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Genesys Cloud Services, Inc.-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
appcast.io -
Genesys-Manila
Frontend Developer, Web Department: Global Web, Demand Generation Location: Philippines About The Role Genesys is seeking a Frontend Web Developer to design, build, and maintain high‐quality digital experiences across our global corporate website...
Genesys Cloud Services, Inc.-Manila
the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty...
appcast.io -
Concentrix-Quezon City
A global customer experience solutions provider is seeking a Genesys Solution Architect to lead the design and governance of Genesys Cloud CX implementations. The ideal candidate will have over 6 years of experience in enterprise contact center...
Genesys Cloud Services, Inc.-Manila
the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty...
appcast.io -
Carenet Health-Quezon City
Carenet Health is seeking a Telecommunications Specialist to implement and manage enterprise telecommunications and contact center platforms. This role demands expertise in Genesys Cloud CX and requires five to eight years of experience...
Genesys Cloud Services, Inc.-Manila
the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty...
appcast.io -
Datamatics Careers- Philippines-Manila
/pharmacy support, outbound scheduling, and essential back-office tasks.
Operating exclusively on Genesys Cloud, you will be responsible for ensuring your team meets strict healthcare compliance standards (HIPAA/PCI-DSS) and consistently hits aggressive...
Genesys Cloud Services, Inc.-Manila
experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
appcast.io -
Tata Consultancy Services-Taguig
with relevant external bodies as appropriate
Position Qualifications: Minimum Qualifications:
• Minimum of 5-6 years’ experience in managing WFM/MIS functions
Professional Skills:
• High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM...
Security Bank Corporation-Manila
Genesys) and data analysis tools. Ability to use statistical methods and predictive analytics to forecast staffing needs Excellent verbal and written communication skills to present findings and recommendations effectively Willing to work on shifting...
EMAPTA-Quezon City
save rate, and revenue protection goals.
• Proficiency in Genesys, Salesforce, Power BI, Excel, Google Workspace, and knowledge management platforms.
Analytics, Customer Experience & Commercial Acumen
• Expert-level capability in customer experience...
jobstreet.com -
2 similar jobs: Muntinlupa, Manila
Optum-Manila
to have hands on experience of WFM & ACD tools like IEX, Verint, Aspect, Avaya CMS, Nortel, Genesys etc. Executing schedule adherence for the processes & escalating deviation to Operations on real time basis Initiating proactive alerts related...
Mandaluyong
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
accenture.com -
CGI (Philippines) Inc-Taguig
Skills
• Strong analytical capabilities with proficiency in Microsoft Excel (e.g., Pivot Tables, VLOOKUP).
Systems Knowledge
• Experience using Workforce Management tools (e.g., Verint, NICE IEX, Genesys) and Customer Relationship Management (CRM)...
foundit.com.ph -
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