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Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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Genesys-Manila
A global technology company in Manila is seeking a Director – Service Delivery and Operations in Finance Shared Services. This role involves overseeing daily operations, ensuring compliance and governance, and leading a team towards operational...
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Genesys-Manila
A technology solutions company in Manila is seeking a Senior Director, Professional Services to lead a global team. The role focuses on managing the deployment of solutions, requiring strong technical leadership and operational acumen. Candidates...
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AmityPoint Talent Management Services-Philippines
We’re Hiring: Telecommunication Administrator (Genesys Administrator)
We are looking for a Telecommunication Administrator to support the administration, maintenance, optimization, and troubleshooting of the Genesys Cloud CX platform and related...
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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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AmityPoint Talent Management Services-Manila
We're Hiring: Telecommunication Administrator (Genesys Administrator)We are looking for aTelecommunication Administratorto support the administration, maintenance, optimization, and troubleshooting of theGenesys Cloud CX platformand related...
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Genesys-Philippines
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Concentrix-Quezon City
A global customer experience solutions provider is seeking a Genesys Solution Architect to lead the design and governance of Genesys Cloud CX implementations. The ideal candidate will have over 6 years of experience in enterprise contact center...
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Genesys-Manila
Genesys is seeking an experienced full stack web developer to shape the performance and experience of its corporate web platform. This role involves designing end-to-end web solutions, developing scalable back-end services, and enhancing system...
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Carenet Health-Quezon City
Carenet Health is seeking a Telecommunications Specialist to implement and manage enterprise telecommunications and contact center platforms. This role demands expertise in Genesys Cloud CX and requires five to eight years of experience...
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Nezda Global-Manila
operations and workforce optimization
• Utilize WFM tools including NICE IEX, Genesys, Pulse, and CCD
• Monitor staffing requirements and schedule adherence
• Coordinate with operations and client stakeholders on workforce needs
• Provide workforce insights...
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Carenet Health-Manila
Carenet Health is seeking a Telecommunications Specialist to implement and manage enterprise telecommunications and contact center platforms. This role demands expertise in Genesys Cloud CX and requires five to eight years of experience...
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Nezda Global-Quezon City
operations and workforce optimization
• Utilize WFM tools including NICE IEX, Genesys, Pulse, and CCD
• Monitor staffing requirements and schedule adherence
• Coordinate with operations and client stakeholders on workforce needs
• Provide workforce insights...
Read more
Mandaluyong
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
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Qualfon-Manila
and experience with WFM platforms such as NICE, Verint, Genesys, Calabrio, UKG, or similar tools.
• Experience with SQL, Python, R, or other analytics tools is an advantage.
• Strong analytical, problem-solving, and communication skills.
• Ability to work in...
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