F&B Outlet Manager (Whisky Library) - Manila

JOB SUMMARY

In addition, this role includes overseeing staff training and collaborating closely with the F&B Kitchen team to plan menus for promotions, special events, and occasions.

• Oversee the overall outlet operation, ensuring standard adherence, business continuity, process improvement, and excellent customer service.
• Forecast food and beverages sales in bar lounges and restaurants.
• Monitor daily outlet operation, transactions, and concerns.
• Ensures service standards are strictly followed in the outlet.
• Available in the outlet during critical work days.
• Recommend marketing strategies and implement advertising, promotional campaigns, and events (e.g. happy hours, food and beverage deals, and food festivals) to increase revenue and boost interest in the establishment.
• Circulates in the outlet (including back of the house) to check the table set up, outlet cleanliness, broken fixtures, and that all employees are promptly served .
• Ensure there is enough manning and communicate with the F&B Managers if there is deficiency in manpower.
• Organize timely briefings and ensure all checklists are complete before and after shift.
• Assist in identifying suppliers for beverages.
• Supervise inventory of beverage supplies, as well as equipment status, and ensuring the appropriate restocking and repairing.
• Take appropriate action to resolve issues raised by employees and provide response/update as soon as possible.
• Consistently act in line with organization values
• Cascade department KPIs and monitor achievement of targets.
• Ensure all staff are well informed on company policies and regulations.
• Enforce discipline and proper behavioral traits to subordinates, maintaining a fair, consistent, and non-prejudicial approach.

• Completed Degree in Hotel and Restaurant Management (preferred but not required)
• Experience in the same industry is an advantage
• Previous experience in F&B management, preferably in a bar or lounge setting
• Passion for both alcoholic and non-alcoholic beverages, as well as the hospitality industry.
• At least two (2) years of experience in team management
• Positive, confident, and personable demeanor
• Strong organizational skills with excellent attention to detail
• Exceptional communication and interpersonal skills
• Strong leadership abilities to delegate tasks, influence, motivate, and develop team members
• Capable of building positive working relationships and interacting with diverse individuals