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Genesys Cloud Services, Inc.-Manila-appcast.io-
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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Careerdost Enterprise-Taguig-
On-site - Taguig >10 Yrs Exp Bachelor Full-time
Job Description
Professional Development
Job Training
• Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations.
• We are looking for passionate...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
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EXL Service Philippines, Inc.-Pasay-
EXL Service Philippines, Inc. is seeking a platform specialist to diagnose and resolve Genesys Cloud CX incidents, perform routine configuration changes, and coordinate escalations with Genesys Care.
You will build and modify Architect call flows...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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TASQ Staffing Solutions-Taguig-
to optimize voice infrastructure. Candidates should have hands-on experience with Avaya Aura components and proficiency in Genesys Cloud CX. Additionally, knowledge of SIP and VoIP protocols, along with basic scripting skills, is preferred.
Competitive...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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EXL Service Philippines, Inc.-Manila-
EXL Service Philippines, Inc. is seeking a Platform Specialist to diagnose and resolve Genesys Cloud CX incidents, perform routine configuration changes, and coordinate escalations with Genesys Care. You will build Architect call flows, IVR menus...
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Hammerjack Pty Ltd-Taguig-appcast.io-
Core Responsibilities:
• Day to day support and maintenance of Genesys PureCloud Solution and Interactive Intelligence Technology
• Migration and implementation of Genesys PureCloud Solution
• Creation of Documentation and Knowledge bases...
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Careerdost Enterprise-Taguig-
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
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Brillio-Roxas-
Integrate Salesforce with external platforms such as Genesys and Data Cloud, ensuring seamless data flow and robust system interoperability.
Drive adoption and integration of AI technologies, including OpenAI APIs, to enhance automation, insights, and agent...
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1 similar job: Kalibo
TASQ Staffing Solutions-Taguig-
About the job: Business Analyst - Senior Associate Consultant (BGC Taguig) | Onsite
Qualifications/Requirements:
• Bachelor's – Computer Science, IT, Engineering or any related course
• Required prior experience with ServiceNow, Genesys...
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Schneider Electric-Kalibo-
Collaborate with enterprise application teams for integrations involving:
SAP
Salesforce Sales & marketing Cloud
Field Service lightning mobile app
DMS Portal
CTI Solutions (Genesys)
Middleware Platforms (PI / Snaologic)
Support assessment...
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Full Potential BPO Inc.-Manila-jobstreet.com-
in workforce management tools (e.g., Verint, NICE, Genesys, Aspect, Five9, or similar)
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and collaboration skills
• Ability to work under pressure in a fast-paced...
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Brillio-Kalibo-
and integrate with external platforms such as Genesys and Data Cloud. Experience with OpenAI API integration and AI-driven automation is highly valued. The role requires deep expertise in Salesforce and a track record of mentoring engineers, delivering...
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