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Genesys-Manila
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
appcast.io -
Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
that ensures all revenue is accounted for in accordance with Genesys policies and accounting guidelines, including ASC 606
• Reviewing the completeness and accuracy of data in the revenue system (RevPro)
• Determining and processing appropriate contract...
jobstreet.com -
Genesys Cloud Services, Inc.-Manila
worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can...
appcast.io -
Genesys-Manila
Overview
Talent Acquisition Partner – Philippines at Genesys. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Genesys Cloud is the AI-powered...
2 similar jobs: Quezon City, Muntinlupa
Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
appcast.io -
Concentrix-Quezon City
Concentrix Quezon City, National Capital Region, Philippines
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Concentrix Quezon City, National Capital Region, Philippines
4 days ago...
Genesys-Manila
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
appcast.io -
TASQ Staffing Solutions-Taguig
A staffing solutions company is hiring a Technology Analyst – Voice Infrastructure Specialist (IT Assistant Manager) in Taguig. The role requires hands-on experience with Avaya Aura and Genesys Cloud, proficiency in telephony protocols...
Genesys-Manila
A leading technology company is searching for a Customer Success Manager to support their digital-first initiative. This role involves orchestrating customer experiences with a focus on adoption, retention, and growth using Genesys Cloud.
Candidates...
appcast.io -
Lexmark International-Cebu City
beyond work.
JOB SUMMARY:
We are seeking a skilled and customer-focused Voice Engineer with expertise in the Genesys platform to join our operational support team. This role involves providing technical support to both internal and external customers...
jobstreet.com -
HRTX-Quezon City
solutions.
• Lead the design, deployment, and optimization of Azure Virtual Desktop environments.
• Drive cost‑efficiency and end‑user performance improvements across the virtual desktop estate.
• Manage the strategy, implementation, and support of Genesys...
1 similar job: Cavite
Xurpas-Makati
systems such as: Cisco Call Manager (CUCM), UCCX/UCCE
Avaya Aura / IP Office
Genesys Cloud / Genesys Engage
NICE, Five9, or similar platforms
Strong understanding of SIP, VoIP, RTP, QoS, SBCs, gateways, and network-related voice issues.
Ability to handle...
WHR Global Consulting-Manila
with contact-center tools (Genesys Cloud, Five9, Avaya).
• Experience with incident/ticketing systems (Zendesk, ServiceNow, Freshdesk).
• ITIL experience is a plus.
Skills & Abilities:
• General understanding of software systems and computer science...
Sound Decisions-Manila
Hands-on with WFM tools (e.g., NICE IEX, Verint, Calabrio, Injixo, Genesys WEM, AWS/QM/WFM, Five9).
Strong Excel/Google Sheets; familiarity with SQL and BI tools (e.g., Tableau, Looker, Power BI).
Solid grasp of queueing/contact center math (Erlang-C/X...
YONDU INC.-Taguig
reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation.
• Strong understanding of software...
kalibrr.com -
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