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GenesysManila
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Genesys Cloud Services, Inc.Manilaappcast.io
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
RSight®Manila
Transformation Consulting Manager - Genesys to join this organization.
Responsibilities
• Analyze customer requests for Contact Center and provide solution recommendations for On Premise and Cloud/Hybrid cloud solutions.
• Manage Contact Center Engagements...
Genesys Cloud Services, Inc.Manilaappcast.io
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
Accenture in the PhilippinesPhilippines
Customer Platform Manager
Practice: Customer, Industry Consulting I Areas of Work: Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations Level: Manager Location: Manila Years of Exp: 10 years+ for Manager, 12...
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine BranchManilaappcast.io
Genesys Cloud Services Cayman Ltd - Philippine Branch in Quezon City, Philippines, seeks an IT Services Specialist to deliver reliable end-user experiences across APAC, handling escalations and guiding junior Desktop Specialists.
You...
DexcomManila
partner Cloud Vendors and Telco Carriers.
Where you come in:
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
• Admin configuration of:
• Users, Roles, Permissions, Divisions, WebRTC...
1 similar job: Philippines
GenesysManilaappcast.io
Genesys is seeking an IT Services Specialist in Manila to deliver reliable IT support across APAC. You will handle complex escalations, provide hands-on and remote assistance for executives, and partner with Global IT to ensure secure, efficient...
Cardinal HealthTaguig
Job Description Summary
The Engineer is responsible for administration, end-user support, and monitoring of the Java Applications and Genesys Cloud environment.
Key Responsibilities
Development/Support experience in Java, microservices, Spring...
Genesys Cloud Services, Inc.Manilaappcast.io
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
ConcentrixManila
Familiarity with Amazon Connect Customer Profiles and Contact Lens, or Genesys Cloud CX Exposure to MLOps practices within AWS environments
Work Setup Willing to work fulltime onsite in Alabang Willing to work dayshift schedule
Why Join Us You will be part...
1 similar job: Quezon City
Infomedia Philippines Operations LP Co. LTD.Makatijobstreet.com
By designing scalable Genesys Cloud CX solutions—including IVR/Architect call flows, outbound dialing, AWS S3 recording, routing logic, and telephony integrations—this role ensures our teams can deliver seamless, reliable, and high-quality healthcare...
OptumPhilippines
working with Genesys/AWS and call routing optimization concepts
• Experience partnering with internal stakeholders and external vendors in a fast‐paced, matrixed environment
• Expert‐level proficiency in Excel, including complex formulas, data modeling...
TTEC Customer Care Management Philippines IncBacolodfoundit.com.ph
productivity, and efficiency KPIs
• Providing ad-hoc reporting support to client / operations
• Additionally, you may also need to develop and maintain center operations data solutions that utilize IEX, Qualtrics, Tableau, Genesys, GI2, SQL Server and other...
Emerson Electric (Asia) LimitedMandaluyongkalibrr.com
Knowledge in various software applications and business tools such as Oracle, CRM Fusion, Genesys, and Appleton Access....
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