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Lone Wolf Technologies-Taguig-
We are modernizing how we serve customers across our support, sales, and finance teams. As part of that work, we are moving our contact center to Genesys Cloud CX, with Salesforce integration through CX Cloud, Zoom as our carrier, AI-assisted agent...
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Careerdost Enterprise-Taguig-
On-site - Taguig >10 Yrs Exp Bachelor Full-time Job Description
Professional Development
Job Training Areas of Work :
Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations. We are looking for passionate...
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Michael Page Philippines-Taguig-appcast.io-
that improve lives worldwide. With a strong culture of innovation and customer focus, it continues to expand its impact through advanced digital health and biosensing technologies.
Job Description
• Administer, configure, and support the enterprise Genesys...
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Dexcom Philippines-Taguig-
configuration, investigate, and support voice network platform, and troubleshoot with our partner Cloud Vendors and Telco Carriers.
Where You Come In
Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes...
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Michael Page International Recruitment (Philippines) Inc-Taguig-appcast.io-
Michael Page International Recruitment (Philippines) Inc is seeking an experienced IT professional to administer and optimize the Genesys Cloud CX environment for a global health tech leader. You will manage users, queues, routing profiles, and IVR...
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Artech Infosystems Private Limited-Manila-
and knowledge sharing.
Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
Required Skill: Advanced proficiency in Genesys Contact Center Operation.
Strong understanding of software development...
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TASQ Staffing Solutions-Taguig-
to optimize voice infrastructure. Candidates should have hands-on experience with Avaya Aura components and proficiency in Genesys Cloud CX. Additionally, knowledge of SIP and VoIP protocols, along with basic scripting skills, is preferred.
Competitive...
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Lone Wolf Technologies, Inc.-Manila-appcast.io-
Lone Wolf Technologies, Inc. in Manila seeks an experienced Genesys Cloud CX Administrator to own day‑to‑day platform administration for ~220 users. You will work with implementation teams and vendors to ensure smooth routing, bot flows...
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NYGC Services INC-Taguig-foundit.com.ph-
Job Description
Genesys Contact Center Operation
Roles & Responsibilities:
• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions...
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Artech Infosystems Private Limited-Manila-
with teammates following agile practices. The role requires 2–3 years of software development experience, with at least 1 year working with Genesys Contact Center operations....
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NYGC Services INC-Muntinlupa-foundit.com.ph-
Job Description
Description
We are seeking an experienced Genesys Contact Center professional to join our team in Southeast Asia. The ideal candidate will have a strong background in managing contact center technologies and enhancing customer...
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2 similar jobs: Manila, Quezon City
ibex-Quezon City-appcast.io-
for team performance, customer satisfaction, operational excellence, technical governance, project delivery, and continuous improvement across all telecom technologies with a strong focus on Genesys Cloud. The successful candidate will combine strong...
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Acquire Intelligence-Quezon City-
processes, and ensure coverage targets are met across a multi‑vendor environment. Working closely with Real‑Time Analysts, Operations Managers, and vendor WFM teams, you will own schedule build and configuration in Genesys Cloud CX while supporting intraday...
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2 similar jobs: Manila, Muntinlupa
AIPI Acquire Intelligence Philippines Inc.-Pasig-appcast.io-
coverage is maintained, particularly during peaks, outages, unplanned absence, or reduced analyst cover.
• Monitor intraday service level, queue performance, and schedule adherence in Genesys Cloud CX, and flag coverage gaps early.
• Make intraday schedule...
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Acquire Intelligence-Manila-
Acquire Intelligence is seeking a Scheduling Analyst in Metro Manila to translate forecasts into optimized shift schedules, manage time-off, and ensure coverage targets are met across multiple vendors. You will own schedule build in Genesys Cloud CX...
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2 similar jobs: Quezon City, Muntinlupa
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