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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-jobstreet.com-
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Accenture PLC-Taguig-appcast.io-
as consulting professionals who design, build, and implement initiatives that can help enhance business performance.
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects
• Apply understanding of industry...
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Careerdost Enterprise-Taguig-
On-site - Taguig >10 Yrs Exp Bachelor Full-time
Job Description
Professional Development
Job Training
• Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations.
• We are looking for passionate...
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Dexcom Inc.-Philippines-appcast.io-
you come in:
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
• Admin configuration of:
• Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations
• Queues, Skills...
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Home Credit Philippines-Quezon City-
Home Credit Philippines seeks an experienced technologist to lead contact center technology initiatives, with emphasis on Genesys cloud/on‐prem solutions and omnichannel design. You will design, validate, and implement POCs, while supporting...
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Ibex Limited-Manila-appcast.io-
Ibex Limited is seeking a Principal Telecom Engineer to lead our Telecom and Contact Center Engineering team in delivering Genesys Cloud-based implementations, migrations, and managed services. You will guide governance, architecture, and strategic...
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TASQ Staffing Solutions-Taguig-
to optimize voice infrastructure. Candidates should have hands-on experience with Avaya Aura components and proficiency in Genesys Cloud CX. Additionally, knowledge of SIP and VoIP protocols, along with basic scripting skills, is preferred.
Competitive...
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MicroSourcing-Pasig-
with Microsoft Office Suite (Outlook, Excel, Word).
Experience using contact center software (Zoom, Genesys, Zendesk, etc.).
Comfortable working in multiple systems simultaneously and maintaining high accuracy.
Key Attributes
Strong written and verbal English...
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Careerdost Enterprise-Taguig-
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
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J-K Network Services-Taguig-
of experience in the Customer Service domain. Strong communication and experience with ServiceNow and Genesys AI are essential. This is a full-time onsite role located in Taguig, offering a competitive salary and benefits including performance bonuses and health...
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NYGC Services INC-Taguig-foundit.com.ph-
Job Description
Description
We are seeking an experienced Genesys Cloud professional to join our team in Southeast Asia. The ideal candidate will have a deep understanding of Genesys Cloud solutions and will be responsible for designing...
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Accenture PLC-Taguig-appcast.io-
Accenture is seeking a SONG - ACE - Genesys Consultant (Analyst/Consultant) in Manila to design and deliver customer interaction solutions using Genesys Engage/Pure Cloud. You will work on multi-channel orchestration, IVR design, and contact center...
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Concentrix-Mexico-
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
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6 similar jobs: Quezon City, Pasig, Makati, Mandaluyong, Manila...
Ibex Limited-Quezon City-appcast.io-
Ibex Limited is seeking a Senior Genesys Cloud Engineer to design, implement, and maintain our contact center and unified communication platform for clients worldwide. The role focuses on Genesys Cloud CX Contact Center with related UC platform...
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Xerox Philippines-Philippines-
level commitments, and improve the overall customer experience.
What You Will Do:
• Monitor Genesys, ServiceNow, and dispatcher workspaces for pending service calls, stacked assignments, scheduling gaps, technician activity, and potential SLA risks...
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