Genesys Jobs
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Genesys-Manila-appcast.io-
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-
is provided within 24–48 hours. Equal Employment Opportunity Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-appcast.io-
Role Overview
Be the one building AI‑powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI‑powered experience orchestration. The Penetration Tester, Red Team (Application...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-
8460 Philippines - Genesys Cloud Services Cayman Ltd. is seeking an Incident Communications Manager to oversee communication during major incidents and Severity 1 issues. The successful candidate will manage customer communications, work closely...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys Cloud Services, Inc. is looking for a Senior Professional Services Consultant who is Spanish bilingual to deliver technical solutions for customers. You will lead projects from pre-sale to support transition, working closely with project...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch is looking for a Finance Customer Relations Analyst in Manila. The role focuses on managing customer payment inquiries, disputes, and escalations while ensuring accurate...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-appcast.io-
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch is seeking a Penetration Tester specializing in application security. The successful candidate will support penetration testing for web applications and APIs, identifying...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch is looking for a Financial Reporting and Compliance Manager to support APAC financial reporting, compliance, and analysis. This role involves preparing financial reports...
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Genesys-Manila-appcast.io-
Genesys is seeking an experienced full stack web developer to shape the performance and experience of its corporate web platform. This role involves designing end-to-end web solutions, developing scalable back-end services, and enhancing system...
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RSight®-Manila-
Transformation Consulting Manager - Genesys to join this organization.
Responsibilities
• Analyze customer requests for Contact Center and provide solution recommendations for On Premise and Cloud/Hybrid cloud solutions.
• Manage Contact Center Engagements...
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Accenture-Taguig-
Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations | Level: Manager | Location: Manila | Years of Exp: 10 years+ for Manager, 12 years+ for Senior Managers Explore an Exciting Career at Accenture Are you an outcome...
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Concentrix-Quezon City-
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated...
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RMS Collect Phils., Inc.-Angeles-foundit.com.ph-
interpersonal, organizational and leadership skills.
• Contact center platform proficiency (e.g., Genesys Cloud desktop behaviors, softphone, interaction routing basics, status/aux codes, outages vs. misconfig).
• Endpoint + OS troubleshooting: Windows...
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Tata Consultancy Services-Tarlac-
and its deliverables
• Knowledge of WFM tool like, Genesys, Aspect, IEX.
• Performing schedule maintenance and management in workforce management System
• Working knowledge of the operation SLAs, GOS, Productivity, Utilization & other KPIs
• Performing...
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2 similar jobs: Olongapo, San Jose del Monte
NTT Business Process Outsourcing-Quezon City-jobstreet.com-
stakeholders of technical issues or external factors affecting delivery.
Tools & Systems Experience with: Verint, NICE, Genesys, IEX, Calabrio, Aspect,
ServiceNow, MS Teams, Excel, Power BI. Required Qualifications » 1-3 years of RTA/WFM
experience in a BPO...
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