Genesys Jobs
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Genesys Cloud Services, Inc.-Manila
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Genesys-Quezon City
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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1 similar job: Muntinlupa
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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Genesys-Manila
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Read more
Genesys Cloud Services, Inc.-Manila
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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Genesys-Muntinlupa
Genesys, Manila, Philippines, seeks a Senior Analyst in Finance Customer Relations to manage payment-related cases within the case management platform. You will coordinate with internal stakeholders, collectors, Sales, and resolver groups to ensure...
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2 similar jobs: Manila, Quezon City
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
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Genesys-Mexico
Genesys in Mexico is seeking a Senior Business Analyst focused on enterprise integrations to own production support for Salesforce Sales Cloud, Service Cloud and Revenue Cloud, ensuring stable operations and trusted data across global teams.
You...
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Dexcom Philippines-Pateros
and Telco Carriers. Where you come in:
Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
Admin configuration of:
Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations Queues...
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1 similar job: Manila
RSight®-Manila
Transformation Consulting Manager - Genesys to join this organization.
Responsibilities
• Analyze customer requests for Contact Center and provide solution recommendations for On Premise and Cloud/Hybrid cloud solutions.
• Manage Contact Center Engagements...
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TTEC Digital-Quezon City
Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships...
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Dexcom Inc.-Roxas
compliant telephony services. You will design and maintain Genesys Cloud configurations, manage voice services, and drive automation using APIs and Terraform. This role requires 4–5+ years in contact center/UC support, and strong ITIL and network...
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Taguig
customer requests for Contact Center, provide solution recommendation especially On Premise and Cloud / Hybrid cloud Solutions.
• Manage Contact Center Engagements (especially Genesys) across project delivery phases
• Lead Business Proposals to work...
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Concentrix-Manila
Familiarity with Amazon Connect Customer Profiles and Contact Lens, or Genesys Cloud CX Exposure to MLOps practices within AWS environments
Work Setup Willing to work fulltime onsite in Alabang Willing to work dayshift schedule
Why Join Us You will be part...
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1 similar job: Quezon City
Xtendops-Iloilo
capacity planning, scheduling, intraday management, and reporting
• Operate a centralized WFM Center of Excellence with embedded LOB support teams
• Establish and enforce enterprise WFM standards and governance
• Lead transition to the Genesys platform...
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