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Lone Wolf Technologies-Taguig
We are modernizing how we serve customers across our support, sales, and finance teams. As part of that work, we are moving our contact center to Genesys Cloud CX, with Salesforce integration through CX Cloud, Zoom as our carrier, AI-assisted agent...
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Michael Page Philippines-Taguig
that improve lives worldwide. With a strong culture of innovation and customer focus, it continues to expand its impact through advanced digital health and biosensing technologies.
Job Description
• Administer, configure, and support the enterprise Genesys...
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Dexcom Philippines-Taguig
configuration, investigate, and support voice network platform, and troubleshoot with our partner Cloud Vendors and Telco Carriers.
Where You Come In
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform...
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Accenture PLC-Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance.
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects
• Apply understanding of industry...
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Comrise-Taguig
Project Manager & Business Process Analyst (IVR, NICE, and Genesys)
Responsibilities
• Lead and coordinate projects involving IVR enhancements, AI agent conversation flows, self-service website updates, and service center process improvements...
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Dexcom Inc.-Philippines
you come in:
• Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
• Admin configuration of:
• Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations
• Queues, Skills...
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Careerdost Enterprise-Taguig
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
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Michael Page International Recruitment (Philippines) Inc-Taguig
Michael Page International Recruitment (Philippines) Inc is seeking an experienced IT professional to administer and optimize the Genesys Cloud CX environment for a global health tech leader. You will manage users, queues, routing profiles, and IVR...
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Artech Infosystems Private Limited-Manila
with teammates following agile practices. The role requires 2–3 years of software development experience, with at least 1 year working with Genesys Contact Center operations....
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Keoni-Mexico
Kéoni Consulting recherche un Ingénieur de production spécialisé Genesys pour déployer et paramétrer les middle offices via l'IHM GAX. Vous assurez la configuration des parcours SVI, des agents et du planning, en coordination avec l'équipe...
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Accenture PLC-Taguig
Accenture is seeking a SONG - ACE - Genesys Consultant (Analyst/Consultant) in Manila to design and deliver customer interaction solutions using Genesys Engage/Pure Cloud. You will work on multi-channel orchestration, IVR design, and contact center...
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Dexcom Philippines-Taguig
Dexcom Corporation in the Philippines is seeking a Senior Telecom Engineer to configure, maintain, and support the enterprise Contact Center environment. The role centers on administering Genesys Cloud, cloud telephony, and voice networks, working...
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NYGC Services INC-Muntinlupa
Job Description
Description
We are seeking an experienced Genesys Contact Center professional to join our team in Southeast Asia. The ideal candidate will have a strong background in managing contact center technologies and enhancing customer...
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foundit.com.ph -
2 similar jobs: Manila, Quezon City
Concentrix-Manila
of this journey towards greater opportunities and brighter futures We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms.
The ideal candidate will have...
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CP360-Cebu City
with operations to implement action plans. The role requires 1 year of contact centre experience and familiarity with WFM tools such as eWFM, Avaya, Verint, Genesys, Cisco, IEX, plus MS Office or Google Suite....
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