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Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Genesys-Manila-
Overview
Talent Acquisition Partner – Philippines at Genesys. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Genesys Cloud is the AI-powered...
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2 similar jobs: Quezon City, Muntinlupa
Genesys-Manila-appcast.io-
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Read more
Concentrix-Quezon City-
Concentrix Quezon City, National Capital Region, Philippines
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Concentrix Quezon City, National Capital Region, Philippines
4 days ago...
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Genesys-Manila-appcast.io-
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
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Concentrix-Manila-
such as Zendesk, Genesys, Salesforce, and/or AWS Connect (tooling is not mandated, but familiarity is).
• Practical expertise with GenAI for CX (virtual agents, agent assist), knowledge management, and automation at scale.
• Strong integration skills (APIs...
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Genesys-Manila-appcast.io-
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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Optum Global Solutions-Makati-
of the following systems, including the associated technologies:
o Amazon Connect (AWS Lambda, Lex, IAM, CloudWatch, S3)
o NiCE CXOne (Studio, WFA, ACD, Mpower, Orchestrator)
o Genesys Engage On-Prem (URS, IRD, GAX, GRAT, Composer, WWE)
• Understanding...
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Genesys-Manila-appcast.io-
A technology solutions company in Manila is seeking a Senior Director, Professional Services to lead a global team. The role focuses on managing the deployment of solutions, requiring strong technical leadership and operational acumen. Candidates...
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Trinity Workforce Solutions, Inc.-Manila-
experience working with or selling to Contact Centre/CCaaS solutions (Genesys, Avaya, Five9, NICE, Amazon Connect, etc.).
• Strong ability to explain technical concepts to both technical and non-technical stakeholders.
Additional Details
Work Setup: Hybrid...
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Global payments-Quezon City-
and training materials.
Conduct training sessions for WFM end‐users, analysts, and managers on system functionality and best practices.
What Are We Looking For in This Role?
5+ years of experience working directly with a major WFM platform (e.g., Genesys, AWS...
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YONDU INC.-Taguig-kalibrr.com-
reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation.
• Strong understanding of software...
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Total System Services-Manila-
preparation.
Expertise in data visualization and dashboard development using tools like Tableau, Power BI, or similar.
Experience working with large datasets from WFM platforms (e.g, Genesys, Talkdesk, AWS, NICE, Verint) and operational systems.
Soft Skills...
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Penbrothers-Makati-jobstreet.com-
to complex enterprise deployments.
You’ll work alongside Tier-1 system integrators and leading technology platforms where deep knowledge of AWS, Salesforce, Cisco, Genesys, and Zoom is key. The ideal candidate will be equally comfortable building APIs...
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Artech Infosystems Private Limited-Manila-foundit.com.ph-
Job Description
Genesys Contact Center Engineer
BGC Taguig | Contract | (Hybrid- Twice in week)| Competitive Salary
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation (Minimum 1 year...
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2 similar jobs: Muntinlupa, Quezon City
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