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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Genesys-Philippines
IT Services Specialist – Quezon City, Philippines
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform...
appcast.io -
1 similar job: Manila
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Genesys in Manila is seeking a Senior Analyst for Finance Customer Relations within Receivables Management / Payment Solutions. You will coordinate payment-related cases, liaise with Sales, Collections, Billing, and Resolver teams to ensure accurate...
Genesys-Philippines
Genesys is seeking an IT Services Specialist in Quezon City, Philippines, to deliver reliable technology experiences for APAC employees. You will own complex escalations (L2/L3), support hardware, software, and connectivity, and collaborate...
appcast.io -
RSight®-Manila
Transformation Consulting Manager - Genesys to join this organization.
Responsibilities
• Analyze customer requests for Contact Center and provide solution recommendations for On Premise and Cloud/Hybrid cloud solutions.
• Manage Contact Center Engagements...
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Genesys Cloud Services Cayman Ltd - Philippine Branch in Quezon City, Philippines, seeks an IT Services Specialist to deliver reliable end-user experiences across APAC, handling escalations and guiding junior Desktop Specialists.
You...
appcast.io -
Home Credit Philippines-Quezon City
About The Job IT Genesys Specialist will provide L1/L2 Genesys applications support by perform monitoring and create objects in Genesys systems as per business requests. Troubleshoots, diagnoses, and resolves problems.
Understand the RCA and perform...
Genesys-Manila
Genesys is seeking an IT Services Specialist in Manila to deliver reliable IT support across APAC. You will handle complex escalations, provide hands-on and remote assistance for executives, and partner with Global IT to ensure secure, efficient...
appcast.io -
Accenture-Taguig
Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations |
Level:
Manager |
Location:
Manila |
Years of Exp:
10 years+ for Manager, 12 years+ for Senior Managers
Explore an Exciting Career at Accenture
Are you...
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
appcast.io -
Cardinal Health-Taguig
Job Description Summary
The Engineer is responsible for administration, end-user support, and monitoring of the Java Applications and Genesys Cloud environment.
Key Responsibilities
Development/Support experience in Java, microservices, Spring...
Careerdost Enterprise-Taguig
On-site - Taguig >10 Yrs Exp Bachelor Full-time
Job Description
Professional Development
Job Training
• Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations.
• We are looking for passionate...
Infomedia Philippines Operations LP Co. LTD.-Makati
By designing scalable Genesys Cloud CX solutions—including IVR/Architect call flows, outbound dialing, AWS S3 recording, routing logic, and telephony integrations—this role ensures our teams can deliver seamless, reliable, and high-quality healthcare...
jobstreet.com -
NCR Voyix-Cebu City
utilising tools such as ServiceNow, Excel, Power BI, Tableau, and Genesys
• Analyse trends in incident volume, resolution time, and escalation frequency to identify systemic risk and improvement opportunities
• Present incident performance data...
TTEC Customer Care Management Philippines Inc-Bacolod
productivity, and efficiency KPIs
• Providing ad-hoc reporting support to client / operations
• Additionally, you may also need to develop and maintain center operations data solutions that utilize IEX, Qualtrics, Tableau, Genesys, GI2, SQL Server and other...
foundit.com.ph -
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