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Genesys Cloud Services, Inc.-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Genesys Cloud Services, Inc.-Manila
With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing...
appcast.io -
Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. is seeking an Order Management Analyst in Manila to manage orders and invoicing for its products. The ideal candidate will have a Bachelor's degree, at least 2 years of experience in order management, and fluency...
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Genesys-Manila
Genesys is looking for an Incident Communications Manager to oversee communications during Major Incidents in Manila. This role requires maintaining communication with stakeholders and customers, coordinating with the Incident Management team...
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. is looking for a Payment Solutions Analyst to manage customer payment-related cases in Manila, Philippines. This role involves coordinating cases, liaising between stakeholders, and enhancing the overall billing...
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EMAPTA-Manila
Keep Contact Centers Connected Through Smarter Cloud Support
The Genesys Cloud Support Specialist roles connect technical expertise with enterprise impact, helping global businesses maintain reliable customer communication environments. Build...
jobstreet.com -
2 similar jobs: Quezon City, Muntinlupa
Genesys-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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Concentrix-Makati
knowledge: Hands on experience in any one or more WFM tools like IEX/eWFM/Genesys. Capacity Planning experience Strong oral and written communication skills Highly Proficient in Microsoft Office tools....
Penbrothers-Cebu City
including Genesys, Cisco Systems, and Zoom Communications.
• Troubleshoot complex production issues and perform root cause analysis.
• Work closely with architects, engineers, and business stakeholders to deliver scalable customer solutions.
• Maintain...
9 similar jobs: Quezon City, Zamboanga, Makati, Taguig, Caloocan...
SupportNinja-Manila
Proficiency with productivity tools such as Jira, Confluence, Excel/Google Sheets, and Slack or Teams.Preferred qualifications: Familiarity with contact center platforms such as Five9, Genesys Cloud, NICE, or Amazon Connect. Exposure to implementation...
Mandaluyong
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
accenture.com -
Our Clients-Quezon City
metrics such as AHT, occupancy, shrinkage, adherence, and utilization
• Exposure to WFM tools (e.g., NICE, Verint, Genesys, Calabrio, or similar platforms)
CRM & Support Systems
• Experience with CRM/ticketing platforms such as Salesforce, Zendesk...
careers-page.com -
2 similar jobs: Muntinlupa, Manila
TDCX PH Inc-Manila
field.
• Preferable with 2 years of working experience in the related field is required for this position
• Experience with Aspect eWFM or similar applications (i.e., Blue Pumpkin/Verint, IEX/NICE, Genesys WFM).
• Previous experience with ACD reporting...
foundit.com.ph -
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