Genesys Jobs
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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
appcast.io -
TTEC-Manila
Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships...
Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
appcast.io -
TTEC Digital-Quezon City
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
Genesys-Manila
the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty...
appcast.io -
TTEC Digital-Makati
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
Genesys-Mexico
Genesys is seeking a Senior Professional Services Consultant to lead Genesys Cloud implementations in Mexico. The role focuses on enhancing customer experiences through AI solutions and operational efficiency.
The candidate should have a Bachelor's...
appcast.io -
TTEC Digital-Mexico
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Job Title
Order Management Analyst
Department & Team
Global Order Management
Reports To
OM NA Manager
Location
Manila
Summary
The Order Management Analyst is responsible for processing orders and related billings for Genesys products...
appcast.io -
TTEC-Manila
Adoption Specialist is responsible for performing MACD (Move, Add, Change, Delete) tasks within the Genesys Cloud platform as part of the Platform Adoption service. This role focuses on executing informal projects, independently scoping and executing...
Mandaluyong
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
accenture.com -
emapta global-Manila
on performance optimisation and continuous improvement Strong experience and proven ability to work with traditional and cutting-edge AI workforce management tools and contact centre technologies, including but not limited to Genesys , Dayforce, Salesforce...
Infosys BPM-Manila
to end real-time monitoring, forecasting, scheduling, and capacity planning
• Technical functional knowledge – adept in adapting to changes in tools and processes – including ASPECT tool, IEX, Genesys, SAP and oracle.
• Experience...
jobstreet.com -
2 similar jobs: Muntinlupa, Quezon City
CGI (Philippines) Inc-Taguig
Skills
• Strong analytical capabilities with proficiency in Microsoft Excel (e.g., Pivot Tables, VLOOKUP).
Systems Knowledge
• Experience using Workforce Management tools (e.g., Verint, NICE IEX, Genesys) and Customer Relationship Management (CRM)...
foundit.com.ph -
Thumbtack Philippines-Makati
CRM, support, and people systems (e.g., Salesforce, Genesys, Workday, or equivalents) to create unified operational insights.
• Strong understanding of Service / Customer Service operations and associated KPIs, with the ability to frame analysis...
kalibrr.com -
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