[ref. l65529921] Shift Manager- SM Baguio

Job Description

As a Restaurant Manager, you will be in-charge of the following responsibilities:

QSCH Management

Leads to ensure that the entire store is fully prepared and the store team is ready for the shift

Ensures that excellent service and hospitality are delivered to each guest by setting and sustaining a fun, positive and energetic shift

Maintains the cleanliness and organization of the restaurant, which includes the dining area, restroom, kitchen and preparation areas as well as the exterior of the store in cases applicable, and the good working condition of all equipment

Sales Building / Marketing Management

Effectively implements local restaurant marketing programs to drive trials and create repeat business. Leads and coaches Food Servers in selling new products and promotions to guests.

Develops positive relationships that will create loyalty among guests. Conceptualizes and implements local marketing programs that reward frequent patrons, strengthening their loyalty to the brand and the frequency of their visits

Increases the store’s average check by coaching, monitoring and recognizing Food Servers in executing salesmanship techniques such as suggestive selling and up-selling

Devices and implements programs that encourage guests to bring more friends/family members to the restaurant

Profitability Building / Financial Management

Generates the Menu Item Sales Report and analyze it. Ensures the quantity of product items sold matches with sales and other non-sale items (e.g. promo, On-US) and that these transactions are adequately supported with necessary documents (OS, promo slips, OR, etc.)

Oversees the complete and accurate recording of Stations Reports on a daily basis. As the closing MOD, checks the reports, analyzes it and makes immediate and necessary actions to address variances versus targets

Coordinates with the Restaurant Service Coordinator to make the necessary adjustment in work schedules of Restaurant Staff to match the need of the shift. This is true but not limited to cases when projected sales for the Shift do not happen (e.g. Overtime, Broken Time, Special Tasks during non-peak hours)

People Management

Plans, to recognize performers and provide updates on relevant developments and critical matters needing emphasis

Qualifications:To apply for the role, here are the requirements:

• Candidate must possess at least a Bachelor’s/College Degree in Hotel and Restaurant Management, Business Management or any 4-year course related to Hospitality or Food Service Operations
• Preferably with relative experience as Restaurant Manager / Branch Manager in Food-Beverage Services Iindustry
• Knowledgeable and Experienced in various Restaurant Operations Facets
• Must be able to perform Profit and Loss Report Generation and Analysis
• Please click apply and we will let you know the next steps should you be fit for the role.