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Genesys-Manila-
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Genesys-Manila-appcast.io-
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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accenture in the philippines-Taguig-
Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations | Level: Manager | Location: Manila | Years of Exp: 10 years+ for Manager, 12 years+ for Senior Managers Explore an Exciting Career at Accenture Are you an outcome...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-appcast.io-
Job Summary
The Senior Professional Services Consultant (Bilingual) leads, delivers, and supports Genesys Cloud solutions for customers and partners, primarily in the LATAM region. The role requires deep expertise in Genesys Cloud products...
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accenture in the philippines-Manila-
certified practitioners, and Accenture will support you in growing your own tech stack and certifications. Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5) Role Focus: Advanced troubleshooting and operational leadership The CL9...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-appcast.io-
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch is hiring a Senior Professional Services Consultant (Bilingual) who will lead and support the deployment of Genesys Cloud solutions, primarily for the LATAM region.
This role...
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TTEC Digital-Mexico-
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys Cloud Services, Inc. is looking for a Senior Professional Services Consultant who is Spanish bilingual to deliver technical solutions for customers. You will lead projects from pre-sale to support transition, working closely with project...
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TTEC Digital-Mexico-
A leading technology company is seeking a professional to design, implement, and maintain Genesys Engage solutions. The role requires a minimum of 4 years of experience with the Genesys platform, strong analytical abilities, and excellent...
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Genesys-Manila-appcast.io-
Genesys is seeking an experienced full stack web developer to shape the performance and experience of its corporate web platform. This role involves designing end-to-end web solutions, developing scalable back-end services, and enhancing system...
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emapta global-Manila-
preferred Strong experience with Genesys and workforce management tools for forecasting, capacity planning, and schedule adherence Experience managing omni-channel operations across voice, chat, email, and digital support channels Proficient in Power BI...
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Datamatics Careers- Philippines-Manila-
/pharmacy support, outbound scheduling, and essential back-office tasks.
Operating exclusively on Genesys Cloud, you will be responsible for ensuring your team meets strict healthcare compliance standards (HIPAA/PCI-DSS) and consistently hits aggressive...
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Mandaluyong-accenture.com-
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
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CGI (Philippines) Inc-Taguig-foundit.com.ph-
Skills
• Strong analytical capabilities with proficiency in Microsoft Excel (e.g., Pivot Tables, VLOOKUP).
Systems Knowledge
• Experience using Workforce Management tools (e.g., Verint, NICE IEX, Genesys) and Customer Relationship Management (CRM)...
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Our Clients-Quezon City-careers-page.com-
metrics such as AHT, occupancy, shrinkage, adherence, and utilization
• Exposure to WFM tools (e.g., NICE, Verint, Genesys, Calabrio, or similar platforms)
CRM & Support Systems
• Experience with CRM/ticketing platforms such as Salesforce, Zendesk...
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