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Genesys Cloud Services, Inc.Manilaappcast.io
the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty...
TTEC DigitalQuezon City
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
Genesys Cloud Services, Inc.Manilaappcast.io
the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty...
TTEC DigitalMakati
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
Genesys Cloud Services, Inc.Manilaappcast.io
the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty...
TTEC DigitalMexico
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships...
Genesys Cloud Services, Inc.Manilaappcast.io
experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
Tata Consultancy ServicesTaguig
PHP, SQL Familiarity withHTML, JavaScript, JSP Experience withOracle or MS SQL databases Exposure to tools/platforms likeTwilio, Aspect, Genesys, WebSphere, Eclipse, Postman Understanding ofAPI integrations Key Skills: Strong problem-solving...
1 similar job: Manila
Genesys Cloud Services, Inc.Mexicoappcast.io
Genesys Cloud Services, Inc. is looking for a Sr. PS Forward Deployed Engineer to partner with strategic customers in Latin America. This role involves designing, prototyping, and operationalizing Genesys AI solutions for enhanced customer...
Security Bank CorporationManila
Genesys) and data analysis tools. Ability to use statistical methods and predictive analytics to forecast staffing needs Excellent verbal and written communication skills to present findings and recommendations effectively Willing to work on shifting...
Mandaluyongaccenture.com
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
Tata Consultancy ServicesManila
Qualifications: Minimum Qualifications: • Minimum of 5-6 years' experience in managing WFM/MIS functions Professional Skills: • High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM, Aspect eWfm, Verint i360, Teleopti, Avaya Aura, etc...
iSupport WorldwideQuezon Cityjobstreet.com
datasets and identifying trends, risks, and improvement opportunities
• Experience with workforce management tools, such as NICE, Verint, Genesys, Aspect, IEX, or Calabrio, considered an advantage
• Exposure to vendor management, system implementations...
2 similar jobs: Manila, Muntinlupa
CGI (Philippines) IncTaguigfoundit.com.ph
Skills
• Strong analytical capabilities with proficiency in Microsoft Excel (e.g., Pivot Tables, VLOOKUP).
Systems Knowledge
• Experience using Workforce Management tools (e.g., Verint, NICE IEX, Genesys) and Customer Relationship Management (CRM)...
Thumbtack PhilippinesMakatikalibrr.com
CRM, support, and people systems (e.g., Salesforce, Genesys, Workday, or equivalents) to create unified operational insights.
• Strong understanding of Service / Customer Service operations and associated KPIs, with the ability to frame analysis...
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