Genesys Jobs
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GenesysPhilippinesappcast.io
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Genesys Cloud Services Cayman Ltd. - Philippine BranchManilajobstreet.com
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
GenesysManilaappcast.io
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
TTECManila
Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships...
GenesysMexicoappcast.io
Genesys is seeking a Senior Professional Services Consultant to lead Genesys Cloud implementations in Mexico. The role focuses on enhancing customer experiences through AI solutions and operational efficiency.
The candidate should have a Bachelor's...
emapta globalManila
on performance optimisation and continuous improvement Strong experience and proven ability to work with traditional and cutting-edge AI workforce management tools and contact centre technologies, including but not limited to Genesys , Dayforce, Salesforce...
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine BranchManilaappcast.io
Job Title
Order Management Analyst
Department & Team
Global Order Management
Reports To
OM NA Manager
Location
Manila
Summary
The Order Management Analyst is responsible for processing orders and related billings for Genesys products...
Datamatics Careers- PhilippinesManila
/pharmacy support, outbound scheduling, and essential back-office tasks.
Operating exclusively on Genesys Cloud, you will be responsible for ensuring your team meets strict healthcare compliance standards (HIPAA/PCI-DSS) and consistently hits aggressive...
GenesysManilaappcast.io
Genesys is seeking a Revenue Analyst based in Manila, Philippines. The role involves ensuring accurate revenue recognition and accounting data reporting as part of the monthly close process. Key tasks include reviewing revenue data, overseeing...
Tata Consultancy ServicesTaguig
with relevant external bodies as appropriate
Position Qualifications: Minimum Qualifications:
• Minimum of 5-6 years’ experience in managing WFM/MIS functions
Professional Skills:
• High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM...
Nordic GlobalManila
in reporting and data analytics to support Service Level Management (SLM), Operational Performance, and integration with enterprise platforms such as ServiceNow and Genesys. This role will focus on delivering actionable insights that drive service excellence...
OptumMuntinlupa
Need to have hands on experience of WFM & ACD tools like IEX, Verint, Aspect, Avaya CMS, Nortel, Genesys etc.
• Executing schedule adherence for the processes & escalating deviation to Operations on real time basis
• Initiating proactive alerts related...
Mandaluyongaccenture.com
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
Gratitude IncSanta Anajobstreet.com
in a BPO/contact center environment.
Knowledge of WFM tools (e.g., Verint, NICE, Aspect, Genesys).
Strong Excel, reporting, and data analysis skills.
Experience managing staffing, scheduling, forecasting, and workforce planning.
Leadership or team...
Trinity Workforce Solutions, Inc.Quezon Cityfoundit.com.ph
Experience with cloud contact center platforms (e.g., Five9, Genesys, NICE CXone)
• Familiarity with collaboration tools (Microsoft Teams, Zoom, Cisco Webex)
• Experience with system migrations, digital transformation, or cloud adoption projects...
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