Genesys Jobs
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Genesys Cloud Services, Inc.-Manila
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
appcast.io -
RSight®-Manila
Transformation Consulting Manager - Genesys to join this organization.
Responsibilities
• Analyze customer requests for Contact Center and provide solution recommendations for On Premise and Cloud/Hybrid cloud solutions.
• Manage Contact Center Engagements...
Genesys-Manila
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
appcast.io -
Home Credit Philippines-Quezon City
About The Job IT Genesys Specialist will provide L1/L2 Genesys applications support by perform monitoring and create objects in Genesys systems as per business requests. Troubleshoots, diagnoses, and resolves problems.
Understand the RCA and perform...
Genesys-Manila
Genesys is seeking an IT Services Specialist in Manila to deliver reliable IT support across APAC. You will handle complex escalations, provide hands-on and remote assistance for executives, and partner with Global IT to ensure secure, efficient...
appcast.io -
Accenture-Taguig
Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations |
Level:
Manager |
Location:
Manila |
Years of Exp:
10 years+ for Manager, 12 years+ for Senior Managers
Explore an Exciting Career at Accenture
Are you...
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
appcast.io -
emapta global-Manila
Engineer Enterprise IT Solutions That Transform Customer Experience
Elevate your engineering career as a
Genesys Cloud Consultant
delivering enterprise contact center transformations for a technology leader trusted by global organizations. Drive...
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
appcast.io -
Careerdost Enterprise-Taguig
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
Infomedia Philippines Operations LP Co. LTD.-Makati
By designing scalable Genesys Cloud CX solutions—including IVR/Architect call flows, outbound dialing, AWS S3 recording, routing logic, and telephony integrations—this role ensures our teams can deliver seamless, reliable, and high-quality healthcare...
jobstreet.com -
TASQ Staffing Solutions-Taguig
to optimize voice infrastructure. Candidates should have hands-on experience with Avaya Aura components and proficiency in Genesys Cloud CX. Additionally, knowledge of SIP and VoIP protocols, along with basic scripting skills, is preferred.
Competitive...
TTEC Customer Care Management Philippines Inc-Bacolod
productivity, and efficiency KPIs
• Providing ad-hoc reporting support to client / operations
• Additionally, you may also need to develop and maintain center operations data solutions that utilize IEX, Qualtrics, Tableau, Genesys, GI2, SQL Server and other...
foundit.com.ph -
Taguig
Applying experience with WFM solutions like Verint, NICE, Genesys, Calabrio, Aspect
• Creating forecasting models based on client input
• Developing capacity planning models considering local labor laws and business complexities
• Proposing scheduling...
accenture.com -
Emerson Electric (Asia) Limited-Mandaluyong
Knowledge in various software applications and business tools such as Oracle, CRM Fusion, Genesys, and Appleton Access....
kalibrr.com -
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