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GenesysManilaappcast.io
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
Genesys Cloud Services, Inc.Taguig
to ensure the efficiency of work allocation, focus and status.* Gain and maintain a high-level knowledge of all aspects of the Genesys Cloud platform and products.* Provide escalation support and be prepared to work directly with customers in finding...
7 similar jobs: Manila, Mandaluyong, Mexico, Quezon City, Pasig...
GenesysManilaappcast.io
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Genesys Cloud Services Cayman Ltd. - Philippine BranchManila
A leading technology company based in Metro Manila is looking for a Genesys Cloud Product Support Technical Manager to lead the global support team. In this role, you will oversee team performance, evaluate practices for efficiency, and ensure team...
Genesys Cloud Services, Inc.Manilaappcast.io
to ensure the efficiency of work allocation, focus and status.* Gain and maintain a high-level knowledge of all aspects of the Genesys Cloud platform and products.* Provide escalation support and be prepared to work directly with customers in finding...
Genesys Cloud Services, Inc.Taguig
A global technology company in the Philippines is seeking a skilled leader to manage and enhance a technical support team. The ideal candidate will have 8+ years of experience in customer-facing roles, strong ability to foster team performance, and a...
GenesysManilaappcast.io
A leading AI experience orchestration company in Manila seeks a Talent Acquisition Partner to enhance recruiting strategies. Responsibilities include partnering with hiring teams, utilizing AI sourcing tools, and managing the full recruiting...
Genesys Cloud Services, Inc.Makati
A global technology company in the Philippines is seeking a skilled leader to manage and enhance a technical support team. The ideal candidate will have 8+ years of experience in customer-facing roles, strong ability to foster team performance, and a...
Home Credit PhilippinesQuezon City
IT Genesys Specialist is responsible for the effective usage of the applications provided to business teams and end users, assisting with day-to-day operational tasks ensuring that Incidents are effectively resolved, service requests and projects...
2 similar jobs: Muntinlupa, Manila
Genesys Cloud Services, Inc.Manilaappcast.io
A global technology company in the Philippines is seeking a skilled leader to manage and enhance a technical support team. The ideal candidate will have 8+ years of experience in customer-facing roles, strong ability to foster team performance, and a...
ConcentrixMuntinlupa
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated...
1 similar job: Manila
Genesys Cloud Services, Inc.Pasig
A global technology company in the Philippines is seeking a skilled leader to manage and enhance a technical support team. The ideal candidate will have 8+ years of experience in customer-facing roles, strong ability to foster team performance, and a...
Lean Solutions GroupMakatijobstreet.com
are seeking a Genesys Support Engineer with a strong background in backend BPO operations to maintain and optimize our contact center ecosystem. This role isn't just about managing a dialer; it’s about the connectivity between Genesys and our vital internal...
JMR Global | Executive SearchManila
Lead or support RFPs, RFIs, and business proposals, working with internal teams and technology partnersQualifications: 10+ years of strong CCaaS implementation and consulting background Hands-on experience with multiple CCaaS platforms, such as:(Genesys...
2 similar jobs: Muntinlupa, Quezon City
OfficePartners 360, Inc.Davaomynimo.com
Salesforce, Zendesk)
• Call center platforms (e.g., Genesys, Avaya, NICE, Five9)
• WFM tools (e.g., Verint, Aspect, Calabrio)
• QA systems (e.g., Observe.AI, Scorebuddy, Playvox)
• Ticketing and workflow tools (e.g., Jira, Trello, Monday.com) – nice...
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