Genesys Jobs
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Taguig
We are modernizing how we serve customers across our support, sales, and finance teams. As part of that work, we are moving our contact center to Genesys Cloud CX, with Salesforce integration through CX Cloud, Zoom as our carrier, AI-assisted agent...
Careerdost Enterprise-Taguig
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
Emapta-Taguig
Expert Cloud Support for Smarter Enterprise Information Technology
Technical challenges create opportunities to become a stronger specialist. Grow as a Genesys Cloud Support Specialist , supporting enterprise communications that help teams serve...
5 similar jobs: Cebu, Makati, Quezon City, Manila, Pasig
NYGC Services INC-Taguig
Job Description
Description
We are seeking an experienced Genesys Cloud professional to join our team in Southeast Asia. The ideal candidate will have a deep understanding of Genesys Cloud solutions and will be responsible for designing...
foundit.com.ph -
Experis-Makati
Senior Genesys Cloud & AI Consultant | Proyecto Remoto puntual asistencia a Madrid. Proyecto temporal con mucha opción de continuidad(H/M/X) ¿Tienes experiencia en Genesys Cloud , automatización de procesos y soluciones de IA aplicadas a Customer...
6 similar jobs: Mexico, Taguig, Quezon City, Pasig, Mandaluyong...
ibex-Quezon City
for team performance, customer satisfaction, operational excellence, technical governance, project delivery, and continuous improvement across all telecom technologies with a strong focus on Genesys Cloud. The successful candidate will combine strong...
appcast.io -
Dexcom Philippines-Pateros
and Telco Carriers.
Where you come in:
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
• Admin configuration of:
• Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations...
Concentrix-Philippines
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
appcast.io -
Emapta-Pasig
Emapta Philippines is hiring a Genesys Cloud Support Specialist to join a top enterprise IT advisory team. You will provide Level 1–2 support for Genesys Cloud CX and help design, test, and optimize contact center workflows in a remote setting...
5 similar jobs: Quezon City, Makati, Muntinlupa, Taguig, Cebu
Reuters-Manila
defensible source of truth across CS&S data sources, including Salesforce, Genesys, LiveHelp, Aspect, and Snowflake.* Produce contact driver, handle time, quality, customer experience, and workforce analytics, and turn them into written recommendations...
appcast.io -
EY-Taguig
EY's Unified Support Services Product Management Lead role focuses on defining the vision for support experience tools, managing the backlog, and delivering value across Genesys, Qualtrics, ServiceNow ITSM, and more. The role requires deep customer...
Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will:
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...
accenture.com -
Jardine Service Centre-Mandaluyong
e.g., Genesys). Exceptional capability to build strong relationships, navigate multi-brand organizational dynamics, and communicate operational updates clearly across executive and project levels.
Strong team-building capability with the ability...
Moder Solutions Inc.-Cebu City
of experience in Workforce Management, including 8–10 years in a leadership/management role with demonstrated capability to lead, mentor, develop, and retain talent.
• Hands-on experience with Workforce Management tools such as NICE, Verint, Aspect, Genesys...
jobstreet.com -
Certexamdb-Manila
on analysis.
Compare results to forecast and identify opportunities for improvement.
Provide daily/intraday performance reports to leadership.
Provide support and guidance to the RTA team on usage of tools (IEX, Genesys, Tableau GCXI etc.) and workforce...
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