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Lone Wolf TechnologiesTaguig
We are modernizing how we serve customers across our support, sales, and finance teams. As part of that work, we are moving our contact center to Genesys Cloud CX, with Salesforce integration through CX Cloud, Zoom as our carrier, AI-assisted agent...
Careerdost EnterpriseTaguig
On-site - Taguig >10 Yrs Exp Bachelor Full-time Job Description
Professional Development
Job Training Areas of Work :
Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations. We are looking for passionate...
Michael Page PhilippinesTaguigappcast.io
that improve lives worldwide. With a strong culture of innovation and customer focus, it continues to expand its impact through advanced digital health and biosensing technologies.
Job Description
• Administer, configure, and support the enterprise Genesys...
Artech Infosystems Private LimitedManila
and knowledge sharing.
Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
Required Skill: Advanced proficiency in Genesys Contact Center Operation.
Strong understanding of software development...
Michael Page International Recruitment (Philippines) IncTaguigappcast.io
Michael Page International Recruitment (Philippines) Inc is seeking an experienced IT professional to administer and optimize the Genesys Cloud CX environment for a global health tech leader. You will manage users, queues, routing profiles, and IVR...
Dexcom PhilippinesTaguig
configuration, investigate, and support voice network platform, and troubleshoot with our partner Cloud Vendors and Telco Carriers.
Where You Come In
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform...
Careerdost EnterpriseTaguig
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
TASQ Staffing SolutionsTaguig
to optimize voice infrastructure. Candidates should have hands-on experience with Avaya Aura components and proficiency in Genesys Cloud CX. Additionally, knowledge of SIP and VoIP protocols, along with basic scripting skills, is preferred.
Competitive...
NYGC Services INCTaguigfoundit.com.ph
Job Description
Genesys Contact Center Operation
Roles & Responsibilities:
• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions...
Artech Infosystems Private LimitedManila
with teammates following agile practices. The role requires 2–3 years of software development experience, with at least 1 year working with Genesys Contact Center operations....
NYGC Services INCMuntinlupafoundit.com.ph
Job Description
Description
We are seeking an experienced Genesys Contact Center professional to join our team in Southeast Asia. The ideal candidate will have a strong background in managing contact center technologies and enhancing customer...
2 similar jobs: Manila, Quezon City
ibexQuezon Cityappcast.io
for team performance, customer satisfaction, operational excellence, technical governance, project delivery, and continuous improvement across all telecom technologies with a strong focus on Genesys Cloud. The successful candidate will combine strong...
Acquire IntelligenceQuezon City
processes, and ensure coverage targets are met across a multi‑vendor environment. Working closely with Real‑Time Analysts, Operations Managers, and vendor WFM teams, you will own schedule build and configuration in Genesys Cloud CX while supporting intraday...
2 similar jobs: Manila, Muntinlupa
AIPI Acquire Intelligence Philippines Inc.Pasigappcast.io
interval staffing requirements so that coverage decisions are based on the latest demand view. As needed, assist the Real-Time Analysts with real-time monitoring in Genesys Cloud CX, tracking service level, queue backlogs, arrival patterns, agent states...
ConcentrixPhilippinesappcast.io
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
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