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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
jobstreet.com -
Michael Page Philippines-Taguig
that improve lives worldwide. With a strong culture of innovation and customer focus, it continues to expand its impact through advanced digital health and biosensing technologies.
Job Description
• Administer, configure, and support the enterprise Genesys...
appcast.io -
Artech Infosystems Private Limited-Manila
reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation.
• Strong understanding of software...
Michael Page International Recruitment (Philippines) Inc-Taguig
Michael Page International Recruitment (Philippines) Inc is seeking an experienced IT professional to administer and optimize the Genesys Cloud CX environment for a global health tech leader. You will manage users, queues, routing profiles, and IVR...
appcast.io -
Artech Infosystems Private Limited-Manila
with teammates following agile practices.
The role requires 2–3 years of software development experience, with at least 1 year working with Genesys Contact Center operations.
#J-18808-Ljbffr...
Probe CX-Quezon City
the norm and find your purpose.
Be the Technical Engine Behind Next-Gen AI & Cloud Contact Centers
Are you a Genesys Cloud engineer or CCaaS specialist who loves building custom API integrations, prototyping with AI, and seeing the real-world impact...
jobstreet.com -
TASQ Staffing Solutions-Taguig
to optimize voice infrastructure. Candidates should have hands-on experience with Avaya Aura components and proficiency in Genesys Cloud CX. Additionally, knowledge of SIP and VoIP protocols, along with basic scripting skills, is preferred.
Competitive...
NYGC Services INC-Taguig
Job Description
Genesys Contact Center Operation
Roles & Responsibilities:
• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions...
foundit.com.ph -
ibex-Quezon City
for team performance, customer satisfaction, operational excellence, technical governance, project delivery, and continuous improvement across all telecom technologies with a strong focus on Genesys Cloud. The successful candidate will combine strong...
appcast.io -
Concentrix-Manila
of this journey towards greater opportunities and brighter futures We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms.
The ideal candidate will have...
Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will:
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...
accenture.com -
CP360-Cebu City
centre experience.
Proven experience in traffic management in a complex skills-based routing environment.
At least 1 year of working experience with WFM tools such as, but not limited to, eWFM, Avaya, Verint, Genesys, Cisco, IEX, etc., and applications...
Avensys Consulting-Taguig
with experienced professionals, and continuously grow your technical expertise in a dynamic and supportive environment.
• About the Role
Avensys Consulting Inc. is looking for an experienced Custom Software Engineer (Genesys Contact Center) to develop, enhance...
jobstreet.com -
CP360-Cebu City
with operations to implement action plans. The role requires 1 year of contact centre experience and familiarity with WFM tools such as eWFM, Avaya, Verint, Genesys, Cisco, IEX, plus MS Office or Google Suite....
Thomson Reuters-Manila
defensible source of truth across CS&S data sources, including Salesforce, Genesys, LiveHelp, Aspect, and Snowflake.* Produce contact driver, handle time, quality, customer experience, and workforce analytics, and turn them into written recommendations...
appcast.io -
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