Genesys Jobs
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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
appcast.io -
TTEC Digital-Cebu City
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
Genesys-Philippines
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Concentrix-Quezon City
Job Title
Genesys Solution Architect
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures...
Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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TTEC Digital-Quezon City
A leading technology company is seeking a professional to design, implement, and maintain Genesys Engage solutions. The role requires a minimum of 4 years of experience with the Genesys platform, strong analytical abilities, and excellent...
1 similar job: Mandaluyong
Genesys-Manila
Genesys is seeking an Order Management Analyst in Manila to process orders and manage billings for our products. The role requires a Bachelor’s degree, preferably in Accounting or Finance, along with at least 2 years of experience. Key...
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Penbrothers-Manila
Connect, Salesforce, and external systems. Implement call flows, routing logic, automation, and customer journey enhancements in Amazon Connect. Support enhancements and upgrades across CX platforms including Genesys, Cisco Systems, and Zoom Communications...
9 similar jobs: Pasig, Caloocan, Taguig, Davao, Antipolo...
Mandaluyong
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
accenture.com -
Optum-Manila
to have hands on experience of WFM & ACD tools like IEX, Verint, Aspect, Avaya CMS, Nortel, Genesys etc. Executing schedule adherence for the processes & escalating deviation to Operations on real time basis Initiating proactive alerts related...
2 similar jobs: Quezon City, Muntinlupa
Nezda Technologies-Cebu City
platforms such as: Genesys, Five9, Cisco, Avaya, Amazon Connect (preferred).
• Knowledge of APIs, integrations, Python, or JavaScript is a plus.
Position Summary
We are seeking a hands-on Contact Center Telephony & Virtual Agent Engineer to own, optimize...
jobstreet.com -
Tata Consultancy Services-Manila
Qualifications: Minimum Qualifications: • Minimum of 5-6 years' experience in managing WFM/MIS functions Professional Skills: • High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM, Aspect eWfm, Verint i360, Teleopti, Avaya Aura, etc...
CGI (Philippines) Inc-Taguig
Skills
• Strong analytical capabilities with proficiency in Microsoft Excel (e.g., Pivot Tables, VLOOKUP).
Systems Knowledge
• Experience using Workforce Management tools (e.g., Verint, NICE IEX, Genesys) and Customer Relationship Management (CRM)...
foundit.com.ph -
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