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EXL Service Philippines, Inc.-Pasay
Platform specialist responsible for deeper diagnosis and resolution of Genesys Cloud CX incidents, routine configuration changes, and coordination with Genesys Care (OEM) for escalations. Responsibilities: Investigate and resolve L2-level incidents...
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Concentrix CVG Philippines, Inc.-Philippines
Concentrix CVG Philippines, Inc. is hiring a CCaaS Support Engineer to provide Level 1/2 support for Genesys Cloud, Amazon Connect, and other CCaaS platforms from a PH-based work-at-home setup.
The role requires hands-on experience with IVR...
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appcast.io -
Emapta-Manila
Expert Cloud Support for Smarter Enterprise Information Technology Technical challenges create opportunities to become a stronger specialist. Grow as a
Genesys Cloud Support Specialist , supporting enterprise communications that help teams serve...
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HRTX-Philippines
HRTX is seeking an experienced Genesys PureCloud Specialist to provide day-to-day support and maintain PureCloud solutions for our clients in the Philippines.
You will lead migration and implementation projects, monitor progress, and ensure timely...
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8005 Accenture Inc Company-Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects Apply understanding of industry...
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Artech Infosystems Private Limited-Muntinlupa
and development processes for future reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation...
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foundit.com.ph -
8005 Accenture Inc Company-Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance.
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects
• Apply understanding of industry...
Read more
appcast.io -
Artech Infosystems Private Limited-Quezon City
and development processes for future reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation...
Read more
foundit.com.ph -
Concentrix CVG Philippines, Inc.-Manila · Remote
Concentrix CVG Philippines, Inc. is hiring a CCaa S Support Engineer to provide Level 1/2 support for Genesys Cloud, Amazon Connect, and other CCaa S platforms from a PH-based work-at-home setup. The role requires hands-on experience with IVR...
Read more
1 similar job: Quezon City
Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will:
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...
Read more
accenture.com -
Artech Infosystems Private Limited-Manila
and knowledge sharing.
Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
Required Skill: Advanced proficiency in Genesys Contact Center Operation.
Strong understanding of software development...
Read more
Concentrix CVG Philippines, Inc.-Philippines
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
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appcast.io -
VISA-Pasay
center team requests.
• Generate and distribute attendance, check-in summary, and forecast reports from the workforce management system to production managers.
• Pull data from Genesys WFM and CC Pulse for additional report requirements and assist...
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EY-Taguig
the end-to‑end integration strategy across Unified Support Services tools including Genesys (Voice & Digital Channels), Qualtrics (Experience Measurement), ServiceNow ITSM/VA, Microsoft Copilot, Nexthink, and other Service Desk ecosystem tools, ensuring...
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appcast.io -
Truelogic-Mexico
a major telephony platform migration from Talkdesk to Genesys, Experience Cloud enhancements, and third‑party platform integrations.
Responsibilities
• Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud...
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