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Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Job Title: Senior Full Stack Web Developer
Role Overview:
Powering how global enterprises engage digitally, this role shapes the performance, scalability, and experience of Genesys’ corporate web platform, which supports millions of customer...
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jobstreet.com -
2 similar jobs: Muntinlupa, Quezon City
Genesys-Manila
A technology solutions company in Manila is seeking a Senior Director, Professional Services to lead a global team. The role focuses on managing the deployment of solutions, requiring strong technical leadership and operational acumen. Candidates...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Quezon City
of Genesys’s Global Expense Management function, with specific ownership of three critical pillars: Payments Processing, Expense Helpdesk, and Corporate Card Management.
This role is pivotal in ensuring timely, accurate, and compliant payment execution across...
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jobstreet.com -
2 similar jobs: Manila, Muntinlupa
Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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TTEC Digital-Quezon City
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
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7 similar jobs: Makati, Mandaluyong, Mexico, Manila, Taguig...
Genesys-Philippines
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Concentrix-Quezon City
Job Title
Genesys Solution Architect
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures...
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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Read more
appcast.io -
Concentrix-Quezon City
A global customer experience solutions provider is seeking a Genesys Solution Architect to lead the design and governance of Genesys Cloud CX implementations. The ideal candidate will have over 6 years of experience in enterprise contact center...
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AmityPoint Talent Management Services-Taguig
AmityPoint Talent Management Services is seeking a dedicated Telecommunication Administrator to support the Genesys Cloud CX platform in Taguig. This full-time role involves troubleshooting telephony issues, managing user accounts, and ensuring...
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Mandaluyong
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
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accenture.com -
TP-Taguig
TikTok for Business Understanding of advertising calendar-driven demand patternsWorkforce Management Knowledge of forecasting, capacity planning, scheduling, and real-time monitoring Familiarity with WFM tools (NICE IEX, Verint, Genesys, Aspect, Calabrio...
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CGI (Philippines) Inc-Taguig
Skills
• Strong analytical capabilities with proficiency in Microsoft Excel (e.g., Pivot Tables, VLOOKUP).
Systems Knowledge
• Experience using Workforce Management tools (e.g., Verint, NICE IEX, Genesys) and Customer Relationship Management (CRM)...
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foundit.com.ph -
Optum-Manila
Need to have hands on experience of WFM & ACD tools like IEX, Verint, Aspect, Avaya CMS, Nortel, Genesys etc.
• Executing schedule adherence for the processes & escalating deviation to Operations on real time basis
• Initiating proactive alerts related...
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2 similar jobs: Quezon City, Muntinlupa
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