Genesys Jobs
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Genesys Cloud Services, Inc.-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Genesys-Manila
Overview
Talent Acquisition Partner – Philippines at Genesys. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Genesys Cloud is the AI-powered...
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2 similar jobs: Quezon City, Muntinlupa
Genesys-Manila
worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can...
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Genesys-Manila
A leading customer experience company based in Manila is seeking a Senior Director for Professional Services. This role involves leading a global team, ensuring the successful deployment of advanced customer solutions, and driving best practices....
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Genesys-Manila
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
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Lexmark-Manila
Join to apply for the
Voice Engineer (Genesys Platform) | Hybrid
role at
Lexmark .
Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.
You will step into a technology...
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Genesys-Manila
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
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NYGC Services, Inc.-Taguig
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation.
• Strong understanding of software development methodologies and best practices.
• Experience with modern programming languages...
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jobstreet.com -
Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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HRTX-Quezon City
solutions.
• Lead the design, deployment, and optimization of Azure Virtual Desktop environments.
• Drive cost‑efficiency and end‑user performance improvements across the virtual desktop estate.
• Manage the strategy, implementation, and support of Genesys...
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Global Payments Inc.-Quezon City
with a major WFM platform (e.g., Genesys, AWS, Verint, Talkdesk, NICE).
5+ years of experience in system implementation, configuration, and technical support.
Proven experience in designing and managing system integrations (e.g. API, flat‐file transfers...
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TASQ Staffing Solutions-Cebu City
Preferred: tools knowledge like IEX/Verint, or Genesys
• Handles real time adherance/scheduler tools
• Primary database: Excel (must know how to use)
Responsibilities:
• Real-Time Monitoring: Continuously track call/chat volumes, agent availability...
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IONOS Group-Manila
which targets have to be met, are there agreed workflows between executives and employees, which key figures are established in the specialist department
Good knowledge of the used systems within the scope of the execution of the daily tasks: Genesys...
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HelloConnect Inc.-Taguig
or Qualifications:
• Undergraduate degree or equivalent
• At least 1 year experience in Contact Center
• 3+ years of experience in scheduling
• 3+ years of experience supporting international businesses
• Working knowledge on WFM software like Genesys...
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YONDU INC.-Taguig
reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation.
• Strong understanding of software...
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