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Genesys-Bacolod-
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Read more
Genesys-Roxas-
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Read more
Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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Genesys-Roxas-
Genesys in Manila, Philippines, is seeking a Senior Analyst for Finance – Customer Relations in Receivables Management / Payment Solutions. You will manage payment-related cases, coordinate with resolver groups, and ensure accurate billing across...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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Genesys Cloud Services, Inc.-Kalibo-
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
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RSight®-Manila-
Transformation Consulting Manager - Genesys to join this organization.
Responsibilities
• Analyze customer requests for Contact Center and provide solution recommendations for On Premise and Cloud/Hybrid cloud solutions.
• Manage Contact Center Engagements...
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Genesys Cloud Services, Inc.-Manila-
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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TTEC Digital-Manila-appcast.io-
Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships...
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Taguig-accenture.com-
customer requests for Contact Center, provide solution recommendation especially On Premise and Cloud / Hybrid cloud Solutions.
• Manage Contact Center Engagements (especially Genesys) across project delivery phases
• Lead Business Proposals to work...
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TELUS Digital-Pasig-
reporting.
• Working knowledge of Workforce Management solutions such as Genesys OnPrem/ Genesys Cloud, NICE IEX or similar platforms.
• Familiarity with ITSM environments and ticket management tools such as BMC Remedy, ServiceNow or equivalent is preferred...
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National Instruments-Mandaluyong-jobstreet.com-
mails (general and commercial inquiries) in our business systems (Mavenoid/Genesys/CRM Fusion incidents, CRM Leads, Opportunities, Support Requests).
• Validate customer information and product inquiries, including its levels, classification...
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NCR Voyix-Cebu City-
utilising tools such as ServiceNow, Excel, Power BI, Tableau, and Genesys
• Analyse trends in incident volume, resolution time, and escalation frequency to identify systemic risk and improvement opportunities
• Present incident performance data...
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