Genesys Jobs
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Genesys-Mexico-
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Genesys-Manila-appcast.io-
in most Genesys Cloud products; provide top quality service engagement for large or strategic customers; follow PS implementation standards; assess complex project situations and recommend solutions; initiate process improvements to increase delivery...
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Genesys-Manila-
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration.
Our platform connects people, systems, data and AI to help...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-appcast.io-
revenue close process.
Key Responsibilities
• Part of a team that ensures all revenue is accounted for in accordance with Genesys policies and accounting guidelines, including ASC 606
• Reviewing the completeness and accuracy of data in the revenue...
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Genesys-Mexico-
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Read more
Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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2 similar jobs: Quezon City, Muntinlupa
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-appcast.io-
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch is seeking a Revenue Analyst in Manila. The role focuses on revenue recognition and ensuring accurate accounting data reporting, with key responsibilities including data...
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Cobden & Carter International-Makati-
About the job Sr. Technical Consultant - Genesys About the Role: A Genesys PureEngage Tech Consultant opportunity has become available in a BPO company in Manila. Responsibilities Identify, Coordinate, Document RCA for P1 and P2 issues Update KT...
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TTEC Customer Care Management Philippines Inc-Bacolod-foundit.com.ph-
productivity, and efficiency KPIs
• Providing ad-hoc reporting support to client / operations
• Additionally, you may also need to develop and maintain center operations data solutions that utilize IEX, Qualtrics, Tableau, Genesys, GI2, SQL Server and other...
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Optum-Philippines-
SharePoint sites.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Visio.
• Familiarity with Avaya, Genesys dialers, and Task Tracker applications.
Competencies
• Business Process Analysis
• Process Documentation and Knowledge Management...
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Gratitude Inc-Manila-jobstreet.com-
/contact center environment.
Knowledge of WFM tools (e.g., Verint, NICE, Aspect, Genesys).
Strong Excel, reporting, and data analysis skills.
Experience managing staffing, scheduling, forecasting, and workforce planning.
Should have a leadership or team...
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Pluxee-San Jose del Monte-
KPIs, forecasts, training, quality, and staffing.* Good understanding of workforce management and the ability to challenge BPO calculations and country assumptions.* Knowledge of Pluxee tools such as Genesys, ServiceCloud, Pluxee Connect, the Pluxee app...
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