Genesys Jobs
1 - 15 of 128
Search Results - Genesys Jobs
Careerdost Enterprise-Taguig
On-site - Taguig >10 Yrs Exp Bachelor Full-time Job Description
Professional Development
Job Training Areas of Work :
Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations. We are looking for passionate...
Read more
Michael Page Philippines-Taguig
that improve lives worldwide. With a strong culture of innovation and customer focus, it continues to expand its impact through advanced digital health and biosensing technologies.
Job Description
• Administer, configure, and support the enterprise Genesys...
Read more
appcast.io -
TASQ Staffing Solutions-Taguig
to optimize voice infrastructure. Candidates should have hands-on experience with Avaya Aura components and proficiency in Genesys Cloud CX. Additionally, knowledge of SIP and VoIP protocols, along with basic scripting skills, is preferred.
Competitive...
Read more
Michael Page International Recruitment (Philippines) Inc-Taguig
Michael Page International Recruitment (Philippines) Inc is seeking an experienced IT professional to administer and optimize the Genesys Cloud CX environment for a global health tech leader. You will manage users, queues, routing profiles, and IVR...
Read more
appcast.io -
Artech Infosystems Private Limited-Manila
with teammates following agile practices. The role requires 2–3 years of software development experience, with at least 1 year working with Genesys Contact Center operations....
Read more
Lone Wolf Technologies, Inc.-Manila
Lone Wolf Technologies, Inc. in Manila seeks an experienced Genesys Cloud CX Administrator to own day‑to‑day platform administration for ~220 users. You will work with implementation teams and vendors to ensure smooth routing, bot flows...
Read more
appcast.io -
NYGC Services INC-Taguig
Job Description
Genesys Contact Center Operation
Roles & Responsibilities:
• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions...
Read more
foundit.com.ph -
ibex-Quezon City
for team performance, customer satisfaction, operational excellence, technical governance, project delivery, and continuous improvement across all telecom technologies with a strong focus on Genesys Cloud. The successful candidate will combine strong...
Read more
appcast.io -
NYGC Services INC-Muntinlupa
Job Description
Description
We are seeking an experienced Genesys Contact Center professional to join our team in Southeast Asia. The ideal candidate will have a strong background in managing contact center technologies and enhancing customer...
Read more
foundit.com.ph -
2 similar jobs: Manila, Quezon City
AIPI Acquire Intelligence Philippines Inc.-Pasig
coverage is maintained, particularly during peaks, outages, unplanned absence, or reduced analyst cover.
• Monitor intraday service level, queue performance, and schedule adherence in Genesys Cloud CX, and flag coverage gaps early.
• Make intraday schedule...
Read more
appcast.io -
Acquire Intelligence-Philippines
from plan, and recalculate interval staffing requirements so that coverage decisions are based on the latest demand view.
• As needed, assist the Real-Time Analysts with real-time monitoring in Genesys Cloud CX, tracking service level, queue backlogs...
Read more
CP360-Cebu City
with operations to implement action plans. The role requires 1 year of contact centre experience and familiarity with WFM tools such as eWFM, Avaya, Verint, Genesys, Cisco, IEX, plus MS Office or Google Suite....
Read more
Acquire Intelligence-Quezon City
processes, and ensure coverage targets are met across a multi‑vendor environment. Working closely with Real‑Time Analysts, Operations Managers, and vendor WFM teams, you will own schedule build and configuration in Genesys Cloud CX while supporting intraday...
Read more
Everise Philippines Ltd.-Lucena
of operation High degree of accuracy and timeliness in reporting required Proficient in MS Office Suite (Excel, Outlook) Strong quantitative and analytical skills Experience of one or more years using Genesys/Avaya telephony and Aspect/Verint WFM software...
Read more
Acquire Intelligence-Manila
processes, and ensure coverage targets are met across a multi‑vendor environment. Working closely with Real‑Time Analysts, Operations Managers, and vendor WFM teams, you will own schedule build and configuration in Genesys Cloud CX while supporting intraday...
Read more
123456789
Don’t miss out on new job vacancies!
Create a job alert for: Genesys
It's free, and you can cancel email updates at any time
123456789