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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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jobstreet.com -
Accenture PLC-Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance.
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects
• Apply understanding of industry...
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appcast.io -
Careerdost Enterprise-Taguig
On-site - Taguig >10 Yrs Exp Bachelor Full-time
Job Description
Professional Development
Job Training
• Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations.
• We are looking for passionate...
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Dexcom Inc.-Philippines
you come in:
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
• Admin configuration of:
• Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations
• Queues, Skills...
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appcast.io -
Acquire Intelligence-Manila
Acquire Intelligence, a leading WFM outsourcer, seeks a seasoned Workforce Manager in the Philippines to oversee multi‑vendor WFM operations and the Genesys Cloud CX setup, ensuring alignment to client targets.
You will own forecast accuracy...
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1 similar job: Quezon City
Ibex Limited-Manila
Ibex Limited is seeking a Principal Telecom Engineer to lead our Telecom and Contact Center Engineering team in delivering Genesys Cloud-based implementations, migrations, and managed services. You will guide governance, architecture, and strategic...
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appcast.io -
TASQ Staffing Solutions-Taguig
to optimize voice infrastructure. Candidates should have hands-on experience with Avaya Aura components and proficiency in Genesys Cloud CX. Additionally, knowledge of SIP and VoIP protocols, along with basic scripting skills, is preferred.
Competitive...
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Certexamdb-Manila
on analysis.
Compare results to forecast and identify opportunities for improvement.
Provide daily/intraday performance reports to leadership.
Provide support and guidance to the RTA team on usage of tools (IEX, Genesys, Tableau GCXI etc.) and workforce...
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NYGC Services INC-Taguig
Job Description
Description
We are seeking an experienced Genesys Cloud professional to join our team in Southeast Asia. The ideal candidate will have a deep understanding of Genesys Cloud solutions and will be responsible for designing...
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foundit.com.ph -
Gratitude Philippines-Manila
deadlines.
Attention to detail and data accuracy is critical.
Preferred Qualifications:
Experience with CRM or contact center platforms (e.g., Avaya, Genesys, Five9, AWS etc).
Basic understanding of Workforce Management tools.
Knowledge of scripting...
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Accenture PLC-Taguig
Accenture is seeking a SONG - ACE - Genesys Consultant (Analyst/Consultant) in Manila to design and deliver customer interaction solutions using Genesys Engage/Pure Cloud. You will work on multi-channel orchestration, IVR design, and contact center...
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appcast.io -
Concentrix-Manila
ServiceNow, Freshworks, Dynamics 365, Genesys, NICE, Five9, or similar platforms. Experience in Managed Services or IT Service Management environments. Experience with support reporting, dashboards, and service performance analysis. Knowledge of APIs...
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Ibex Limited-Quezon City
Ibex Limited is seeking a Senior Genesys Cloud Engineer to design, implement, and maintain our contact center and unified communication platform for clients worldwide. The role focuses on Genesys Cloud CX Contact Center with related UC platform...
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appcast.io -
Careerdost Enterprise-Taguig
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
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Acquire Intelligence-Quezon City
and monitoring enterprise‑wide best practice and the Client's targets, while individual vendors retain execution of their own frontline staffing and scheduling within that framework.
The WFM Manager is also the account’s Genesys Cloud CX WFM authority, owning...
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1 similar job: Manila
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