Genesys Jobs
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Accenture PLC-Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance.
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects
• Apply understanding of industry...
appcast.io -
Emapta-Muntinlupa
Expert Cloud Support for Smarter Enterprise Information Technology
Technical challenges create opportunities to become a stronger specialist. Grow as a Genesys Cloud Support Specialist , supporting enterprise communications that help teams serve...
6 similar jobs: Cebu, Makati, Quezon City, Manila, Taguig...
Dexcom Inc.-Philippines
you come in:
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
• Admin configuration of:
• Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations
• Queues, Skills...
appcast.io -
Emapta-Manila
Emapta Philippines is hiring a Genesys Cloud Support Specialist to join a top enterprise IT advisory team. You will provide Level 1–2 support for Genesys Cloud CX and help design, test, and optimize contact center workflows in a remote setting...
5 similar jobs: Makati, Quezon City, Muntinlupa, Pasig, Cebu
Ibex Limited-Manila
Ibex Limited is seeking a Principal Telecom Engineer to lead our Telecom and Contact Center Engineering team in delivering Genesys Cloud-based implementations, migrations, and managed services. You will guide governance, architecture, and strategic...
appcast.io -
Infomedia Philippines Operations LP Co. LTD.-Makati
Carenet seeks a Senior Telecommunications/Network Engineer to lead design, deployment, and ongoing optimization of enterprise contact center platforms. You will architect Genesys Cloud CX solutions, manage SIP trunks, and coordinate cloud telephony...
Accenture PLC-Taguig
Accenture is seeking a SONG - ACE - Genesys Consultant (Analyst/Consultant) in Manila to design and deliver customer interaction solutions using Genesys Engage/Pure Cloud. You will work on multi-channel orchestration, IVR design, and contact center...
appcast.io -
NYGC Services INC-Taguig
Job Description
Description
We are seeking an experienced Genesys Cloud professional to join our team in Southeast Asia. The ideal candidate will have a deep understanding of Genesys Cloud solutions and will be responsible for designing...
foundit.com.ph -
Ibex Limited-Quezon City
Ibex Limited is seeking a Senior Genesys Cloud Engineer to design, implement, and maintain our contact center and unified communication platform for clients worldwide. The role focuses on Genesys Cloud CX Contact Center with related UC platform...
appcast.io -
Acquire Intelligence-Quezon City
and monitoring enterprise‑wide best practice and the Client's targets, while individual vendors retain execution of their own frontline staffing and scheduling within that framework.
The WFM Manager is also the account’s Genesys Cloud CX WFM authority, owning...
1 similar job: Manila
Concentrix-Manila
ServiceNow, Freshworks, Dynamics 365, Genesys, NICE, Five9, or similar platforms. Experience in Managed Services or IT Service Management environments. Experience with support reporting, dashboards, and service performance analysis. Knowledge of APIs...
Infomedia Philippines Operations LP Co. LTD.-Makati
About the role
The Senior Telecommunications/Network Engineer is a key technical leader responsible for architecting, developing, and sustaining Carenet's enterprise contact center platforms. By designing scalable Genesys Cloud CX solutions...
Certexamdb-Manila
on analysis.
Compare results to forecast and identify opportunities for improvement.
Provide daily/intraday performance reports to leadership.
Provide support and guidance to the RTA team on usage of tools (IEX, Genesys, Tableau GCXI etc.) and workforce...
Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will:
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...
accenture.com -
Concentrix Catalyst-Quezon City
Copilot Studio, Amazon Lex, OpenAI, or Azure OpenAI.
Contact center and customer experience: Genesys Cloud CX, NICE CXone, Zendesk, Bird, Salesforce Service Cloud, or Amazon Connect.
Selection principle Candidates are not expected to know every platform...
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