• Assist in preparing presentations, reports, and other business documents.
• Coordinate travel arrangements and meeting logistics.
• Manage incoming and outgoing mail and deliveries.
• Maintain accurate databases and filing systems, both electronic and physical.
• Support accounting tasks such as processing invoices, expense reports, and petty cash records.
• Assist with employee onboarding, recordkeeping, and other HR-related administrative tasks.
• Perform general office duties and provide support to management as assigned.

• Bachelor's degree or vocational certification in - Business Administration, Office Management, or a related field preferred.
• Proven experience as an Administrative Assistant, Office Assistant, or similar role.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Attention to detail and accuracy in work.

• Administrative and clerical skills.
• Document management and recordkeeping.
• Scheduling and calendar management.
• Customer service and interpersonal skills.
• Data entry and database management.
• Problem-solving and multitasking abilities.
• Professional communication skills.
• Key Performance Indicators (KPIs)