Genesys Jobs
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Search Results - Genesys Jobs
Genesys Cloud Services, Inc.-Manila
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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Genesys-Manila
Genesys is seeking a Specialist General Accounting to support the General Accounting tower, performing day-to-day accounting activities and assisting in month-, quarter-, and year-end closes. The role emphasizes accuracy, internal controls...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Careerdost Enterprise-Taguig
On-site - Taguig >10 Yrs Exp Bachelor Full-time
Job Description
Professional Development
Job Training
• Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations.
• We are looking for passionate...
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Genesys Cloud Services, Inc.-Manila
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Dexcom Inc.-Manila
come in:
Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
Admin configuration of:
Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations Queues, Skills, Call Routes...
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Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
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Careerdost Enterprise-Taguig
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Genesys seeks a Principal AI Solutions Architect, Customer Success, to bridge customer ambitions with successful AI transformations across the Asia-Pacific region. You will design, prototype, and operationalize AI solutions that improve customer...
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Clevr OPC-Taguig
opportunities with our career consultants—let's make progressive changes together! One of our client is looking for:
HEAD OF CALL CENTER TECHNOLOGY (GENESYS) Role Overview The Head of Call Center Technology owns the strategic direction and end-to-end management...
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R1 RCM, Inc.-Taguig
Core Responsibilities:
• Day to day support and maintenance of Genesys PureCloud Solution and Interactive Intelligence Technology
• Migration and implementation of Genesys PureCloud Solution
• Creation of Documentation and Knowledge bases...
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Dexcom Philippines-Pateros
Dexcom Philippines is seeking a Senior Telecom Engineer to configure, maintain, and support the Genesys Cloud contact center platform. You'll manage cloud telephony, routing, and dashboards, while collaborating with carriers to ensure reliable voice...
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Full Potential BPO Inc.-Manila
in workforce management tools (e.g., Verint, NICE, Genesys, Aspect, Five9, or similar)
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and collaboration skills
• Ability to work under pressure in a fast-paced...
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Newfold Digital Philippines Inc.-Cebu City
of policy (internal or regulatory) is actioned or escalated
Demonstrated Skillset
• Must have knowledge in tools usage and navigation including Pega, Genesys Cloud, WorldPay, PayPal and other payment gateways.
• Must have basic skills using MS Office...
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TTEC Customer Care Management Philippines Inc-Bacolod
productivity, and efficiency KPIs
• Providing ad-hoc reporting support to client / operations
• Additionally, you may also need to develop and maintain center operations data solutions that utilize IEX, Qualtrics, Tableau, Genesys, GI2, SQL Server and other...
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