Genesys Jobs
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Genesys-Quezon City
Sr. PS Consultant - Custom Application Support
Apply locations Manila (Flexible) time type Full time posted on Posted 13 Days Ago job requisition id JR105594
Genesys empowers organizations of all sizes to improve loyalty and business outcomes...
2 similar jobs: Manila, Muntinlupa
Lightspeed-Manila
Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment every day. Wherever you look, you will find a friend in Lightspeed. If you’re keen to join, we’re looking for a Genesys...
appcast.io -
Cognizant-Taguig
for voice/data networking systems and applications, based on defined technical specifications/design documents (e.g., D&E documents) - Genesys Pure Connect or Genesys Engage or Genesys Cloud.
• 9 to 12 years of experience, specializing in Genesys Cloud...
IIBA (International Institute of Business Analysis)-Taguig
Management, Monitoring and Alerting. Apart from this end-to-end business process activities related to the ongoing migrations and support of the OMNI/Genesys/NICE CX One/Amazon Connect/Live Person telephony system across multiple LOB's and collaborate...
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R1 RCM-Taguig
Location Taguig City/National Capital Region
Employment type Full-Time
Job Description
Req#: R250000002255
Job Summary
This role is support, maintain, and enhance our Genesys PureCloud solutions. This role is responsible for the day-to-day...
Accenture in the Philippines-Taguig
for the
Contact Center Transformation Consultant
role at
Accenture in the Philippines
SONG - ACE - Genesys – Consultant
The Strategy & Consulting Global Network SONG Practice | Genesys
SONG - ACE - Genesys – Consultant
The Strategy & Consulting Global Network SONG...
NYGC Services INC-Taguig
Knowledge & Experience in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources
Use in depth understanding of Genesys Cloud: Ability to work in high-paced and complex projects...
foundit.com.ph -
Thermo Fisher Scientific Inc.-Taguig
demands.
• Leverage advanced skills in the Genesys Cloud WFM tool to optimize scheduling, forecasting, and resource allocation.
• Utilize historical reports and business intelligence tools to analyze data, identify trends, and uncover root causes...
appcast.io -
TikTok-Taguig
Capital Region, Philippines 5 days ago
Genesys Solutions Analyst (Permanent Work from home)
Manila, National Capital Region, Philippines 2 weeks ago
Consultant, Client Change (Business Analyst)
Manila, National Capital Region, Philippines 1 week ago...
UnitedHealth Group-Manila
to help ensure that service levels are met
• Gain an understanding of the technical and business solutions being offered and present them to leadership
• Provide training to WFM on policies, procedures, and best practices from Genesys to Amazon Connect...
appcast.io -
Oracle-Quezon City
National Capital Region, Philippines 1 week ago
Taguig, National Capital Region, Philippines 3 days ago
Sr. Technical Consultant - Genesys/NICE CXOne
Taguig, National Capital Region, Philippines 2 months ago
Mandaluyong, National Capital Region...
2 similar jobs: Muntinlupa, Manila
Visa Inc.-Zamboanga
Management frameworks
• Experience with Knowledge Management systems and methodologies and KM governance
• Understanding of Contact Center metrics, drivers and levers, Genesys IWS, Chat, Telephony, IVR and
associated routing, queue functionality and reporting...
appcast.io -
UnitedHealth Group-Quezon City
ensure that service levels are met
Gain an understanding of the technical and business solutions being offered and present them to leadership
Provide training to WFM on policies, procedures, and best practices from Genesys to Amazon Connect
Share feedback...
Taguig
Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations | Level: Manager | Location: Manila | Years of Exp: 10 years+
Explore an Exciting Career at Accenture
Are you an outcome-oriented problem solver? Do you enjoy...
accenture.com -
UnitedHealth Group-Taguig
ensure that service levels are met
Gain an understanding of the technical and business solutions being offered and present them to leadership
Provide training to WFM on policies, procedures, and best practices from Genesys to Amazon Connect
Share feedback...
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