Genesys Jobs
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Genesys Cloud Services, Inc.-Puerto Princesa
experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Genesys-Manila
Genesys is looking for a Project Manager in Manila with a passion for driving customer success initiatives. This role involves managing multiple projects within the Customer Success team, delivering best experiences and integrating AI to enhance...
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appcast.io -
Genesys-Manila
in most Genesys Cloud products; provide top quality service engagement for large or strategic customers; follow PS implementation standards; assess complex project situations and recommend solutions; initiate process improvements to increase delivery...
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Genesys Cloud Services, Inc.-Manila
the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty...
Read more
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Genesys Cloud Services, Inc.-Tarlac
Genesys Cloud Services, Inc. seeks a Senior Professional Services Consultant to lead the deployment of AI-powered customer experience solutions that improve engagement and operational efficiency. This remote role requires a Bachelor's degree and 3...
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Genesys Cloud Services, Inc.-Manila
the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty...
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Genesys-Tarlac
Genesys is seeking a Senior Professional Services Consultant to lead Genesys Cloud implementations in Mexico. The role focuses on enhancing customer experiences through AI solutions and operational efficiency. The candidate should have a Bachelor's...
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Genesys Cloud Services, Inc.-Manila
the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty...
Read more
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Carenet Health-Muntinlupa
Carenet Health is seeking a Telecommunications Specialist to implement and manage enterprise telecommunications and contact center platforms. This role demands expertise in Genesys Cloud CX and requires five to eight years of experience...
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Genesys Cloud Services, Inc.-Manila
experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
Read more
appcast.io -
Datamatics Careers- Philippines-Manila
/pharmacy support, outbound scheduling, and essential back-office tasks.
Operating exclusively on Genesys Cloud, you will be responsible for ensuring your team meets strict healthcare compliance standards (HIPAA/PCI-DSS) and consistently hits aggressive...
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Mandaluyong
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
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accenture.com -
Tata Consultancy Services-Taguig
with relevant external bodies as appropriate
Position Qualifications: Minimum Qualifications:
• Minimum of 5-6 years’ experience in managing WFM/MIS functions
Professional Skills:
• High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM...
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Gratitude Inc-Manila
Forecasting, or Contact Center Operations.
Current or former Reports Analyst, Reports Supervisor, WFM Analyst, or Team Lead(must )
Experience in a BPO/contact center environment.
Knowledge of WFM tools (e.g., Verint, NICE, Aspect, Genesys).
Strong Excel...
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jobstreet.com -
Optum-Muntinlupa
Need to have hands on experience of WFM & ACD tools like IEX, Verint, Aspect, Avaya CMS, Nortel, Genesys etc.
• Executing schedule adherence for the processes & escalating deviation to Operations on real time basis
• Initiating proactive alerts related...
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