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Genesys Cloud Services, Inc.-Manila
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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Genesys-Manila
Senior Manager, Global Expense Management
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Senior Manager, Global Expense Management
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Genesys
Senior Manager, Global Expense Management
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Senior Manager...
Genesys Cloud Services, Inc.-Manila
A leading solutions provider is seeking a Senior Director of Professional Services in Manila. The role involves leading a global team focused on deploying and implementing innovative cloud and on-premise solutions. Candidates should possess extensive...
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Cobden & Carter International-Taguig
About the job Sr. Technical Consultant - Genesys
About the Role: A Genesys PureEngage Tech Consultant opportunity has become available in a BPO company in Manila.
Responsibilities
Identify, Coordinate, Document RCA for P1 and P2 issues
Update KT...
1 similar job: Makati
Genesys Cloud Services, Inc.-Manila
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
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Accenture in the Philippines-Taguig
A global consulting firm is looking for a Contact Center Transformation Consultant in Metro Manila. The role requires expertise in Genesys solutions and a minimum of 2-6 years of experience in customer service processes. You will collaborate closely...
Genesys Cloud Services, Inc.-Manila
A leading technology company in Manila is looking for a Director of Product Support to lead their customer experience initiatives. The role involves developing support strategies, managing high-performing teams, and driving operational excellence...
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HRTX-Quezon City
solutions.
• Lead the design, deployment, and optimization of Azure Virtual Desktop environments.
• Drive cost-efficiency and end-user performance improvements across the virtual desktop estate.
• Manage the strategy, implementation, and support of Genesys...
Genesys-Manila
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
appcast.io -
JMR Global | Executive Search-Manila
experience. While expertise in Genesys is highly valued, we are specifically looking for leaders with exposure to multiple CCaaS platforms such as Five9, RingCentral, NICE CXone, Sprinklr, and similar solutions. This enables objective, platform‑agnostic...
Accenture in the Philippines-Taguig
Contact Center Transformation Consultant
Be among the first 25 applicants.
SONG - ACE - Genesys – Consultant
The Strategy & Consulting Global Network SONG Practice | Genesys
Join our team of SONG consultants who solve customer facing challenges...
Standard Chartered-Quezon City
for contact centre agents
• Knowledge of product management tools and techniques, such as user story mapping, personas, MVP, and other product roadmap development. Experience with Genesys is a high plus
• Customer‑centric mindset with a passing for delivery...
Global Payments Process Centre, Inc.-Mandaluyong
querying and data preparation.
• Expertise in data visualization and dashboard development using tools like Tableau, Power BI, or similar.
• Experience working with large datasets from WFM platforms (e.g, Genesys, Talkdesk, AWS, NICE, Verint...
jobstreet.com -
Visa-Pasay
intraday interventions, maintaining accurate skilling and routing in Genesys Cloud, and providing timely reporting and insights that enable Operations Managers to make informed decisions.
Key Responsibilities
• Support Command Center Operations Managers...
smartrecruiters.com -
Optum Global Solutions-Quezon City
Verint, Aspect, Avaya CMS, Nortel, and Genesys for scheduling, monitoring, and reporting.
• Execute schedule adherence processes and escalate deviations to Operations in real time.
• Initiate proactive alerts, publish interval performance reports...
foundit.com.ph -
2 similar jobs: Manila, Muntinlupa
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