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Genesys Cloud Services, Inc.-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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appcast.io -
Genesys-Manila
Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform...
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Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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appcast.io -
Genesys-Manila
A global technology company in Manila is seeking a Director – Service Delivery and Operations in Finance Shared Services. This role involves overseeing daily operations, ensuring compliance and governance, and leading a team towards operational...
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Genesys Cloud Services, Inc.-Manila
A global technology company is looking for a Senior Analyst in Financial Controls Oversight based in Manila. The role involves implementing internal controls and collaborating with stakeholders to enhance financial reporting processes. Qualifications...
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appcast.io -
Cognizant-Taguig
We are seeking a skilled Genesys Cloud Engineer with expertise in Genesys Cloud technologies. The ideal candidate will have strong experience in Genesys Cloud Outbound, Genesys Cloud Architect, and overall Genesys Cloud solutions.
Experience working...
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1 similar job: Philippines
Genesys-Manila
A technology solutions company in Manila is seeking a Senior Director, Professional Services to lead a global team. The role focuses on managing the deployment of solutions, requiring strong technical leadership and operational acumen. Candidates...
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appcast.io -
Cognizant-Manila
We are seeking a skilled Genesys Cloud Engineer with expertise in Genesys Cloud technologies. The ideal candidate will have strong experience in Genesys Cloud Outbound, Genesys Cloud Architect, and overall Genesys Cloud solutions.
Experience working...
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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Read more
appcast.io -
Cognizant-Taguig
We are seeking a skilled Genesys Cloud Engineer with expertise in Genesys Cloud technologies.The ideal candidate will have strong experience in Genesys Cloud Outbound, Genesys Cloud Architect, and overall Genesys Cloud solutions.Experience working...
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1 similar job: Manila
TTEC-Manila
Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships...
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jobstreet.com -
Tata Consultancy Services-Taguig
with relevant external bodies as appropriate
Position Qualifications: Minimum Qualifications:
• Minimum of 5-6 years’ experience in managing WFM/MIS functions
Professional Skills:
• High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM...
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Tink-Pasay
that matters — to you, to your community, and to the world.Progress starts with you.Job Description Responsibilities:Support the functionality of Genesys WFM software (forecasting, scheduling, and maintenance)Analyze contact center performance data and provide...
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TDCX PH Inc-Manila
field.
• Preferable with 2 years of working experience in the related field is required for this position
• Experience with Aspect eWFM or similar applications (i.e., Blue Pumpkin/Verint, IEX/NICE, Genesys WFM).
• Previous experience with ACD reporting...
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foundit.com.ph -
Qualfon-Manila
vs.actual variance stays within target thresholds.Schedule Optimization & Staffing Model Management Design, build, and continuously optimize agent schedules and skill-based routing plans in WFM systems (e.g., Verint, e WFM, IEX, Genesys).Conduct what...
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