Genesys Jobs
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Search Results - Genesys Jobs
Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
appcast.io -
AmityPoint Talent Management Services-Taguig
We’re Hiring: Telecommunication Administrator (Genesys Administrator)
We are looking for a Telecommunication Administrator to support the administration, maintenance, optimization, and troubleshooting of the Genesys Cloud CX platform and related...
4 similar jobs: Manila, Philippines, Muntinlupa, Quezon City
Genesys-Manila
A technology solutions company in Manila is seeking a Senior Director, Professional Services to lead a global team. The role focuses on managing the deployment of solutions, requiring strong technical leadership and operational acumen. Candidates...
appcast.io -
AmityPoint Talent Management Services-Manila
We're Hiring: Telecommunication Administrator (Genesys Administrator)We are looking for aTelecommunication Administratorto support the administration, maintenance, optimization, and troubleshooting of theGenesys Cloud CX platformand related...
1 similar job: Taguig
Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
appcast.io -
Concentrix-Quezon City
Job Title
Genesys Solution Architect
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures...
Genesys-Philippines
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
appcast.io -
Nezda Global-Manila
operations and workforce optimization
• Utilize WFM tools including NICE IEX, Genesys, Pulse, and CCD
• Monitor staffing requirements and schedule adherence
• Coordinate with operations and client stakeholders on workforce needs
• Provide workforce insights...
Genesys-Manila
Genesys is seeking an experienced full stack web developer to shape the performance and experience of its corporate web platform. This role involves designing end-to-end web solutions, developing scalable back-end services, and enhancing system...
appcast.io -
Penbrothers-Manila
Connect, Salesforce, and external systems. Implement call flows, routing logic, automation, and customer journey enhancements in Amazon Connect. Support enhancements and upgrades across CX platforms including Genesys, Cisco Systems, and Zoom Communications...
9 similar jobs: Pasig, Caloocan, Taguig, Davao, Antipolo...
Mandaluyong
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
accenture.com -
Tata Consultancy Services-Manila
Qualifications: Minimum Qualifications: • Minimum of 5-6 years' experience in managing WFM/MIS functions Professional Skills: • High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM, Aspect eWfm, Verint i360, Teleopti, Avaya Aura, etc...
Qualfon-Manila
and experience with WFM platforms such as NICE, Verint, Genesys, Calabrio, UKG, or similar tools.
• Experience with SQL, Python, R, or other analytics tools is an advantage.
• Strong analytical, problem-solving, and communication skills.
• Ability to work in...
jobstreet.com -
CGI (Philippines) Inc-Taguig
Skills
• Strong analytical capabilities with proficiency in Microsoft Excel (e.g., Pivot Tables, VLOOKUP).
Systems Knowledge
• Experience using Workforce Management tools (e.g., Verint, NICE IEX, Genesys) and Customer Relationship Management (CRM)...
foundit.com.ph -
Thumbtack Philippines-Makati
Genesys, spreadsheets, dashboards, and project tracking platforms
• Willingness to follow graveyard shift, weekends, holidays, and occasional shift changes...
kalibrr.com -
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