Genesys Jobs
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Genesys-Philippines
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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TTEC-Manila
Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
revenue close process.
Key Responsibilities
• Part of a team that ensures all revenue is accounted for in accordance with Genesys policies and accounting guidelines, including ASC 606
• Reviewing the completeness and accuracy of data in the revenue...
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TTEC Digital-Mexico
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch is seeking a highly driven Project Manager for Customer Success. This role involves managing multiple projects, leveraging AI to enhance project delivery, and leading...
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TTEC Digital-Quezon City
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
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Genesys-Manila
Genesys is seeking an Order Management Analyst in Manila to process orders and manage billings for our products. The role requires a Bachelor’s degree, preferably in Accounting or Finance, along with at least 2 years of experience. Key...
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TTEC Digital-Makati
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch seeks an Order Management Analyst in Manila to manage processing orders and billing effectively. This role demands close coordination with internal teams ensuring compliance...
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emapta global-Manila
on performance optimisation and continuous improvement Strong experience and proven ability to work with traditional and cutting-edge AI workforce management tools and contact centre technologies, including but not limited to Genesys , Dayforce, Salesforce...
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Mandaluyong
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
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accenture.com -
Accenture in the Philippines-Taguig
A global consulting firm is looking for a Contact Center Transformation Consultant in Metro Manila. The role requires expertise in Genesys solutions and a minimum of 2-6 years of experience in customer service processes. You will collaborate closely...
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ResultsCX-Muntinlupa
Recommend and support benchmarking using metrics, industry standards and original concepts
We are looking for someone who has:
• 1 year Capacity Planner experience in a BPO setting
• With WFM tools such as NICE IEX, Verint, Genesys, eWFM
• With Short...
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jobstreet.com -
2 similar jobs: Quezon City, Manila
CGI (Philippines) Inc-Taguig
Skills
• Strong analytical capabilities with proficiency in Microsoft Excel (e.g., Pivot Tables, VLOOKUP).
Systems Knowledge
• Experience using Workforce Management tools (e.g., Verint, NICE IEX, Genesys) and Customer Relationship Management (CRM)...
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foundit.com.ph -
Thumbtack Philippines-Makati
CRM, support, and people systems (e.g., Salesforce, Genesys, Workday, or equivalents) to create unified operational insights.
• Strong understanding of Service / Customer Service operations and associated KPIs, with the ability to frame analysis...
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kalibrr.com -
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