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Genesys-Manila-appcast.io-
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-
A leading technology company based in Metro Manila is looking for a Genesys Cloud Product Support Technical Manager to lead the global support team. In this role, you will oversee team performance, evaluate practices for efficiency, and ensure team...
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Genesys-Manila-appcast.io-
A leading AI experience orchestration company in Manila seeks a Talent Acquisition Partner to enhance recruiting strategies. Responsibilities include partnering with hiring teams, utilizing AI sourcing tools, and managing the full recruiting...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-
A leading technology company in the Philippines is looking for a Senior Marketing Finance Analyst to enhance financial planning and budgeting processes. The position requires strong analytical skills and experience in financial analysis....
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Genesys-Manila-appcast.io-
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-
Job Title Senior Marketing Finance AnalystSummary Senior Marketing Finance Analyst is responsible for supporting financial planning, budgeting, and operational process improvements with the Demand Generation organization. This role ensures effective...
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Genesys-Manila-appcast.io-
and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality delivery of services across complex multi-site customer environments.
The Senior Director will drive...
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Home Credit Philippines-Taguig-
IT Genesys Specialist is responsible for the effective usage of the applications provided to business teams and end users, assisting with day-to-day operational tasks ensuring that Incidents are effectively resolved, service requests and projects...
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Genesys-Manila-appcast.io-
to ensure the efficiency of work allocation, focus and status.* Gain and maintain a high-level knowledge of all aspects of the Genesys Cloud platform and products.* Provide escalation support and be prepared to work directly with customers in finding...
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Concentrix-Quezon City-
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated...
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TTEC-Manila-
is a leading global systems integrator focused on customer experience (CX) technology and transformation. We partner with clients to design, build, and optimize contact center solutions using platforms such as Genesys Cloud CX, combining deep technical...
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Intelegencia-Tarlac-
WFM metrics such as occupancy, shrinkage, absenteeism, and schedule adherence.
• Ensure data accuracy across workforce systems (e.g., Verint, NICE IEX, Genesys) and act as first-level SME for technical issues.
• Support WFM leadership in planning...
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Concentrix-Quezon City-
Overview The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients.This role ensures that business requirements are translated...
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Cardinal Health-Santa Ana-jobstreet.com-
upgrades, patches, and version upgrades, ensuring minimal disruption to 24/7 contact center operations and back-office task flow.
• Design, build, and support the critical interfaces between the Verint system and various source systems: Genesys, SAP etc...
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Cobden & Carter International-Taguig-
About the job Sr. Technical Consultant - Genesys About the Role:A Genesys PureEngage Tech Consultant opportunity has become available in a BPO company in Manila.ResponsibilitiesIdentify, Coordinate, Document RCA for P1 and P2 issuesUpdate KT for any...
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