Genesys Jobs
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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
appcast.io -
Home Credit Philippines-Taguig
IT Genesys Specialist is responsible for the effective usage of the applications provided to business teams and end users, assisting with day-to-day operational tasks ensuring that Incidents are effectively resolved, service requests and projects...
1 similar job: Philippines
Genesys Cloud Services, Inc.-Manila
to ensure the efficiency of work allocation, focus and status.* Gain and maintain a high-level knowledge of all aspects of the Genesys Cloud platform and products.* Provide escalation support and be prepared to work directly with customers in finding...
appcast.io -
Home Credit Philippines-Muntinlupa
IT Genesys Specialist is responsible for the effective usage of the applications provided to business teams and end users, assisting with day-to-day operational tasks ensuring that Incidents are effectively resolved, service requests and projects...
Genesys Cloud Services, Inc.-Manila
A global technology company in the Philippines is seeking a skilled leader to manage and enhance a technical support team. The ideal candidate will have 8+ years of experience in customer-facing roles, strong ability to foster team performance, and a...
appcast.io -
Home Credit Philippines-Quezon City
IT Genesys Specialist is responsible for the effective usage of the applications provided to business teams and end users, assisting with day-to-day operational tasks ensuring that Incidents are effectively resolved, service requests and projects...
Genesys-Manila
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
appcast.io -
Concentrix-Quezon City
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated...
1 similar job: Philippines
Genesys-Manila
A leading AI experience orchestration company in Manila seeks a Talent Acquisition Partner to enhance recruiting strategies. Responsibilities include partnering with hiring teams, utilizing AI sourcing tools, and managing the full recruiting...
appcast.io -
Concentrix-Muntinlupa
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated...
JMR Global | Executive Search-Philippines
CCaaS experience. While expertise in Genesys or Amazon Connect is highly valued, we are specifically looking for leaders with exposure to multiple CCaaS platforms such as Five9, RingCentral, NICE CXone, Sprinklr, and similar solutions .
This enables...
Bravissimo Resourcing Inc-Taguig
and Cloud / Hybrid cloud Solutions.
• Manage Contact Center Engagements (especially Genesys) across project delivery phases
• Lead Business Proposals to work closely with the company's teams and Vendors (if any) to respond to RFI's and RFP's
• Manage Genesys...
foundit.com.ph -
Cardinal Health-Muntinlupa
Revenue Cycle Management Cash Posting is required
(3) Experience in using Contact Center phone system such as NICE and/or Genesys is an advantage...
jobstreet.com -
2 similar jobs: Manila, Quezon City
OfficePartners 360, Inc.-Davao
collaborative reporting and data sharing
• CRM systems (e.g., Salesforce, Zendesk)
• Call center platforms (e.g., Genesys, Avaya, NICE, Five9)
• WFM tools (e.g., Verint, Aspect, Calabrio)
• QA systems (e.g., Observe.AI, Scorebuddy, Playvox)
• Ticketing...
mynimo.com -
Vervent-Sibulan
CallMiner, Genesys, Observe.AI)
• Call Recording Systems (NICE, Verint, Five9, Genesys Cloud, Avaya)
• Reporting & Dashboards (Power BI, Tableau, Looker)
• Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, formulas, charts)
• Data Extraction & File Handling...
1 similar job: Philippines
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