Genesys Jobs
1 - 15 of 113
Search Results - Genesys Jobs
Genesys Cloud Services Cayman Ltd. - Philippine Branch-Quezon City
The Genesys Cloud Product Support Technical Manager is responsible for the work activities, skill development and administration of the Global Product Support team. Daily functions will include but are not limited to managing team assignments...
jobstreet.com -
NYGC Services INC-Manila
Description
We are seeking an experienced Genesys Contact Center professional to join our team in Southeast Asia. The ideal candidate will have a strong background in managing contact center technologies and enhancing customer service experiences...
2 similar jobs: Quezon City, Muntinlupa
Genesys Cloud Services Cayman Ltd. - Philippine Branch-Muntinlupa
of Genesys’s Global Expense Management function, with specific ownership of three critical pillars: Payments Processing, Expense Helpdesk, and Corporate Card Management.
This role is pivotal in ensuring timely, accurate, and compliant payment execution across...
jobstreet.com -
2 similar jobs: Quezon City, Manila
NYGC Services INC-Taguig
reference and knowledge sharing.
• - Mentor junior team members and assist in their professional development.
Skills and Qualifications
• - Required Skill: Advanced proficiency in Genesys Contact Center Operation.
• - Strong understanding of software...
Careerdost Enterprise-Taguig
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
New York Global Consultants Inc. (NYGCI)-Manila
Required Skill: Advanced proficiency in Genesys Contact Center Operation.
• Strong understanding of software development methodologies and best practices.
• Experience with modern programming languages and frameworks relevant to software...
2 similar jobs: Quezon City, Muntinlupa
Taguig
Administer, configure, and support the enterprise Genesys Cloud CX environment.
• Manage users, permissions, queues, routing profiles, skills, schedules, and contact center configurations.
• Design and maintain IVR, inbound, in-queue, and email...
michaelpage.com.ph -
NYGC Services INC-Muntinlupa
NYGC Services INC is seeking an experienced Genesys Contact Center professional to join our Southeast Asia team. You will manage and optimize Genesys solutions, collaborate with cross-functional teams, analyze metrics, and troubleshoot issues...
1 similar job: Quezon City
ibex-Quezon City
for team performance, customer satisfaction, operational excellence, technical governance, project delivery, and continuous improvement across all telecom technologies with a strong focus on Genesys Cloud. The successful candidate will combine strong...
appcast.io -
Home Credit Philippines-Quezon City
Home Credit Philippines is seeking a senior role to lead R&D for contact center tech, emphasizing Genesys cloud and on-premise integrations. You will drive modernization, evaluate PoCs, and support existing Genesys-based channels, while...
AIPI Acquire Intelligence Philippines Inc.-Pasig
interval staffing requirements so that coverage decisions are based on the latest demand view. As needed, assist the Real-Time Analysts with real-time monitoring in Genesys Cloud CX, tracking service level, queue backlogs, arrival patterns, agent states...
appcast.io -
Outsourcey-Manila
Connect, Genesys, Microsoft Teams or Webex Contact Center.
Experience supporting customers within a multi-client or Managed Service Provider (MSP) environment.
ITIL knowledge or awareness, particularly across Incident, Service Request and Change...
Concentrix-Philippines
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
appcast.io -
MicroSourcing-Manila
Word).
Experience using contact center software (Zoom, Genesys, Zendesk, etc.).
Comfortable working in multiple systems simultaneously and maintaining high accuracy.
Key Attributes
Strong written and verbal English communication skills.
High...
PM Consulting-Manila
tools (e.g., NICE, Verint, Genesys, Calabrio, or similar platforms)
CRM & Support Systems
Experience with CRM/ticketing platforms such as Salesforce, Zendesk, or equivalent
Ability to monitor multiple queues and support omnichannel environments (chat...
12345678
Don’t miss out on new job vacancies!
Create a job alert for: Genesys
It's free, and you can cancel email updates at any time
12345678