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Genesys Cloud Services, Inc.-Manila-appcast.io-
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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Genesys-Manila-
Job Description Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-
Genesys Cloud Services Cayman Ltd. - Philippine Branch is seeking a Specialist General Accounting to support the General Accounting tower, including recording transactions, preparing and posting journal entries, and assisting with month-, quarter...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Accenture in the Philippines-Manila-
Customer Platform Manager Practice:
Customer, Industry Consulting I
Areas of Work:
Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations
Level:
Manager
Location:
Manila
Years of Exp:
10 years...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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Xtendops-Iloilo-
The role covers forecasting, capacity planning, scheduling, intraday management, and real-time reporting, with leadership of a centralized WFM Center of Excellence and a major transition to the Genesys platform.
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Accenture-Pateros-
requests for Contact Center, provide solution recommendation especially On Premise and Cloud / Hybrid cloud Solutions. Manage Contact Center Engagements (especially Genesys) across project delivery phases Lead Business Proposals to work closely...
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TTEC Digital-Quezon City-appcast.io-
Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships...
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2 similar jobs: Muntinlupa, Manila
Bon Secours Mercy Health-Manila-
Bon Secours Mercy Health Global Business Services - Manila is seeking a Telecommunications Specialist to administer and optimize Genesys Cloud CX for enterprise contact center operations. You will drive reliable, secure telephony, enable cross...
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Black Box-Muntinlupa-
and service management practices.
• Excellent English communication skills with confidence engaging customers, vendors, technical teams and senior stakeholders.
• Relevant Avaya, ITIL, networking, Microsoft, VMware or Genesys certifications preferred...
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2 similar jobs: Manila, Quezon City
Taguig-accenture.com-
customer requests for Contact Center, provide solution recommendation especially On Premise and Cloud / Hybrid cloud Solutions.
• Manage Contact Center Engagements (especially Genesys) across project delivery phases
• Lead Business Proposals to work...
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Tata Consultancy Services-Taguig-
and voice-based patient interactions using Genesys .
• Receive inbound calls and conduct outbound follow-up calls as required.
• Perform patient identity verification in accordance with organizational policies.
• Utilize approved scripts and communication...
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Xtendops-Iloilo-jobstreet.com-
capacity planning, scheduling, intraday management, and reporting
• Operate a centralized WFM Center of Excellence with embedded LOB support teams
• Establish and enforce enterprise WFM standards and governance
• Lead transition to the Genesys platform...
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