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Genesys Cloud Services, Inc.Manilaappcast.io
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
GenesysQuezon City
Job Description:
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data...
Genesys Cloud Services, Inc.Manilaappcast.io
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
GenesysMuntinlupa
Job Description:
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data...
Genesys-Manila
Genesys is seeking a Specialist General Accounting in Manila to support day-to-day accounting activities, including journal entries and month-/quarter-/year-end closes. You will analyze transactions, ensure accuracy, and comply with internal...
GenesysManila
Job Description:
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data...
Genesys Cloud Services, Inc.Manilaappcast.io
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Genesys Cloud Services Cayman Ltd. - Philippine BranchQuezon City
About the role
Genesys is seeking a highly organized and engaging Senior Customer Experience Analyst to support our Voice of the Customer (VoC) program. The Senior Customer Experience (CX) Analyst transforms customer feedback into experience...
Genesys Cloud Services, Inc.Manilaappcast.io
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
Genesys Cloud Services Cayman Ltd. - Philippine BranchManila
About the role
Genesys is seeking a highly organized and engaging Senior Customer Experience Analyst to support our Voice of the Customer (VoC) program. The Senior Customer Experience (CX) Analyst transforms customer feedback into experience...
EXL Service Philippines, Inc.Manila
Description:
Platform specialist responsible for deeper diagnosis and resolution of Genesys Cloud CX incidents, routine configuration changes, and coordination with Genesys Care (OEM) for escalations.
Responsibilities:
Investigate and resolve L2...
TTEC DigitalQuezon Cityappcast.io
Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships...
1 similar job: Muntinlupa
Dexcom Inc.Kalibo
come in:
Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
Admin configuration of:
Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations Queues, Skills, Call Routes...
IntelegenciaPasigjobstreet.com
reports on key WFM metrics such as occupancy, shrinkage, absenteeism, and schedule adherence.
• Ensure data accuracy across workforce systems (e.g., Verint, NICE IEX, Genesys) and act as first-level SME for technical issues.
• Support WFM leadership...
helloconnectManila
in managing, securing, and optimizing Customer Care technologies such as Genesys Cloud CX and Twilio, owning technical issues and changes end-to-end, providing technical leadership, leveraging AI and automation, and ensuring strong security, governance...
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