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GenesysManila
Overview
Talent Acquisition Partner – Philippines at Genesys. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Genesys Cloud is the AI-powered...
2 similar jobs: Quezon City, Muntinlupa
GenesysManila
Sr. Global Digital Program Deployment Specialist
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‐powered...
Genesys Cloud Services, Inc.Manilaappcast.io
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
GenesysManila
A leading customer experience company based in Manila is seeking a Senior Director for Professional Services. This role involves leading a global team, ensuring the successful deployment of advanced customer solutions, and driving best practices....
GenesysManilaappcast.io
worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can...
LexmarkManila
Join to apply for the
Voice Engineer (Genesys Platform) | Hybrid
role at
Lexmark .
Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.
You will step into a technology...
Genesys Cloud Services, Inc.Manilaappcast.io
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
HRTXQuezon City
solutions.
• Lead the design, deployment, and optimization of Azure Virtual Desktop environments.
• Drive cost‑efficiency and end‑user performance improvements across the virtual desktop estate.
• Manage the strategy, implementation, and support of Genesys...
Genesys Cloud Services, Inc.Manilaappcast.io
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
Standard CharteredQuezon City
for contact centre agents
• Knowledge of product management tools and techniques, such as user story mapping, personas, MVP, and other product roadmap development. Experience with Genesys is a high plus
• Customer‑centric mindset with a passing for delivery...
Genesys Cloud Services, Inc.Manilaappcast.io
A leading solutions provider is seeking a Senior Director of Professional Services in Manila. The role involves leading a global team focused on deploying and implementing innovative cloud and on-premise solutions. Candidates should possess extensive...
TASQ Staffing SolutionsCebu City
Preferred: tools knowledge like IEX/Verint, or Genesys
• Handles real time adherance/scheduler tools
• Primary database: Excel (must know how to use)
Responsibilities:
• Real-Time Monitoring: Continuously track call/chat volumes, agent availability...
XtendOpsCebu City
manner to non‐technical stakeholders.
Strong problem‐solving skills and ability to handle multiple priorities in a fast‐paced environment.
Preferred Skills
Experience working with CCaaS platforms (e.g., Five9, Genesys, Talkdesk, Zendesk, NICE...
YONDU INC.Taguigkalibrr.com
reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation.
• Strong understanding of software...
Santa Anajobstreet.com
preferred (SAP is an advantage)
• Lean Six Sigma certification is a plus
• Knowledge of Salesforce and/or Genesys Telephony is an advantage
Experience
• 5-7 years of experience in a multinational or Shared Services environment
• 3-4 years of experience...
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