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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Genesys Cloud Services, Inc.-Manila
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Careerdost Enterprise-Taguig
On-site - Taguig >10 Yrs Exp Bachelor Full-time
Job Description
Professional Development
Job Training
• Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations.
• We are looking for passionate...
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Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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TASQ Staffing Solutions-Taguig
to optimize voice infrastructure. Candidates should have hands-on experience with Avaya Aura components and proficiency in Genesys Cloud CX. Additionally, knowledge of SIP and VoIP protocols, along with basic scripting skills, is preferred.
Competitive...
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Genesys Cloud Services, Inc.-Manila
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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Careerdost Enterprise-Taguig
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
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Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
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Dexcom Philippines-Pateros
and Telco Carriers. Where you come in:
Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
Admin configuration of:
Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations Queues...
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Hammerjack Pty Ltd-Taguig
Core Responsibilities:
• Day to day support and maintenance of Genesys PureCloud Solution and Interactive Intelligence Technology
• Migration and implementation of Genesys PureCloud Solution
• Creation of Documentation and Knowledge bases...
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TASQ Staffing Solutions-Taguig
About the job: Business Analyst - Senior Associate Consultant (BGC Taguig) | Onsite
Qualifications/Requirements:
• Bachelor's – Computer Science, IT, Engineering or any related course
• Required prior experience with ServiceNow, Genesys...
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Xtendops-Iloilo
capacity planning, scheduling, intraday management, and reporting
Operate a centralized WFM Center of Excellence with embedded LOB support teams
Establish and enforce enterprise WFM standards and governance
Lead transition to the Genesys platform...
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TASQ Staffing Solutions-Taguig
RPA Business Analyst - Senior Associate Consultant (BGC Taguig) | Onsite
Qualifications/Requirements
• Bachelor's – Computer Science, IT, Engineering or any related course
• Required prior experience with ServiceNow, Genesys, Predictive...
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Strategic Networks, Inc.-Muntinlupa
and building high-performing HR leadership teams. · Leverages Workday, Neeyamo, and Genesys to manage HR information, payroll, workforce processes, reporting, and HR operations, while utilizing people analytics and HR metrics to support data-driven decision...
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Brillio-Roxas
Integrate Salesforce with external platforms such as Genesys and Data Cloud, ensuring seamless data flow and robust system interoperability. Drive adoption and integration of AI technologies, including OpenAI APIs, to enhance automation, insights, and agent...
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