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Genesys Cloud Services, Inc.-Manila
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Genesys-Olongapo
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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Genesys-Manila
Genesys is seeking a Specialist General Accounting to support the General Accounting tower, performing day-to-day accounting activities and assisting in month-, quarter-, and year-end closes. The role emphasizes accuracy, internal controls...
Genesys Cloud Services, Inc.-Manila
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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Genesys-San Jose del Monte
Genesys in Mexico is seeking a Senior Business Analyst focused on enterprise integrations to own production support for Salesforce Sales Cloud, Service Cloud and Revenue Cloud, ensuring stable operations and trusted data across global teams.
You...
Genesys Cloud Services, Inc.-Manila
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
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Clevr OPC-Taguig
with our career consultants—let's make progressive changes together! One of our client is looking for:
HEAD OF CALL CENTER TECHNOLOGY (GENESYS)
Role Overview
The Head of Call Center Technology owns the strategic direction and end-to-end management...
TTEC Digital-Quezon City
Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships...
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Xtendops-Iloilo
The role covers forecasting, capacity planning, scheduling, intraday management, and real-time reporting, with leadership of a centralized WFM Center of Excellence and a major transition to the Genesys platform.
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Dexcom Inc.-Manila
come in:
Deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. This includes:
Admin configuration of:
Users, Roles, Permissions, Divisions, WebRTC phones, Sites, and Locations Queues, Skills, Call Routes...
R1 RCM-Quezon City
IT Voice Engineer - Genesys Cloud
Core Responsibilities:
• Day to day support and maintenance of Genesys PureCloud Solution and Interactive Intelligence Technology
• Migration and implementation of Genesys PureCloud Solution
• Creation...
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Dexcom Philippines-Pateros
Dexcom Philippines is seeking a Senior Telecom Engineer to configure, maintain, and support the Genesys Cloud contact center platform. You'll manage cloud telephony, routing, and dashboards, while collaborating with carriers to ensure reliable voice...
Black Box-Muntinlupa
and service management practices.
• Excellent English communication skills with confidence engaging customers, vendors, technical teams and senior stakeholders.
• Relevant Avaya, ITIL, networking, Microsoft, VMware or Genesys certifications preferred...
2 similar jobs: Manila, Quezon City
Tata Consultancy Services-Taguig
and voice-based patient interactions using Genesys .
• Receive inbound calls and conduct outbound follow-up calls as required.
• Perform patient identity verification in accordance with organizational policies.
• Utilize approved scripts and communication...
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