Genesys Jobs
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Careerdost Enterprise-Taguig
On-site - Taguig >10 Yrs Exp Bachelor Full-time
Job Description
Professional Development
Job Training
• Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations.
• We are looking for passionate...
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Concentrix CVG Philippines, Inc.-Philippines
Concentrix CVG Philippines, Inc. is hiring a CCaaS Support Engineer to provide Level 1/2 support for Genesys Cloud, Amazon Connect, and other CCaaS platforms from a PH-based work-at-home setup.
The role requires hands-on experience with IVR...
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appcast.io -
Careerdost Enterprise-Taguig
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
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NYGC Services INC-Taguig
Job Description
Description
We are seeking an experienced Genesys Cloud professional to join our team in Southeast Asia. The ideal candidate will have a deep understanding of Genesys Cloud solutions and will be responsible for designing...
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foundit.com.ph -
TASQ Staffing Solutions-Taguig
to optimize voice infrastructure. Candidates should have hands-on experience with Avaya Aura components and proficiency in Genesys Cloud CX. Additionally, knowledge of SIP and VoIP protocols, along with basic scripting skills, is preferred.
Competitive...
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ibex-Quezon City
for team performance, customer satisfaction, operational excellence, technical governance, project delivery, and continuous improvement across all telecom technologies with a strong focus on Genesys Cloud. The successful candidate will combine strong...
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Concentrix-Mexico
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
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6 similar jobs: Quezon City, Pasig, Mandaluyong, Cebu, Manila...
Reuters-Manila
defensible source of truth across CS&S data sources, including Salesforce, Genesys, LiveHelp, Aspect, and Snowflake.* Produce contact driver, handle time, quality, customer experience, and workforce analytics, and turn them into written recommendations...
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Concentrix-Manila
ServiceNow, Freshworks, Dynamics 365, Genesys, NICE, Five9, or similar platforms. Experience in Managed Services or IT Service Management environments. Experience with support reporting, dashboards, and service performance analysis. Knowledge of APIs...
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Concentrix-Philippines
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
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Maxicare Healthcare Corporation-Manila
extracting data from contact center platforms (e.g., Genesys, NICE, or Salesforce).
Analytical Thinking: Ability to synthesize large amounts of data into clear, concise, and visually appealing summaries.
Communication: Strong verbal and written...
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Taguig
as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will:
• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...
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accenture.com -
Jardine Service Centre-Mandaluyong
and accelerates professional quality standards. Familiarity with modern Central Reservation Systems (CRS), Property Management Systems (PMS), and standard contact center telephony/recording infrastructure.
Familiarity with Genesys is a bonus. We will ensure...
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RingCentral-Manila
CXone, Genesys, Five9, Zoom) within your domain
• How You Work Communication: Communication is top notch - you speak professionally, cordially, and personable
• Ownership: Ownership - you own your communication as well as the tasks, don’t let balls drop...
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Artech Infosystems Private Limited-Manila
and development processes for future reference and knowledge sharing.
• Mentor junior team members and assist in their professional development.
Professional & Technical Skills:
• Required Skill: Advanced proficiency in Genesys Contact Center Operation...
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foundit.com.ph -
2 similar jobs: Muntinlupa, Quezon City
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