Genesys Jobs
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Search Results - Genesys Jobs
Genesys Cloud Services, Inc.-Manila
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
appcast.io -
HRTX-Philippines
HRTX is seeking an experienced Genesys PureCloud Specialist to provide day-to-day support and maintain PureCloud solutions for our clients in the Philippines.
You will lead migration and implementation projects, monitor progress, and ensure timely...
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
appcast.io -
Dexcom Philippines-Pateros
and Telco Carriers. Where you come in:
Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
Admin configuration of:
Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations Queues...
Genesys Cloud Services, Inc.-Manila
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
appcast.io -
20 DexCom Philippines Inc-Manila
services with partners. Deploy, configure and maintain all aspects of the Genesys Cloud contact center, manage voice services, collaborate with carriers, and drive automation via APIs, Python and Terraform while upholding security standards and...
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
appcast.io -
Taguig
customer requests for Contact Center, provide solution recommendation especially On Premise and Cloud / Hybrid cloud Solutions.
• Manage Contact Center Engagements (especially Genesys) across project delivery phases
• Lead Business Proposals to work...
accenture.com -
TTEC Digital-Quezon City
Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships...
appcast.io -
Tata Consultancy Services-Taguig
and voice-based patient interactions using Genesys .
• Receive inbound calls and conduct outbound follow-up calls as required.
• Perform patient identity verification in accordance with organizational policies.
• Utilize approved scripts and communication...
R1 RCM-Manila
and maintenance of Genesys PureCloud Solution and Interactive Intelligence Technology
Migration and implementation of Genesys PureCloud Solution
Creation of Documentation and Knowledge bases
Installation and basic troubleshooting of SIP IP Phone
Responsible...
Jobtailor-Taguig
Monitor product progress at each stage of the development process, and provide timely feedback.
• Own the end-to-end integration strategy across Unified Support Services tools including Genesys (Voice & Digital Channels), Qualtrics (Experience Measurement...
Xtendops-Iloilo
capacity planning, scheduling, intraday management, and reporting
• Operate a centralized WFM Center of Excellence with embedded LOB support teams
• Establish and enforce enterprise WFM standards and governance
• Lead transition to the Genesys platform...
jobstreet.com -
TTEC Customer Care Management Philippines Inc-Bacolod
productivity, and efficiency KPIs
• Providing ad-hoc reporting support to client / operations
• Additionally, you may also need to develop and maintain center operations data solutions that utilize IEX, Qualtrics, Tableau, Genesys, GI2, SQL Server and other...
foundit.com.ph -
Emerson Electric (Asia) Limited-Mandaluyong
Knowledge in various software applications and business tools such as Oracle, CRM Fusion, Genesys, and Appleton Access....
kalibrr.com -
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