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JTI-Batangas
with IWS standards.
2. Drive process optimization and continuous efficiency improvements.
3. Collaborate with Cell Leads to assess and develop capabilities.
4. Support ownership roles and development planning.
5. Participate in Daily Direction Settings...
appcast.io -
Visa Inc.-Zamboanga
Change Management frameworks
• Experience with Knowledge Management systems and methodologies and KM governance
• Understanding of Contact Center metrics, drivers and levers, Genesys IWS, Chat, Telephony, IVR and
associated routing, queue functionality...
JTI-Batangas
with IWS standards.
Drive process optimization and continuous efficiency improvements.
Collaborate with Cell Leads to assess and develop capabilities.
Support ownership roles and development planning.
Participate in Daily Direction Settings (DDS)...
RIA Advisory LLC.-Manila
Handlers, Groovy, Plug in driven batches etc.
• Experience on complex 4 GL scripting (Service Scripts, BPA scripts, Plugin Scripts), Config tools, UI Maps, Zones.
• Integration with various systems by using XAI/ IWS (Inbound Web Service), File transfers...
appcast.io -
VISA WORLDWIDE PTE. LIMITED-Manila
Management, - Genesys WFM) and ACD reporting systems (such as Avaya CMS Supervisor, - Genesys Administer, CC Pulse, IWD, IWS) is recommend)
• Basic knowledge of Operational tactical and strategic techniques used to dive overall service levels across multiple...
foundit.com.ph -
RIA Advisory LLC.-Manila
etc.
• Experience on complex 4 GL scripting (Service Scripts, BPA scripts, Plugin Scripts), Config tools, UI Maps, Zones.
• Integration with various systems by using XAI/IWS (Inbound Web Service), File transfers, REST/XML.
• Experience in writing...
appcast.io -
VISA WORLDWIDE PTE. LIMITED-Manila
management.
Preferred Qualifications
• Technical Proficiency: Experience with scheduling software (e.g., eWorkforce Management, Genesys WFM) and ACD reporting systems (e.g., Avaya CMS Supervisor, Genesys Administer, CC Pulse, IWD, IWS) is recommended...
foundit.com.ph -
Visa Inc.-Zamboanga
Management frameworks
• Experience with Knowledge Management systems and methodologies and KM governance
• Understanding of Contact Center metrics, drivers and levers, Genesys IWS, Chat, Telephony, IVR and
associated routing, queue functionality and reporting...
appcast.io -
Tanauan
Agreement negotiations.
Qualifications/Requirements
Education Background: College/University
Work Experience: 10+ years in Manufacturing environment, with IWS/IOS/WCM/Lean expertise
Work location
CITY OF TANAUAN, BATANGAS
Remarks
Name: Gabriel-Florin...
philjobnet.gov.ph -
VISA WORLDWIDE PTE. LIMITED-Manila
IWS, Chat, Telephony, IVR and associated routing, queue functionality and reporting a plus...
foundit.com.ph -
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