Helpdesk Support Jobs in Quezon City
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Search Results - Helpdesk Support Jobs in Quezon City
TASQ Staffing SolutionsQuezon City
With at least 1 to 2 years of Technical Support (TSR)/IT Help Desk (ITHD) background in BPO
Applicants must be Filipino citizens, permanent visa holders, or at least with a valid work visa....
AmpersandQuezon City
A leading IT support firm in Quezon City seeks a Team Lead – L1 Helpdesk to supervise day-to-day operations of the Level 1 support team. This role requires strong leadership and technical skills to mentor team members and manage performance...
NTT DATA, Inc.Quezon Cityappcast.io
A leading technology services firm is looking for an L1 Helpdesk Trainer in Quezon City, Philippines. This role involves delivering training to new-hire support associates, managing training materials, and assessing trainee performance.
The ideal...
KwaniiHagonoy, 39 km from Quezon City
requests using helpdesk ticketing systems.
Escalate unresolved issues to second-level support or specialized teams when necessary.
Monitor ticket queues to ensure prompt resolution and meet service-level agreements (SLAs).
Provide clear and detailed...
GUS Education Business Process Solutions and Services Philippines, Inc.Quezon Cityjobstreet.com
We are looking for a Help Desk Technician who can provide technical support to our staff and ensure smooth day-to-day operations. You should have solid technical skills, good communication, and a customer-first mindset.
Key Responsibilities...
NTT DATA, Inc.Quezon Cityappcast.io
Key Responsibilities
Team Leadership & Management
• Supervise, mentor, and guide the L1 helpdesk team to ensure high performance and service quality.
• Manage team scheduling, attendance, task allocation, and workload distribution.
• Conduct...
DEMPSEYQuezon City
REQUIREMENTS:
Proven experience as an IT Support Technician or similar role
Strong knowledge of Windows and Mac operating systems
Familiarity with networking concepts and troubleshooting
Excellent problem-solving and communication skills...
Helpdesk Support jobs – More cities:
NTT DATA, Inc.Quezon Cityappcast.io
A leading IT services provider is seeking a skilled team leader for its support desk in Quezon City. The ideal candidate will manage a team of L1 helpdesk technicians, ensuring exceptional service quality while monitoring key performance metrics...
Sapient Solutions - SGSQuezon City
and support tickets in a timely and professional manner.
• Provide accurate information and solutions related to products, services, or account issues.
• Resolve concerns efficiently while maintaining a courteous and helpful tone.
• Document all...
SourcefitQuezon Cityappcast.io
Position Summary:
The Senior IT Support Specialist will have dual responsibilities, one, providing technical expertise to resolve escalated incidents and issues associated with the IT platform and two, directing a Support Services Team in support...
Infosys BPMQuezon Cityjobstreet.com
calls as the major support channel (channels may also vary depending on the program and business need such as email and chats) and provide appropriate and timely resolution to concerns or queries following organization’s and client's SOPs thereby...
NTT DATA, Inc.Quezon Cityappcast.io
Key Responsibilities
Training Delivery
• Conduct new-hire training for L1 Helpdesk support associates.
• Deliver training on technical troubleshooting, ticketing tools, communication skills, and customer service.
• Facilitate classroom, virtual...
Sapient Global ServicesQuezon City
and support tickets in a timely and professional manner.
• Provide accurate information and solutions related to products, services, or account issues.
• Resolve concerns efficiently while maintaining a courteous and helpful tone.
• Document all...
Hip eCommerceQuezon City
Automation:
Overhaul the help desk portal—curate a comprehensive knowledge base (FAQs, how‐to guides, video tutorials) for both buyers and sellers. Implement AI‐powered chatbots and smart routing to reduce response times and scale support.
Team Leadership...
Sapient PhQuezon City
and support tickets in a timely and professional manner.
• Provide accurate information and solutions related to products, services, or account issues.
• Resolve concerns efficiently while maintaining a courteous and helpful tone.
• Document all...
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