Genesys Jobs
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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Genesys Cloud Services, Inc.-Quezon City
to ensure the efficiency of work allocation, focus and status.* Gain and maintain a high-level knowledge of all aspects of the Genesys Cloud platform and products.* Provide escalation support and be prepared to work directly with customers in finding...
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6 similar jobs: Mandaluyong, Mexico, Taguig, Pasig, Cebu...
Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
A leading technology company based in Metro Manila is looking for a Genesys Cloud Product Support Technical Manager to lead the global support team. In this role, you will oversee team performance, evaluate practices for efficiency, and ensure team...
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Genesys-Mexico
Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency...
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Genesys-Manila
A global technology company in Metro Manila is seeking a Genesys Cloud Product Support Technical Manager. The role includes managing the Global Product Support team, ensuring optimal training and performance against key indicators. The ideal...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Muntinlupa
Talent Acquisition Partner – Philippines
Why work for Genesys?
We are an AI Experience Orchestration cloud software company and global leader. We want someone who thrives in a fast-paced, innovative culture and wants to make Genesys a talent...
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jobstreet.com -
2 similar jobs: Quezon City, Manila
Genesys-Mexico
Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency...
Read more
appcast.io -
Genesys Cloud Services, Inc.-Quezon City
A global technology company in the Philippines is seeking a skilled leader to manage and enhance a technical support team. The ideal candidate will have 8+ years of experience in customer-facing roles, strong ability to foster team performance, and a...
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4 similar jobs: Taguig, Makati, Mexico, Cebu
Genesys-Manila
A technology firm is looking for a Senior Revenue Analyst in Manila to manage revenue recognition processes and ensure compliance with accounting guidelines. The successful candidate will have at least 6 years of experience, a degree in finance or...
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Home Credit Philippines-Quezon City
IT Genesys Specialist is responsible for the effective usage of the applications provided to business teams and end users, assisting with day-to-day operational tasks ensuring that Incidents are effectively resolved, service requests and projects...
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1 similar job: Muntinlupa
Cardinal Health-Muntinlupa
Revenue Cycle Management Cash Posting is required
(3) Experience in using Contact Center phone system such as NICE and/or Genesys is an advantage...
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jobstreet.com -
2 similar jobs: Manila, Quezon City
Concentrix-Manila
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated...
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Home Credit Philippines-Taguig
IT Genesys Specialist is responsible for the effective usage of the applications provided to business teams and end users, assisting with day-to-day operational tasks ensuring that Incidents are effectively resolved, service requests and projects...
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Vervent-Cebu City
CallMiner, Genesys, Observe.AI)
• Call Recording Systems (NICE, Verint, Five9, Genesys Cloud, Avaya)
• Reporting & Dashboards (Power BI, Tableau, Looker)
• Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, formulas, charts)
• Data Extraction & File Handling...
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