Incident Manager Jobs in Cebu City
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Search Results - Incident Manager Jobs in Cebu City
Hammerjack Pty Ltd-Cebu City
environment. The ideal candidate will have a Bachelor's degree in Computer Science and experience in service delivery or operations leadership, with strong skills in ITIL principles and incident management tools. This role offers a unique opportunity to foster...
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NCR Voyix-Cebu City
solutions, and dispatch field technicians when required.
• Communicate with customers via phone, email, chat, and remote tools to resolve incidents.
• Follow defined Remote Incident Management processes and document all activities in the incident tracking...
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Hammerjack Pty Ltd-Cebu City
with engineering teams to maintain runbooks, knowledge bases, and escalation paths.
Drive automation and workflow optimization to reduce manual overhead.
Use data insights to guide decisions and improvements.
Incident & Problem Management
Lead end-to-end...
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NCR Voyix-Cebu City
solutions, and dispatch field technicians when required.
• Communicate with customers via phone, email, chat, and remote tools to resolve incidents.
• Follow defined Remote Incident Management processes and document all activities in the incident tracking...
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Manulife Financial-Cebu City
A leading financial services company in the Philippines is looking for IT Support personnel to ensure seamless IT experiences for employees. Key responsibilities include managing incidents, providing support, and conducting request fulfillment...
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Esusu-Cebu City
access procedures.
• Ensure IT alignment with BCP/DR plans and support execution during incidents (e.g., device loss, outages, workspace disruptions).
Vendor & Partner Management
• Own day-to-day IT relationship with Digiss and other IT vendors...
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VISEO ASIA-Cebu City
driven solutions within the AMS environment.
• Promote a culture of knowledge sharing, continuous learning, and innovative problem-solving within the team.
Incident, Problem & Change Management:
• Lead incident response efforts, ensuring timely...
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Incident Manager jobs – More cities:
VBP-Cebu City
Management) tools, firewalls, intrusion detection/prevention systems, and endpoint security solutions.
• Analyze security alerts and logs to identify potential security incidents or anomalies.
• Manage a team of IT professionals, including system...
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appcast.io -
Esusu-Cebu City
alignment with BCP/DR plans and support execution during incidents (e.g., device loss, outages, workspace disruptions).Vendor & Partner Management ● Own day-to-day IT relationship with Digiss and other IT vendors (hardware, MDM, EDR, collaboration tools...
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Indicle-Cebu City
ClinicMind is a Health IT and Revenue Cycle Management company with a U.S.-based parent organization. We deliver cloud-based solutions that power modern medical practices, including Electronic Health Records (EHR), Practice Management Systems...
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ABSI-Cebu City
for stakeholders. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. Minimum of 5 years' experience in Change Management within an ITSM environment. Solid understanding of other ITSM processes (Incident, Problem...
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VISEO ASIA-Cebu City
driven solutions within the AMS environment.
• Promote a culture of knowledge sharing, continuous learning, and innovative problem-solving within the team.
Incident, Problem & Change Management:
• Lead incident response efforts, ensuring timely...
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Straive-Cebu City
the-phone technical support/assistance for the troubleshooting of desktop PCs and related peripherals. Ensures compliance to the set process of Incident Management: identification, logging, categorization, prioritization and response (from diagnosis...
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BDO Unibank-Cebu City
Open incident/problem tickets, assign technical personnel, follow-up open tickets, and close
incident/problem tickets
• Escalate/Report major issues or problems to CCC Management and/or CCC Tech Section Head to
facilitate needed resolution...
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Convey Health Solutions-Cebu City
and problems in a timely and efficient manner in line with Business requirements. Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT...
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