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Genesys-Quezon City-
Overview
Talent Acquisition Partner – Philippines at Genesys. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Genesys Cloud is the AI-powered...
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1 similar job: Muntinlupa
Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-
A leading technology company in the Philippines seeks a Director of Product Support to lead global technical support initiatives. This role requires over 10 years of leadership experience in SaaS customer support, focusing on AI-driven solutions and...
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Genesys-Manila-
Overview
Talent Acquisition Partner – Philippines at Genesys. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Genesys Cloud is the AI-powered...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
A global leader in customer experience technology is seeking a Customer Success Manager in Manila, Philippines. In this role, you will enhance customer experiences using digital tools and data insights to drive engagement, retention, and growth.
You...
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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila-jobstreet.com-
of end user issues. Your main objective is to ensure proper operation of the Genesys Cloud org in order for Customers to accomplish business tasks. This includes actively resolving customer requests within established SLTs. Problem resolution may involve...
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2 similar jobs: Muntinlupa, Quezon City
Genesys-Manila-appcast.io-
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
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Standard Chartered-Quezon City-
for contact centre agents
• Knowledge of product management tools and techniques, such as user story mapping, personas, MVP, and other product roadmap development. Experience with Genesys is a high plus
• Customer‑centric mindset with a passing for delivery...
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Genesys-Manila-appcast.io-
A leading technology company is searching for a Customer Success Manager to support their digital-first initiative. This role involves orchestrating customer experiences with a focus on adoption, retention, and growth using Genesys Cloud.
Candidates...
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TASQ Staffing Solutions-Cebu City-
Graduate
Work Experience:
• At least 2 years as a Realtime Analyst (RTA)
• Preferred: Knowledge of tools such as IEX/Verint or Genesys
• Experience managing real-time adherence and scheduling tools
• Proficient in Excel for data management and analysis...
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Genesys-Manila-appcast.io-
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
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TASQ Staffing Solutions-Cebu City-
Preferred: tools knowledge like IEX/Verint, or Genesys
• Handles real time adherance/scheduler tools
• Primary database: Excel (must know how to use)
Responsibilities:
• Real-Time Monitoring: Continuously track call/chat volumes, agent availability...
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Greater Giving, Inc.-Quezon City-appcast.io-
Expertise in data visualization and dashboard development using tools like Tableau, Power BI, or similar.
• Experience working with large datasets from WFM platforms (e.g, Genesys, Talkdesk, AWS, NICE, Verint) and operational systems.
• Soft Skills...
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TASQ Staffing Solutions-Meycauayan-
preferably with contact center-related operational and/or technical experience)
Prior experience working with or selling to Contact Centre/CCaaS solutions (Genesys, Avaya, Five9, NICE, Amazon Connect, etc.)
Experience in the Conversational AI space
Must have...
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1 similar job: Puerto Princesa
TTEC Digital-Puerto Princesa-
and support responsibilities.
Availability to work US daytime hours.
Certifications We Would Like To See
Google Cloud Professional certifications (Cloud Architect, Data Engineer).
CCAS vendor certifications (Genesys, Five9, NICE).
Familiarity with AI‐driven...
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Probe CX-Makati-
to work onsite at Wilcon IT Hub, Makati City
Nice to Have (Not Required)
Exposure to Power BI, Genesys, or Amazon Connect
Manila, National Capital Region, Philippines — 2 days ago
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