Genesys Jobs
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Search Results - Genesys Jobs
Genesys-Manila
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Genesys Cloud Services, Inc.-Manila
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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appcast.io -
RSight®-Manila
Transformation Consulting Manager - Genesys to join this organization.
Responsibilities
• Analyze customer requests for Contact Center and provide solution recommendations for On Premise and Cloud/Hybrid cloud solutions.
• Manage Contact Center Engagements...
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Genesys-Manila
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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appcast.io -
Home Credit Philippines-Quezon City
About The Job IT Genesys Specialist will provide L1/L2 Genesys applications support by perform monitoring and create objects in Genesys systems as per business requests. Troubleshoots, diagnoses, and resolves problems.
Understand the RCA and perform...
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Genesys-Manila
Genesys is seeking an IT Services Specialist in Manila to deliver reliable IT support across APAC. You will handle complex escalations, provide hands-on and remote assistance for executives, and partner with Global IT to ensure secure, efficient...
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appcast.io -
Accenture-Taguig
Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations |
Level:
Manager |
Location:
Manila |
Years of Exp:
10 years+ for Manager, 12 years+ for Senior Managers
Explore an Exciting Career at Accenture
Are you...
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Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
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appcast.io -
EXL Service Philippines, Inc.-Philippines
Description:
Platform specialist responsible for deeper diagnosis and resolution of Genesys Cloud CX incidents, routine configuration changes, and coordination with Genesys Care (OEM) for escalations.
Responsibilities:
• Investigate and resolve...
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Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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appcast.io -
20 DexCom Philippines Inc-Manila
and Telco Carriers.
Where you come in:
Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
• Admin configuration of: Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations...
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Concentrix-Manila
Familiarity with Amazon Connect Customer Profiles and Contact Lens, or Genesys Cloud CX Exposure to MLOps practices within AWS environments
Work Setup Willing to work fulltime onsite in Alabang Willing to work dayshift schedule
Why Join Us You will be part...
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1 similar job: Quezon City
Infomedia Philippines Operations LP Co. LTD.-Makati
By designing scalable Genesys Cloud CX solutions—including IVR/Architect call flows, outbound dialing, AWS S3 recording, routing logic, and telephony integrations—this role ensures our teams can deliver seamless, reliable, and high-quality healthcare...
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jobstreet.com -
TTEC Customer Care Management Philippines Inc-Bacolod
productivity, and efficiency KPIs
• Providing ad-hoc reporting support to client / operations
• Additionally, you may also need to develop and maintain center operations data solutions that utilize IEX, Qualtrics, Tableau, Genesys, GI2, SQL Server and other...
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foundit.com.ph -
Taguig
Applying experience with WFM solutions like Verint, NICE, Genesys, Calabrio, Aspect
• Creating forecasting models based on client input
• Developing capacity planning models considering local labor laws and business complexities
• Proposing scheduling...
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accenture.com -
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