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GenesysManilaappcast.io
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
Genesys Cloud Services Cayman Ltd. - Philippine BranchManilajobstreet.com
Title: Manager, APAC Order Management
Location: Manila (Flexible)
Department: Order Management
Reports To: Sr. Director, Order Management
Employment Type: Full-time
Summary and Job Responsibilities:
The Manager, APAC Order Management will lead...
2 similar jobs: Muntinlupa, Quezon City
GenesysManilaappcast.io
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
CognizantPhilippines
We are seeking a skilled Genesys Cloud Engineer with expertise in Genesys Cloud technologies. The ideal candidate will have strong experience in Genesys Cloud Outbound, Genesys Cloud Architect, and overall Genesys Cloud solutions.
Experience working...
GenesysManilaappcast.io
A leading AI experience orchestration company in Manila seeks a Talent Acquisition Partner to enhance recruiting strategies. Responsibilities include partnering with hiring teams, utilizing AI sourcing tools, and managing the full recruiting...
ConcentrixQuezon City
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated...
1 similar job: Philippines
Genesys Cloud Services, Inc.Manilaappcast.io
A global technology company in the Philippines is seeking a skilled leader to manage and enhance a technical support team. The ideal candidate will have 8+ years of experience in customer-facing roles, strong ability to foster team performance, and a...
ConcentrixManila
Overview The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated...
GenesysManilaappcast.io
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
AccentureTaguigjobstreet.com
The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation...
LivewareMakati
processes, improve reporting, and enhance operational efficiency
Systems Processes & Policy
• Use WFM and telephony platforms (e.g., Avaya, NICE, Genesys, InContact) for real-time management
• Maintain updated agent profiles, skills, and schedule...
1 similar job: Philippines
VerventCebu City
QA programs, customer experience, compliance, or performance analytics Comfortable with: Dashboards, trends, and root cause analysisTechnical Skills/Software:Speech Analytics Platforms (NICE Nexidia, Verint, CallMiner, Genesys, Observe.AI) Call...
Taguigmichaelpage.com.ph
Verint and external platforms such as Genesys and SAP.
Work with a Global Fortune 500 Healthcare Services CompanyCompetitive Compensation Package
• At least two years of experience providing support for the Verint application.
• Preferably...
LivewareManila
operational efficiencySystems Processes & Policy Use WFM and telephony platforms (e.g., Avaya, NICE, Genesys, InContact) for real-time management Maintain updated agent profiles, skills, and schedule information within WFM tools. Troubleshoot basic system...
VISA WORLDWIDE PTE. LIMITEDManilafoundit.com.ph
to production managers.
• Data Analysis: Pull data from Genesys WFM and CC Pulse for additional report requirements and assist Resource Planning Analysts in meeting project deliverables.
• System Support: Assist in managing the workforce management forecaster...
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