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Taguig
We are modernizing how we serve customers across our support, sales, and finance teams. As part of that work, we are moving our contact center to Genesys Cloud CX, with Salesforce integration through CX Cloud, Zoom as our carrier, AI-assisted agent...
Careerdost Enterprise-Taguig
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
Emapta-Cebu City
Expert Cloud Support for Smarter Enterprise Information Technology
Technical challenges create opportunities to become a stronger specialist. Grow as a Genesys Cloud Support Specialist , supporting enterprise communications that help teams serve...
4 similar jobs: Quezon City, Manila, Taguig, Pasig
NYGC Services INC-Taguig
Job Description
Description
We are seeking an experienced Genesys Cloud professional to join our team in Southeast Asia. The ideal candidate will have a deep understanding of Genesys Cloud solutions and will be responsible for designing...
foundit.com.ph -
Experis-Mexico
Senior Genesys Cloud & AI Consultant | Proyecto Remoto puntual asistencia a Madrid. Proyecto temporal con mucha opción de continuidad(H/M/X) ¿Tienes experiencia en Genesys Cloud , automatización de procesos y soluciones de IA aplicadas a Customer...
ibex-Quezon City
for team performance, customer satisfaction, operational excellence, technical governance, project delivery, and continuous improvement across all telecom technologies with a strong focus on Genesys Cloud. The successful candidate will combine strong...
appcast.io -
Experis-Taguig
Senior Genesys Cloud & AI Consultant | Proyecto Remoto puntual asistencia a Madrid. Proyecto temporal con mucha opción de continuidad(H/M/X) ¿Tienes experiencia en Genesys Cloud , automatización de procesos y soluciones de IA aplicadas a Customer...
Home Credit Philippines-Quezon City
both on-premises and cloud environments.
Drive platform modernization initiatives and migration efforts, with a focus on the Genesys platform (cloud and on-premises).
Evaluate, design, and execute proofs of concept (POCs), pilots, and solution...
Experis-Quezon City
Senior Genesys Cloud & AI Consultant | Proyecto Remoto puntual asistencia a Madrid. Proyecto temporal con mucha opción de continuidad(H/M/X) ¿Tienes experiencia en Genesys Cloud , automatización de procesos y soluciones de IA aplicadas a Customer...
Concentrix-Philippines
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
appcast.io -
Concentrix-Manila
ServiceNow, Freshworks, Dynamics 365, Genesys, NICE, Five9, or similar platforms. Experience in Managed Services or IT Service Management environments. Experience with support reporting, dashboards, and service performance analysis. Knowledge of APIs...
Reuters-Manila
defensible source of truth across CS&S data sources, including Salesforce, Genesys, LiveHelp, Aspect, and Snowflake.* Produce contact driver, handle time, quality, customer experience, and workforce analytics, and turn them into written recommendations...
appcast.io -
J-K Network Services-Taguig
of experience in the Customer Service domain. Strong communication and experience with ServiceNow and Genesys AI are essential. This is a full-time onsite role located in Taguig, offering a competitive salary and benefits including performance bonuses and health...
Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will:
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...
accenture.com -
Moder Solutions Inc.-Cebu City
of experience in Workforce Management, including 8–10 years in a leadership/management role with demonstrated capability to lead, mentor, develop, and retain talent.
• Hands-on experience with Workforce Management tools such as NICE, Verint, Aspect, Genesys...
jobstreet.com -
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