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EmaptaManila
Expert Cloud Support for Smarter Enterprise Information Technology
Technical challenges create opportunities to become a stronger specialist. Grow as a Genesys Cloud Support Specialist , supporting enterprise communications that help teams serve...
4 similar jobs: Cebu, Makati, Taguig, Pasig
Home Credit PhilippinesQuezon City
Home Credit Philippines seeks an experienced technologist to lead contact center technology initiatives, with emphasis on Genesys cloud/on‐prem solutions and omnichannel design. You will design, validate, and implement POCs, while supporting...
EmaptaMuntinlupa
Expert Cloud Support for Smarter Enterprise Information Technology
Technical challenges create opportunities to become a stronger specialist. Grow as a Genesys Cloud Support Specialist , supporting enterprise communications that help teams serve...
Accenture PLCTaguigappcast.io
as consulting professionals who design, build, and implement initiatives that can help enhance business performance.
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects
• Apply understanding of industry...
EmaptaTaguig
Emapta Philippines is hiring a Genesys Cloud Support Specialist to join a top enterprise IT advisory team. You will provide Level 1–2 support for Genesys Cloud CX and help design, test, and optimize contact center workflows in a remote setting...
5 similar jobs: Quezon City, Makati, Pasig, Manila, Cebu
Dexcom Inc.Philippinesappcast.io
you come in:
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
• Admin configuration of:
• Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations
• Queues, Skills...
Acquire IntelligenceManila
monitoring, and ensure forecast accuracy through collaboration with the WFM team.
The role requires 2–4 years in WFM forecasting, strong data visualization skills, and experience with Genesys Cloud.
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1 similar job: Quezon City
Dexcom PhilippinesTaguigappcast.io
Dexcom Corporation in the Philippines is seeking a Senior Telecom Engineer to configure, maintain, and support the enterprise Contact Center environment. The role centers on administering Genesys Cloud, cloud telephony, and voice networks, working...
Acquire IntelligenceManila
Acquire Intelligence, a leading WFM outsourcer, seeks a seasoned Workforce Manager in the Philippines to oversee multi‑vendor WFM operations and the Genesys Cloud CX setup, ensuring alignment to client targets.
You will own forecast accuracy...
1 similar job: Quezon City
Ibex LimitedManilaappcast.io
Ibex Limited is seeking a Principal Telecom Engineer to lead our Telecom and Contact Center Engineering team in delivering Genesys Cloud-based implementations, migrations, and managed services. You will guide governance, architecture, and strategic...
NYGC Services INCTaguigfoundit.com.ph
Job Description
Description
We are seeking an experienced Genesys Cloud professional to join our team in Southeast Asia. The ideal candidate will have a deep understanding of Genesys Cloud solutions and will be responsible for designing...
Accenture PLCTaguigappcast.io
Accenture is seeking a SONG - ACE - Genesys Consultant (Analyst/Consultant) in Manila to design and deliver customer interaction solutions using Genesys Engage/Pure Cloud. You will work on multi-channel orchestration, IVR design, and contact center...
Dexcom Inc.Kalibo
a single integrated Voice-of-Customer system that converts Genesys/CallMiner/Qualtrics signals into trusted friction themes, quantified opportunities, and closed-loop measurement. Reporting to the Director, Technical Support GPO, you enable SPOs and pods...
Corning Inc.San Jose del Monte
/Education - Required
Bachelor's degree in Computer Science, IT, Software Engineering, or related field 7+ years of experience working with CCaaS platforms (e.g., Genesys Cloud, Amazon Connect, NICE CXone) Strong programming and integration skills (Node.js...
2 similar jobs: Tarlac, Olongapo
Gratitude PhilippinesManila
platforms (e.g., Avaya, Genesys, Five9, AWS etc).
Basic understanding of Workforce Management tools.
Knowledge of scripting or automation tools (e.g., Python, R) is an advantage.
Data Analysis Statistical Analysis Python SQL Data Processing Tableau...
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