Genesys Jobs
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8005 Accenture Inc Company-Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance.
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects
• Apply understanding of industry...
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Emapta-Mandaluyong
Expert Cloud Support for Smarter Enterprise Information Technology
Technical challenges create opportunities to become a stronger specialist. Grow as a Genesys Cloud Support Specialist , supporting enterprise communications that help teams serve...
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Concentrix CVG Philippines, Inc.-Philippines
Concentrix CVG Philippines, Inc. is hiring a CCaaS Support Engineer to provide Level 1/2 support for Genesys Cloud, Amazon Connect, and other CCaaS platforms from a PH-based work-at-home setup.
The role requires hands-on experience with IVR...
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Clevr OPC-Taguig
with our career consultants—let's make progressive changes together! One of our client is looking for:
HEAD OF CALL CENTER TECHNOLOGY (GENESYS)
Role Overview
The Head of Call Center Technology owns the strategic direction and end-to-end management...
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Artech Infosystems Private Limited-Muntinlupa
and development processes for future reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation...
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foundit.com.ph -
Keoni-Mandaluyong
Kéoni Consulting recherche un ingénieur sécurité réseaux pour accompagner le déploiement des CRC Middle-Office sur la plateforme Genesys Engage. Le candidat paramètre les ressources techniques Genesys via l'IHM GAX et participe à la planification du...
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Acquire Intelligence-Manila
and monitoring enterprise‐wide best practice and the Client's targets, while individual vendors retain execution of their own frontline staffing and scheduling within that framework.
The WFM Manager is also the account's Genesys Cloud CX WFM authority, owning...
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Keoni-Mandaluyong
Le groupe Covéa recherche un expert technique GENESYS pour maintenir et faire évoluer les déploiements GENESYS, IRD/Composer, et les flux multimedias, en liaison avec les équipes opérationnelles. Vous piloterez les montées de version et assurerez...
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Acquire Intelligence-Manila
produces one enterprise-wide forecast and capacity plan in Genesys Cloud CX, splits requirements across vendors, and ensures every vendor plans to the same assumptions so that combined capacity meets client targets.
KEY RESPONSIBILITIES Forecasting...
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Keoni-Mandaluyong
Kéoni Consulting recherche un Ingénieur de production spécialisé Genesys pour déployer et paramétrer les middle offices via l'IHM GAX. Vous assurez la configuration des parcours SVI, des agents et du planning, en coordination avec l'équipe...
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Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will:
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...
Read more
accenture.com -
8388-Johnson & Johnson International (Singapore) Pte. Ltd. (ROHQ) (Branch) Legal Entity-Taguig
readiness, and operational acceptance processes across digital products including ServiceNow, Genesys, and associated technologies. The role ensures that new capabilities are delivered with the quality, business readiness, and operational stability required...
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GCM3, Inc.-Makati
to develop unit testing of code components or complete applications.
Creativity is always a plus.
Experience with some of these components in Genesys PureConnect (Interactive Intelligence) or Genesys Cloud:
Telephony concepts
Interaction routing
Queue...
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Concentrix CVG Philippines, Inc.-Philippines
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
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EY-Taguig
the end-to‑end integration strategy across Unified Support Services tools including Genesys (Voice & Digital Channels), Qualtrics (Experience Measurement), ServiceNow ITSM/VA, Microsoft Copilot, Nexthink, and other Service Desk ecosystem tools, ensuring...
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appcast.io -
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