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Genesys-Mexico
Agile CoachApplylocations: Virtual Office (Mexico)time type: Full timeposted on: Posted Todayjob requisition id: JR **Be the one building AI-powered experiences where they matter most.** At Genesys, we help organizations create better customer...
Genesys-Manila
Senior PS Consultant (Spanish Bilingual)Applylocations: Manila, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: JR111405**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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Genesys Cloud Services, Inc.-Manila
Analyst - Finance Operations ExcellenceApplylocations: Manila (Flexible)time type: Full timeposted on: Posted Todayjob requisition id: JR Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best...
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Job Summary
The Senior Professional Services Consultant (Bilingual) leads, delivers, and supports Genesys Cloud solutions for customers and partners, primarily in the LATAM region. The role requires deep expertise in Genesys Cloud products...
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8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
for Genesys Cloud products. Your day‑to‑day work will involve project management collaboration, implementation, troubleshooting, and continuous improvement across a variety of customer engagements.
Key Responsibilities and Activities
• Solution Deployment...
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch is hiring a Senior Professional Services Consultant (Bilingual) who will lead and support the deployment of Genesys Cloud solutions, primarily for the LATAM region.
This role...
appcast.io -
Genesys-Muntinlupa
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Genesys-Manila
Genesys is hiring a Senior Professional Services Consultant (Spanish bilingual) to lead deployment and support of Genesys Cloud solutions, focusing on LATAM customers. The role blends technical leadership with customer-facing delivery across pre...
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Genesys-Manila
in most Genesys Cloud products; provide top quality service engagement for large or strategic customers; follow PS implementation standards; assess complex project situations and recommend solutions; initiate process improvements to increase delivery...
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Genesys is seeking a Senior Analyst, Reconciliation to perform bank and balance sheet reconciliations and support month‑end close. You will analyze variances, resolve reconciling items, and coordinate with cross‑functional teams to improve accuracy...
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Hugo-Manila
in a leadership or managerial role. Strong knowledge of forecasting, scheduling, capacity planning, and real-time management. Experience with WFM tools such as Assembled, NICE, Verint, Aspect, Genesys, or similar platforms. Advanced Excel and data analytics skills...
Taguig
workforce management, quality assurance and knowledge management activities to support operational performance and service delivery goals.
• Coordinate forecasting, scheduling, capacity planning and real-time workforce management activities using Genesys...
jobstreet.com -
Mass Markets-San Fernando (I)
or Tableau for analytics and reporting. Familiarity with platforms like Zendesk, ServiceNow, and WFM systems such as Verint, NICE, or Genesys is a plus. Strong analytical thinking, communication, and leadership abilities. Must be based onsite in Pampanga...
RMS Collect Phils., Inc.-Angeles
interpersonal, organizational and leadership skills.
• Contact center platform proficiency (e.g., Genesys Cloud desktop behaviors, softphone, interaction routing basics, status/aux codes, outages vs. misconfig).
• Endpoint + OS troubleshooting: Windows...
foundit.com.ph -
TASQ Staffing Solutions-Taguig
Required prior experience with ServiceNow, Genesys, Predictive intelligence, AI/ML/Azure, Python Automation Anywhere Certification is a plus or preferred Experience with SQL or .Net or Intelligent Automation (IA) are all pluses/preferred.
Minimum 4+ years...
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