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Genesys Cloud Services, Inc.Manilaappcast.io
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Genesys Cloud Services Cayman Ltd. - Philippine BranchManilajobstreet.com
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
GenesysManilaappcast.io
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
Genesys Cloud Services Cayman Ltd. - Philippine BranchManilajobstreet.com
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Genesys Cloud Services, Inc.Manilaappcast.io
A global technology company is looking for a Senior Analyst in Financial Controls Oversight based in Manila. The role involves implementing internal controls and collaborating with stakeholders to enhance financial reporting processes. Qualifications...
Cobden & Carter InternationalMuntinlupa
About the job Sr. Technical Consultant - Genesys About the Role:A Genesys PureEngage Tech Consultant opportunity has become available in a BPO company in Manila.ResponsibilitiesIdentify, Coordinate, Document RCA for P1 and P2 issuesUpdate KT for any...
GenesysManilaappcast.io
A technology solutions company in Manila is seeking a Senior Director, Professional Services to lead a global team. The role focuses on managing the deployment of solutions, requiring strong technical leadership and operational acumen. Candidates...
Mandaluyongaccenture.com
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
GenesysPhilippinesappcast.io
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Tata Consultancy ServicesTaguig
with relevant external bodies as appropriate
Position Qualifications: Minimum Qualifications:
• Minimum of 5-6 years’ experience in managing WFM/MIS functions
Professional Skills:
• High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM...
Cardinal HealthTaguig
upgrades, patches, and version upgrades, ensuring minimal disruption to 24/7 contact center operations and back-office task flow. Design, build, and support the critical interfaces between the Verint system and various source systems: Genesys, SAP etc...
QualfonManila
Genesys).
• Conduct what-if scenario modeling, capacity utilization analysis, and workload calculations to balance coverage, service levels, and cost efficiency.
• Manage ongoing development and improvement of forecasting and staffing models, incorporating...
Tata Consultancy ServicesManila
functions Professional Skills:• High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM, Aspect e Wfm, Verint i360, Teleopti, Avaya Aura,etc.) & understanding of at least one ACD (Avaya, Nortel, Genesys, Cisco ICM, etc.• Evidence...
Our ClientsTaguigcareers-page.com
Proficient in Microsoft Office applications
• Experience with ERP systems (SAP preferred)
• Familiarity with Salesforce is an advantage
• Experience with Genesys or similar telephony systems is a plus
Core Competencies
• Analytical Thinking (Foundational...
Tata Consultancy ServicesMuntinlupa
with relevant external bodies as appropriate
Position Qualifications: Minimum Qualifications:
• Minimum of 5-6 years’ experience in managing WFM/MIS functions
Professional Skills:
• High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM...
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