Genesys Jobs
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Quezon City-jobstreet.com-
The Genesys Cloud Product Support Technical Manager is responsible for the work activities, skill development and administration of the Global Product Support team. Daily functions will include but are not limited to managing team assignments...
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Accenture PLC-Taguig-appcast.io-
as consulting professionals who design, build, and implement initiatives that can help enhance business performance.
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects
• Apply understanding of industry...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Muntinlupa-jobstreet.com-
of Genesys’s Global Expense Management function, with specific ownership of three critical pillars: Payments Processing, Expense Helpdesk, and Corporate Card Management.
This role is pivotal in ensuring timely, accurate, and compliant payment execution across...
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2 similar jobs: Quezon City, Manila
Dexcom Inc.-Philippines-appcast.io-
you come in:
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
• Admin configuration of:
• Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations
• Queues, Skills...
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Dexcom Inc.-Kalibo-
come in:
Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
Admin configuration of:
Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations Queues, Skills, Call Routes...
Read more
Ibex Limited-Manila-appcast.io-
Ibex Limited is seeking a Principal Telecom Engineer to lead our Telecom and Contact Center Engineering team in delivering Genesys Cloud-based implementations, migrations, and managed services. You will guide governance, architecture, and strategic...
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NYGC Services INC-Taguig-
reference and knowledge sharing.
• - Mentor junior team members and assist in their professional development.
Skills and Qualifications
• - Required Skill: Advanced proficiency in Genesys Contact Center Operation.
• - Strong understanding of software...
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Dexcom Inc.-Kalibo-
compliant telephony services. You will design and maintain Genesys Cloud configurations, manage voice services, and drive automation using APIs and Terraform. This role requires 4–5+ years in contact center/UC support, and strong ITIL and network...
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Comrise-Taguig-
Comrise is seeking a Project Manager & Business Process Analyst (IVR, NICE, and Genesys) to lead customer-contact center initiatives from Taguig, Metro Manila. You will develop plans, define timelines, and drive delivery while coordinating...
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Accenture PLC-Taguig-appcast.io-
Accenture is seeking a SONG - ACE - Genesys Consultant (Analyst/Consultant) in Manila to design and deliver customer interaction solutions using Genesys Engage/Pure Cloud. You will work on multi-channel orchestration, IVR design, and contact center...
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New York Global Consultants Inc. (NYGCI)-Muntinlupa-
New York Global Consultants Inc. (NYGCI) is seeking a software engineer with advanced proficiency in Genesys Contact Center Operation and strong background in modern programming languages and frameworks. The role requires analytical troubleshooting...
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Ibex Limited-Quezon City-appcast.io-
Ibex Limited is seeking a Senior Genesys Cloud Engineer to design, implement, and maintain our contact center and unified communication platform for clients worldwide. The role focuses on Genesys Cloud CX Contact Center with related UC platform...
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New York Global Consultants Inc. (NYGCI)-Quezon City-
New York Global Consultants Inc. (NYGCI) is seeking a software engineer with advanced proficiency in Genesys Contact Center Operation and strong background in modern programming languages and frameworks. The role requires analytical troubleshooting...
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Full Potential Solutions-Pasig-
Bachelor's degree in Business, Operations, or a related field At least 1–2 years of experience in a real-time analyst, workforce management, or call center operations role Proficiency in workforce management tools (e.g., Verint, NICE, Genesys, Aspect, Five9...
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Acquire Intelligence-Pasig-
and recalculate interval staffing requirements so that coverage decisions are based on the latest demand view.
• As needed, assist the Real-Time Analysts with real-time monitoring in Genesys Cloud CX, tracking service level, queue backlogs, arrival patterns...
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