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Genesys Cloud Services, Inc.Manilaappcast.io
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
RSight®Manila
Transformation Consulting Manager - Genesys to join this organization.
Responsibilities
• Analyze customer requests for Contact Center and provide solution recommendations for On Premise and Cloud/Hybrid cloud solutions.
• Manage Contact Center Engagements...
GenesysManilaappcast.io
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Home Credit PhilippinesQuezon City
About The Job IT Genesys Specialist will provide L1/L2 Genesys applications support by perform monitoring and create objects in Genesys systems as per business requests. Troubleshoots, diagnoses, and resolves problems.
Understand the RCA and perform...
GenesysManilaappcast.io
Genesys is seeking an IT Services Specialist in Manila to deliver reliable IT support across APAC. You will handle complex escalations, provide hands-on and remote assistance for executives, and partner with Global IT to ensure secure, efficient...
emapta globalManila
Engineer Enterprise IT Solutions That Transform Customer Experience
Elevate your engineering career as a
Genesys Cloud Consultant
delivering enterprise contact center transformations for a technology leader trusted by global organizations. Drive...
Genesys Cloud Services, Inc.Manilaappcast.io
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
Careerdost EnterpriseTaguig
On-site - Taguig >10 Yrs Exp Bachelor Full-time
Job Description
Professional Development
Job Training
• Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations.
• We are looking for passionate...
Genesys Cloud Services, Inc.Manilaappcast.io
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
InfosysManila
passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.
Roles And Responsibilities
Design, develop, configure, and support Genesys Cloud CX solutions including IVR, ACD...
Home Credit PhilippinesTaguig
Home Credit Philippines is looking for a skilled professional to lead research and development initiatives in contact center technologies. This role focuses on integrating systems and modernizing platforms, especially within the Genesys environment...
Infomedia Philippines Operations LP Co. LTD.Makatijobstreet.com
By designing scalable Genesys Cloud CX solutions—including IVR/Architect call flows, outbound dialing, AWS S3 recording, routing logic, and telephony integrations—this role ensures our teams can deliver seamless, reliable, and high-quality healthcare...
TTEC Customer Care Management Philippines IncBacolodfoundit.com.ph
productivity, and efficiency KPIs
• Providing ad-hoc reporting support to client / operations
• Additionally, you may also need to develop and maintain center operations data solutions that utilize IEX, Qualtrics, Tableau, Genesys, GI2, SQL Server and other...
Taguigaccenture.com
Applying experience with WFM solutions like Verint, NICE, Genesys, Calabrio, Aspect
• Creating forecasting models based on client input
• Developing capacity planning models considering local labor laws and business complexities
• Proposing scheduling...
Emerson Electric (Asia) LimitedMandaluyongkalibrr.com
Knowledge in various software applications and business tools such as Oracle, CRM Fusion, Genesys, and Appleton Access....
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