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Genesys-Manila-appcast.io-
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
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Genesys-Quezon City-
Overview
Talent Acquisition Partner – Philippines at Genesys. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Genesys Cloud is the AI-powered...
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1 similar job: Muntinlupa
Genesys-Manila-appcast.io-
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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Genesys-Manila-
Talent Acquisition Partner page is loaded## Talent Acquisition Partnerlocations: Manila (Flexible)time type: Full timeposted on: Posted Todayjob requisition id: JR Genesys empowers organizations of all sizes to improve loyalty and business outcomes...
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Genesys-Manila-appcast.io-
A leading technology company is searching for a Customer Success Manager to support their digital-first initiative. This role involves orchestrating customer experiences with a focus on adoption, retention, and growth using Genesys Cloud.
Candidates...
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Lexmark-Manila-
Join to apply for the
Voice Engineer (Genesys Platform) | Hybrid
role at
Lexmark .
Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.
You will step into a technology...
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Genesys-Manila-appcast.io-
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
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Cobden & Carter International-Taguig-
About the job Sr. Technical Consultant - Genesys
About the Role: A Genesys PureEngage Tech Consultant opportunity has become available in a BPO company in Manila.
Responsibilities
Identify, Coordinate, Document RCA for P1 and P2 issues
Update KT...
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1 similar job: Makati
Genesys-Manila-appcast.io-
A technology solutions company in Manila is seeking a Senior Director, Professional Services to lead a global team. The role focuses on managing the deployment of solutions, requiring strong technical leadership and operational acumen. Candidates...
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HRTX-Quezon City-
solutions.
• Lead the design, deployment, and optimization of Azure Virtual Desktop environments.
• Drive cost‑efficiency and end‑user performance improvements across the virtual desktop estate.
• Manage the strategy, implementation, and support of Genesys...
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Xurpas-Makati-
systems such as: Cisco Call Manager (CUCM), UCCX/UCCE
Avaya Aura / IP Office
Genesys Cloud / Genesys Engage
NICE, Five9, or similar platforms
Strong understanding of SIP, VoIP, RTP, QoS, SBCs, gateways, and network-related voice issues.
Ability to handle...
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Standard Chartered-Quezon City-
for contact centre agents
• Knowledge of product management tools and techniques, such as user story mapping, personas, MVP, and other product roadmap development. Experience with Genesys is a high plus
• Customer‑centric mindset with a passing for delivery...
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YONDU INC.-Taguig-kalibrr.com-
reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation.
• Strong understanding of software...
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Acquire Intelligence-Pasig-jobstreet.com-
in a call center environment or on the phone.
• Experience with Salesforce CRM, Genesys call center software, Microsoft Office, GSuite & other cloud-based work tools....
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Optum Global Solutions-Quezon City-foundit.com.ph-
Verint, Aspect, Avaya CMS, Nortel, and Genesys for scheduling, monitoring, and reporting.
• Execute schedule adherence processes and escalate deviations to Operations in real time.
• Initiate proactive alerts, publish interval performance reports...
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2 similar jobs: Manila, Muntinlupa
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