Inbound Phone Specialist/Appointment Setter - Administrative Admin
Philippines Full-time
We are seeking a dynamic Inbound Phones Specialist to join our Chicago-based junk removal service team!
As the first point of contact for our company, you will play a crucial role in providing top-notch customer service and explaining the benefits of our services to our customers.
**Key Responsibilities:**- Handle inbound phone calls daily from 8AM-8PM, averaging around 10-20 calls sporadically throughout the day
- Strong fluent English speaking skills (written, reading, oral) are a must
- Maintain a high percentage close rate of calls to appointments
- Input appointments into scheduling software and maintain client details
- Manage social media platforms and perform outbound email and call campaigns
- Handle bookeeping tasks using QuickBooks and run reports daily, weekly, and monthly
- Research and build commercial customer lists, make cold calls, and send outreach emails
- Perform other administrative tasks as assigned
We are looking for individuals who are quick learners, efficient, and open to working in a fast-paced environment. If you have excellent communication skills, attention to detail, and a passion for delivering exceptional customer service, we encourage you to apply.
**Working Hours:**- Phones will be required to be answered from 8AM-8PM
- Administrative tasks are done on a flexible basis, with certain record-keeping tasks required daily
Join our family owned & operated team and make a positive impact in our customers' lives by providing them with top-quality service and support. Apply now to be part of our growing company!
Opportunities for growth and advancement for the right motivated & performing individuals.- Appointment Setter
- Admin Tasks
- Customer Service
- Data Entry
- Social Media Marketing
- Appointment Setter
- Admin Tasks
- Customer Service
- Data Entry
- Social Media Marketing
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