Genesys Jobs
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Genesys Cloud Services, Inc.-Manila
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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Genesys-Manila
Job Description:
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data...
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Genesys Cloud Services, Inc.-Manila
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Read more
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Genesys-Muntinlupa
Job Description:
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data...
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Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
About the role
Genesys is seeking a highly organized and engaging Senior Customer Experience Analyst to support our Voice of the Customer (VoC) program. The Senior Customer Experience (CX) Analyst transforms customer feedback into experience...
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Genesys-Olongapo
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Read more
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Muntinlupa
About the role
Genesys is seeking a highly organized and engaging Senior Customer Experience Analyst to support our Voice of the Customer (VoC) program. The Senior Customer Experience (CX) Analyst transforms customer feedback into experience...
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R1 RCM PHILIPPINES, INC.-Quezon City
IT Voice Engineer - Genesys Cloud
Core Responsibilities:
Day to day support and maintenance of Genesys PureCloud Solution and Interactive Intelligence Technology
Migration and implementation of Genesys PureCloud Solution
Creation...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Muntinlupa
Genesys Cloud Services Cayman Ltd. - Philippine Branch seeks a Senior Customer Experience Analyst to support our VoC program.
You will transform feedback into improvements via investigation, root-cause analysis, and closed-loop resolution...
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R1 RCM PHILIPPINES, INC.-Pateros
R1 RCM PHILIPPINES, INC. is seeking an IT Voice specialist to provide day-to-day support and maintenance for Genesys PureCloud and related technologies. The role involves migration work, documentation creation, and basic SIP IP phone troubleshooting...
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Hammerjack Pty Ltd-Taguig
Core Responsibilities:
• Day to day support and maintenance of Genesys PureCloud Solution and Interactive Intelligence Technology
• Migration and implementation of Genesys PureCloud Solution
• Creation of Documentation and Knowledge bases...
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R1 RCM-Taguig
R1 RCM is seeking a support professional to maintain and optimize the Genesys PureCloud and Interactive Intelligence platforms in our Manila area operations. You will handle day-to-day support, incident management, and ensure service levels through...
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Intelegencia-Pasig
reports on key WFM metrics such as occupancy, shrinkage, absenteeism, and schedule adherence.
• Ensure data accuracy across workforce systems (e.g., Verint, NICE IEX, Genesys) and act as first-level SME for technical issues.
• Support WFM leadership...
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