Genesys Jobs
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Genesys-Philippines
IT Services Specialist – Quezon City, Philippines
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform...
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1 similar job: Manila
RSight®-Manila
Transformation Consulting Manager - Genesys to join this organization.
Responsibilities
• Analyze customer requests for Contact Center and provide solution recommendations for On Premise and Cloud/Hybrid cloud solutions.
• Manage Contact Center Engagements...
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Genesys-Philippines
Genesys is seeking an IT Services Specialist in Quezon City, Philippines, to deliver reliable technology experiences for APAC employees. You will own complex escalations (L2/L3), support hardware, software, and connectivity, and collaborate...
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Careerdost Enterprise-Taguig
On-site - Taguig >10 Yrs Exp Bachelor Full-time
Job Description
Professional Development
Job Training
• Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations.
• We are looking for passionate...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Genesys Cloud Services Cayman Ltd - Philippine Branch in Quezon City, Philippines, seeks an IT Services Specialist to deliver reliable end-user experiences across APAC, handling escalations and guiding junior Desktop Specialists.
You...
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HRTX-Philippines
HRTX is seeking an experienced Genesys PureCloud Specialist to provide day-to-day support and maintain PureCloud solutions for our clients in the Philippines.
You will lead migration and implementation projects, monitor progress, and ensure timely...
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Genesys-Manila
Genesys is seeking an IT Services Specialist in Manila to deliver reliable IT support across APAC. You will handle complex escalations, provide hands-on and remote assistance for executives, and partner with Global IT to ensure secure, efficient...
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Accenture In The Philippines-Manila
to solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.
Practice: Customer, Industry Consulting I Areas of Work: Genesys Pure Cloud, Genesys Framework, Implementation & Design...
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Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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Cardinal Health, Inc.-Kalibo
Job Description Summary:
The Engineer is responsible for administration, end-user support, and monitoring of the Java Applications and Genesys Cloud environment. Key Responsibilities
Development/Support experience in Java, microservices, Spring...
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2 similar jobs: Roxas, Bacolod
Infomedia Philippines Operations LP Co. LTD.-Makati
By designing scalable Genesys Cloud CX solutions—including IVR/Architect call flows, outbound dialing, AWS S3 recording, routing logic, and telephony integrations—this role ensures our teams can deliver seamless, reliable, and high-quality healthcare...
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jobstreet.com -
Optum-Philippines
working with Genesys/AWS and call routing optimization concepts
• Experience partnering with internal stakeholders and external vendors in a fast‐paced, matrixed environment
• Expert‐level proficiency in Excel, including complex formulas, data modeling...
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TTEC Customer Care Management Philippines Inc-Bacolod
productivity, and efficiency KPIs
• Providing ad-hoc reporting support to client / operations
• Additionally, you may also need to develop and maintain center operations data solutions that utilize IEX, Qualtrics, Tableau, Genesys, GI2, SQL Server and other...
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foundit.com.ph -
Taguig
Applying experience with WFM solutions like Verint, NICE, Genesys, Calabrio, Aspect
• Creating forecasting models based on client input
• Developing capacity planning models considering local labor laws and business complexities
• Proposing scheduling...
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accenture.com -
Emerson Electric (Asia) Limited-Mandaluyong
Knowledge in various software applications and business tools such as Oracle, CRM Fusion, Genesys, and Appleton Access....
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kalibrr.com -
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