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EmaptaMandaluyong
Expert Cloud Support for Smarter Enterprise Information Technology
Technical challenges create opportunities to become a stronger specialist. Grow as a Genesys Cloud Support Specialist , supporting enterprise communications that help teams serve...
Careerdost EnterpriseTaguig
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
Clevr OPCTaguig
with our career consultants—let's make progressive changes together! One of our client is looking for:
HEAD OF CALL CENTER TECHNOLOGY (GENESYS)
Role Overview
The Head of Call Center Technology owns the strategic direction and end-to-end management...
Concentrix CVG Philippines, Inc.Philippinesappcast.io
Concentrix CVG Philippines, Inc. is hiring a CCaaS Support Engineer to provide Level 1/2 support for Genesys Cloud, Amazon Connect, and other CCaaS platforms from a PH-based work-at-home setup.
The role requires hands-on experience with IVR...
KeoniMandaluyong
Kéoni Consulting recherche un ingénieur sécurité réseaux pour accompagner le déploiement des CRC Middle-Office sur la plateforme Genesys Engage. Le candidat paramètre les ressources techniques Genesys via l'IHM GAX et participe à la planification du...
NYGC Services INCTaguigfoundit.com.ph
Job Description
Description
We are seeking an experienced Genesys Cloud professional to join our team in Southeast Asia. The ideal candidate will have a deep understanding of Genesys Cloud solutions and will be responsible for designing...
Concentrix CVG Philippines, Inc.Mandaluyong
Concentrix CVG Philippines, Inc. is hiring a CCaaS Support Engineer to provide Level 1/2 support for Genesys Cloud, Amazon Connect, and other CCaaS platforms from a PH-based work-at-home setup.
The role requires hands-on experience with IVR...
ibexQuezon Cityappcast.io
for team performance, customer satisfaction, operational excellence, technical governance, project delivery, and continuous improvement across all telecom technologies with a strong focus on Genesys Cloud. The successful candidate will combine strong...
Artech Infosystems Private LimitedManilafoundit.com.ph
and development processes for future reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation...
Concentrix CVG Philippines, Inc.Philippinesappcast.io
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
TASQ Staffing SolutionsMandaluyong
Advise clients on AI adoption strategies, integration with Contact Centre platforms (Genesys, Avaya, Five9, Amazon Connect, etc.), and industry best practices.
• Stay up to date on AI trends, competitor offerings, and the evolving landscape of agentic...
EYTaguigappcast.io
the end-to‑end integration strategy across Unified Support Services tools including Genesys (Voice & Digital Channels), Qualtrics (Experience Measurement), ServiceNow ITSM/VA, Microsoft Copilot, Nexthink, and other Service Desk ecosystem tools, ensuring...
MicroSourcingManila
Word).
Experience using contact center software (Zoom, Genesys, Zendesk, etc.).
Comfortable working in multiple systems simultaneously and maintaining high accuracy.
Key Attributes
Strong written and verbal English communication skills.
High...
Taguigaccenture.com
as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will:
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...
PM ConsultingManila
tools (e.g., NICE, Verint, Genesys, Calabrio, or similar platforms)
CRM & Support Systems
Experience with CRM/ticketing platforms such as Salesforce, Zendesk, or equivalent
Ability to monitor multiple queues and support omnichannel environments (chat...
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