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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
appcast.io -
Genesys Cloud Services, Inc.-Mandaluyong
to ensure the efficiency of work allocation, focus and status.* Gain and maintain a high-level knowledge of all aspects of the Genesys Cloud platform and products.* Provide escalation support and be prepared to work directly with customers in finding...
6 similar jobs: Mexico, Taguig, Quezon City, Pasig, Cebu...
Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
A leading technology company based in Metro Manila is looking for a Genesys Cloud Product Support Technical Manager to lead the global support team. In this role, you will oversee team performance, evaluate practices for efficiency, and ensure team...
Genesys-Manila
to ensure the efficiency of work allocation, focus and status.* Gain and maintain a high-level knowledge of all aspects of the Genesys Cloud platform and products.* Provide escalation support and be prepared to work directly with customers in finding...
appcast.io -
Genesys Cloud Services, Inc.-Mandaluyong
A global technology company in the Philippines is seeking a skilled leader to manage and enhance a technical support team. The ideal candidate will have 8+ years of experience in customer-facing roles, strong ability to foster team performance, and a...
4 similar jobs: Taguig, Makati, Pasig, Quezon City
Genesys-Manila
A technology firm is looking for a Senior Revenue Analyst in Manila to manage revenue recognition processes and ensure compliance with accounting guidelines. The successful candidate will have at least 6 years of experience, a degree in finance or...
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TTEC-Manila
A top CX technology firm in Manila seeks a Genesys Cloud Senior Consultant to implement and enhance Genesys Cloud CX solutions. In this role, you'll engage with clients to understand needs and translate them into functional designs.
Ideal candidates...
Genesys-Manila
A technology solutions company in Manila is seeking a Senior Director, Professional Services to lead a global team. The role focuses on managing the deployment of solutions, requiring strong technical leadership and operational acumen. Candidates...
appcast.io -
Cobden & Carter International-Taguig
About the job Sr. Technical Consultant - Genesys About the Role:A Genesys PureEngage Tech Consultant opportunity has become available in a BPO company in Manila.ResponsibilitiesIdentify, Coordinate, Document RCA for P1 and P2 issuesUpdate KT for any...
1 similar job: Makati
Home Credit Philippines-Taguig
IT Genesys Specialist is responsible for the effective usage of the applications provided to business teams and end users, assisting with day-to-day operational tasks ensuring that Incidents are effectively resolved, service requests and projects...
Accenture in the Philippines-Taguig
Contact Center Transformation Consultant Be among the first 25 applicants.SONG - ACE - Genesys – ConsultantThe Strategy & Consulting Global Network SONG Practice | GenesysJoin our team of SONG consultants who solve customer facing challenges...
Concentrix-Quezon City
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated...
Cardinal Health-Santa Ana
experience of Genesys, Verint, Adobe, Microsoft, IBM, Oracle Java, Zoom, and other heavily utilized software products required.
• 2+ years’ experience in Flexera One ITAM.
• Demonstrated understanding of the software asset management lifecycle...
jobstreet.com -
OfficePartners 360, Inc.-Davao
Salesforce, Zendesk)
• Call center platforms (e.g., Genesys, Avaya, NICE, Five9)
• WFM tools (e.g., Verint, Aspect, Calabrio)
• QA systems (e.g., Observe.AI, Scorebuddy, Playvox)
• Ticketing and workflow tools (e.g., Jira, Trello, Monday.com) – nice...
mynimo.com -
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