InContact Jobs
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Chubb European Group Ltd.-Mexico
call recording services)
• Demonstrate a professional level understanding of UC and/or Contact Center design patterns for solutions with Cisco, Nice inContact, Genesys and Microsoft
• Experience deploying and supporting Nice inContact, CUCM, UCCE, WebEx...
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Eastvantage Careers-Mexico
Forecast and create staffing and ensure team resource capabilities meet business demand
Business rules management matched with technical skills: knowledge in building workflows in CRMs such as Kustomer, Zendesk, Nice inContact or Salesforce Service Cloud...
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Five9-Muntinlupa
and elaborate on Five9 technical matters regardless of customer's level of proficiency and complexity
• Experience implementing Genesys, InContact/NICE or Contact Center Software Projects
• Experience in Advanced Integration projects (Salesforce, Velocify...
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Focusinc Group Corp.-Davao
forecasting, scheduling, or RTA) in a BPO/contact center
Experience with
WFM systems or ACD platforms
such as NICE, InContact or Time Doctor is highly preferred
Strong
Excel and data analysis skills
Experience using
Power BI, Tableau, or similar...
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Fgc-944b970-Davao
preferably NICE, InContact, Time Doctor).
• Advanced proficiency in Microsoft Excel.
• Experience with BI tools such as Power BI or Tableau.
• Solid understanding of WFM mathematics, including Erlang C.
• Excellent analytical, problem-solving...
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Destaco-Cebu City
it is through calls or emails.## Preferred Skills* Technical Skills o Basic knowledge of Microsoft Programs* Basic knowledge or experience in Salesforce and InContact (CRM) is preferred.* Knowledge in ERP Systems such as AS400, Visual, SyteLine, Oracle is a plus...
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Five9-Quezon City
and elaborate on Five9 technical matters regardless of customer's level of proficiency and complexity
• Experience implementing Genesys, InContact/NICE or Contact Center Software Projects
• Experience in Advanced Integration projects (Salesforce, Velocify...
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1 similar job: Muntinlupa
RingCentral-Manila
Advanced expertise in one or more core disciplines — UCaaS, CCaaS, Network Readiness, or Cloud software — with a strong architectural background in industry-leading contact center platforms (e.g., RingCX, NICE CXone/InContact Studio, Five9, Genesys).
• Core...
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FGC+-Davao
knowledge of WFM systems and ACD platforms (preferably NICE, InContact, Time Doctor).
• Advanced proficiency in Microsoft Excel.
• Experience with BI tools such as Power BI or Tableau.
• Solid understanding of WFM mathematics, including Erlang C.
• Excellent...
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Avahi-Mexico
Genesys Cloud, Five9, or NICE inContact
• Infrastructure‑as‑code experience with CloudFormation or Terraform for Connect resource provisioning
• Familiarity with number porting processes, carrier relationships, and SIP trunk configuration...
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FGC+-Davao
forecasting, scheduling, or RTA) in a BPO/contact center
• Experience with WFM systems or ACD platforms such as NICE, InContact or Time Doctor is highly preferred
• Strong Excel and data analysis skills
• Experience using Power BI, Tableau, or similar...
Read more
jobstreet.com -
Five9-Quezon City
and elaborate on Five9 technical matters regardless of customer's level of proficiency and complexity
• Experience implementing Genesys, InContact/NICE or Contact Center Software Projects
• Experience in Advanced Integration projects (Salesforce, Velocify...
Read more
appcast.io -
Five9-Manila
and elaborate on Five9 technical matters regardless of customer's level of proficiency and complexity
• Experience implementing Genesys, InContact/NICE or Contact Center Software Projects
• Experience in Advanced Integration projects (Salesforce, Velocify...
Read more
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RingCentral-Manila
and product lines; strong architectural background in industry-leading contact center platforms (e.g., RingCX, NICE CXone/InContact Studio, Five9, Genesys).
Core Knowledge: Strong background in API design, cloud infrastructure, AI architecture, and modern...
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