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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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appcast.io -
Cognizant-Taguig
We are seeking a skilled Genesys Cloud Engineer with expertise in Genesys Cloud technologies. The ideal candidate will have strong experience in Genesys Cloud Outbound, Genesys Cloud Architect, and overall Genesys Cloud solutions.
Experience working...
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Genesys-Manila
A leading technology company in Manila is seeking a Senior Professional Services Consultant who is bilingual in Spanish or Portuguese. This role focuses on implementing and supporting Genesys Cloud solutions, requiring extensive technical knowledge...
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appcast.io -
Concentrix-Quezon City
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated...
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1 similar job: Philippines
Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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appcast.io -
Optum-Quezon City
operational metrics, including volume, average handle time, shrinkage, occupancy, utilization, attrition, and SLA/turnaround time.
JOB QUALIFICATIONS
• Undergraduate degree or equivalent experience
• 5+ years Strong exposure to Genesys Dialer (Outbound...
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Genesys-Manila
A technology solutions company in Manila is seeking a Senior Director, Professional Services to lead a global team. The role focuses on managing the deployment of solutions, requiring strong technical leadership and operational acumen. Candidates...
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appcast.io -
Cognizant-Manila
We are seeking a skilled Genesys Cloud Engineer with expertise in Genesys Cloud technologies. The ideal candidate will have strong experience inGenesys Cloud Outbound, Genesys Cloud Architect, and overall Genesys Cloud solutions.Experience working...
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Genesys Cloud Services, Inc.-Philippines
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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appcast.io -
Cognizant-Muntinlupa
We are seeking a skilled Genesys Cloud Engineer with expertise in Genesys Cloud technologies. The ideal candidate will have strong experience in Genesys Cloud Outbound, Genesys Cloud Architect, and overall Genesys Cloud solutions.
Experience working...
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Artech Infosystems Private Limited-Quezon City
Assist in the development and execution of operational strategies to enhance service delivery.
Professional & Technical Skills:
• Required Skill: Expert proficiency in Genesys Contact Center Operation.
• Strong understanding of system integration...
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foundit.com.ph -
2 similar jobs: Manila, Muntinlupa
Cognizant-Quezon City
We are seeking a skilled Genesys Cloud Engineer with expertise in Genesys Cloud technologies. The ideal candidate will have strong experience in Genesys Cloud Outbound, Genesys Cloud Architect, and overall Genesys Cloud solutions.
Experience working...
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ResultsCX-Manila
while minimizing causes of client and customer dissatisfaction.
We are looking for someone who has:
• 1 year Capacity Planner experience in a BPO setting
• With WFM tools such as NICE IEX, Verint, Genesys, eWFM
• With Short-Term and Long-Term...
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jobstreet.com -
2 similar jobs: Muntinlupa, Quezon City
Taguig
Verint and external platforms such as Genesys and SAP.
Work with a Global Fortune 500 Healthcare Services CompanyCompetitive Compensation Package
• At least two years of experience providing support for the Verint application.
• Preferably...
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michaelpage.com.ph -
OfficePartners 360, Inc.-Davao
collaborative reporting and data sharing
• CRM systems (e.g., Salesforce, Zendesk)
• Call center platforms (e.g., Genesys, Avaya, NICE, Five9)
• WFM tools (e.g., Verint, Aspect, Calabrio)
• QA systems (e.g., Observe.AI, Scorebuddy, Playvox)
• Ticketing...
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mynimo.com -
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