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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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jobstreet.com -
Taguig
We are modernizing how we serve customers across our support, sales, and finance teams. As part of that work, we are moving our contact center to Genesys Cloud CX, with Salesforce integration through CX Cloud, Zoom as our carrier, AI-assisted agent...
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NYGC Services INC-Muntinlupa
Job Description
Description
We are seeking an experienced Genesys Contact Center professional to join our team in Southeast Asia. The ideal candidate will have a strong background in managing contact center technologies and enhancing customer...
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foundit.com.ph -
2 similar jobs: Manila, Quezon City
Experis-Mexico
Senior Genesys Cloud & AI Consultant | Proyecto Remoto puntual asistencia a Madrid. Proyecto temporal con mucha opción de continuidad(H/M/X) ¿Tienes experiencia en Genesys Cloud , automatización de procesos y soluciones de IA aplicadas a Customer...
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7 similar jobs: Taguig, Quezon City, Makati, Pasig, Mandaluyong...
Dexcom-Quezon City
you come in:
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
• Admin configuration of:
• Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations
• Queues...
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jobstreet.com -
2 similar jobs: Muntinlupa, Manila
Emapta-Muntinlupa
Expert Cloud Support for Smarter Enterprise Information Technology
Technical challenges create opportunities to become a stronger specialist. Grow as a Genesys Cloud Support Specialist , supporting enterprise communications that help teams serve...
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ibex-Quezon City
for team performance, customer satisfaction, operational excellence, technical governance, project delivery, and continuous improvement across all telecom technologies with a strong focus on Genesys Cloud. The successful candidate will combine strong...
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appcast.io -
Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will:
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...
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accenture.com -
Concentrix-Philippines
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
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appcast.io -
Emapta-Manila
Expert Cloud Support for Smarter Enterprise Information Technology
Technical challenges create opportunities to become a stronger specialist. Grow as a Genesys Cloud Support Specialist , supporting enterprise communications that help teams serve...
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4 similar jobs: Makati, Quezon City, Taguig, Pasig
Reuters-Manila
defensible source of truth across CS&S data sources, including Salesforce, Genesys, LiveHelp, Aspect, and Snowflake.* Produce contact driver, handle time, quality, customer experience, and workforce analytics, and turn them into written recommendations...
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appcast.io -
Dexcom Philippines-Pateros
and Telco Carriers.
Where you come in:
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
• Admin configuration of:
• Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations...
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NYGC Services INC-Taguig
for future reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Skills and Qualifications
• Required Skill: Advanced proficiency in Genesys Contact Center Operation.
• Strong understanding of software...
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foundit.com.ph -
TASQ Staffing Solutions-Taguig
Required prior experience with ServiceNow, Genesys, Predictive intelligence, AI/ML/Azure, Python
• Automation Anywhere Certification is a plus or preferred
• Experience with SQL or .Net or Intelligent Automation (IA) are all pluses/preferred.
• Minimum 4...
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appcast.io -
RingCentral-Manila
CXone, Genesys, Five9, Zoom) within your domain
• How You Work Communication: Communication is top notch - you speak professionally, cordially, and personable
• Ownership: Ownership - you own your communication as well as the tasks, don’t let balls drop...
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appcast.io -
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