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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Genesys Cloud Services, Inc.-San Jose del Monte
Genesys Cloud Services, Inc. is looking for a Sr. PS Forward Deployed Engineer to partner with strategic customers in Latin America. This role involves designing, prototyping, and operationalizing Genesys AI solutions for enhanced customer...
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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Read more
appcast.io -
Genesys Cloud Services, Inc.-Tarlac
Genesys Cloud Services, Inc. is looking for a Sr. PS Forward Deployed Engineer to partner with strategic customers in Latin America. This role involves designing, prototyping, and operationalizing Genesys AI solutions for enhanced customer...
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Genesys-Manila
the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty...
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Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. is seeking an Incident Communications Manager in Manila. This role involves taking ownership of major incident communications and managing customer and internal stakeholder communications 24/7. The ideal candidate...
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Genesys-Manila
Genesys is seeking a Revenue Analyst based in Manila, Philippines. The role involves ensuring accurate revenue recognition and accounting data reporting as part of the monthly close process. Key tasks include reviewing revenue data, overseeing...
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TTEC Digital-Mandaluyong
A leading technology company is seeking a professional to design, implement, and maintain Genesys Engage solutions. The role requires a minimum of 4 years of experience with the Genesys platform, strong analytical abilities, and excellent...
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Genesys-Manila
Genesys is looking for a Project Manager in Manila with a passion for driving customer success initiatives. This role involves managing multiple projects within the Customer Success team, delivering best experiences and integrating AI to enhance...
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AmityPoint Talent Management Services-Taguig
AmityPoint Talent Management Services is seeking a dedicated Telecommunication Administrator to support the Genesys Cloud CX platform in Taguig. This full-time role involves troubleshooting telephony issues, managing user accounts, and ensuring...
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Tata Consultancy Services-Taguig
with relevant external bodies as appropriate
Position Qualifications: Minimum Qualifications:
• Minimum of 5-6 years’ experience in managing WFM/MIS functions
Professional Skills:
• High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM...
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1 similar job: Philippines
Mandaluyong
with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.
Summary: CL9 – Senior Support Engineer / Technical Lead (Genesys Cloud L2/L2.5)
Role Focus: Advanced troubleshooting and operational...
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accenture.com -
Optum-Muntinlupa
Need to have hands on experience of WFM & ACD tools like IEX, Verint, Aspect, Avaya CMS, Nortel, Genesys etc.
• Executing schedule adherence for the processes & escalating deviation to Operations on real time basis
• Initiating proactive alerts related...
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2 similar jobs: Quezon City, Manila
CGI-Taguig
analysis
• Familiarity with workforce management platforms such as Verint, NICE IEX, Genesys, or similar tools
• Exposure to reporting and visualization platforms like Power BI or Tableau is an advantage
• Background in transfer agency, mutual funds...
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jobstreet.com -
Tata Consultancy Services-Manila
Qualifications: Minimum Qualifications: • Minimum of 5-6 years' experience in managing WFM/MIS functions Professional Skills: • High Level of Skill in working on at least one WFM tool (Genesys, Nice WFM, Aspect eWfm, Verint i360, Teleopti, Avaya Aura, etc...
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