Genesys Jobs
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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Concentrix-Quezon City
Job Title
Genesys Solution Architect
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures...
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Genesys-Manila
Genesys is seeking a Revenue Analyst based in Manila, Philippines. The role involves ensuring accurate revenue recognition and accounting data reporting as part of the monthly close process. Key tasks include reviewing revenue data, overseeing...
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Cobden & Carter International-Quezon City
About the job Sr. Technical Consultant - Genesys About the Role:A Genesys PureEngage Tech Consultant opportunity has become available in a BPO company in Manila.ResponsibilitiesIdentify, Coordinate, Document RCA for P1 and P2 issuesUpdate KT for any...
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Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. is looking for a Payment Solutions Analyst to manage customer payment-related cases in Manila, Philippines. This role involves coordinating cases, liaising between stakeholders, and enhancing the overall billing...
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Cobden & Carter International-Manila
About the job Sr. Technical Consultant - Genesys About the Role:A Genesys PureEngage Tech Consultant opportunity has become available in a BPO company in Manila.ResponsibilitiesIdentify, Coordinate, Document RCA for P1 and P2 issuesUpdate KT for any...
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Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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Cobden & Carter International-Taguig
About the job Sr. Technical Consultant - Genesys About the Role:A Genesys PureEngage Tech Consultant opportunity has become available in a BPO company in Manila.ResponsibilitiesIdentify, Coordinate, Document RCA for P1 and P2 issuesUpdate KT for any...
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1 similar job: Makati
Genesys-Manila
A technology solutions company in Manila is seeking a Senior Director, Professional Services to lead a global team. The role focuses on managing the deployment of solutions, requiring strong technical leadership and operational acumen. Candidates...
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Cardinal Health-Quezon City
Key Responsibilities
• Support Genesys applications and systems support/administration in a multi-cultured environment.
• Deliver excellent customer service to resolve customer issues, questions, or concerns regarding the Genesys Cloud CX platform...
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2 similar jobs: Muntinlupa, Manila
Qualfon-Manila
Genesys).
• Conduct what-if scenario modeling, capacity utilization analysis, and workload calculations to balance coverage, service levels, and cost efficiency.
• Manage ongoing development and improvement of forecasting and staffing models, incorporating...
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1 similar job: Philippines
Mandaluyong
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
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accenture.com -
Tata Consultancy Services-Taguig
with relevant external bodies as appropriate
Position Qualifications: Minimum Qualifications:
• Minimum of 5-6 years’ experience in managing WFM/MIS functions
Professional Skills:
• High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM...
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1 similar job: Philippines
Thumbtack Philippines-Makati
Genesys, spreadsheets, dashboards, and project tracking platforms
• Willingness to follow graveyard shift, weekends, holidays, and occasional shift changes...
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kalibrr.com -
Trinity Workforce Solutions, Inc.-Quezon City
Experience with cloud contact center platforms (e.g., Five9, Genesys, NICE CXone)
• Familiarity with collaboration tools (Microsoft Teams, Zoom, Cisco Webex)
• Experience with system migrations, digital transformation, or cloud adoption projects...
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foundit.com.ph -
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