Genesys Jobs
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Taguig-
We are modernizing how we serve customers across our support, sales, and finance teams. As part of that work, we are moving our contact center to Genesys Cloud CX, with Salesforce integration through CX Cloud, Zoom as our carrier, AI-assisted agent...
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Careerdost Enterprise-Taguig-
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
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Emapta-Cebu City-
Expert Cloud Support for Smarter Enterprise Information Technology
Technical challenges create opportunities to become a stronger specialist. Grow as a Genesys Cloud Support Specialist , supporting enterprise communications that help teams serve...
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5 similar jobs: Makati, Quezon City, Manila, Taguig, Pasig
Acquire Intelligence-Manila-
Acquire Intelligence, a leading WFM outsourcer, seeks a seasoned Workforce Manager in the Philippines to oversee multi‐vendor WFM operations and the Genesys Cloud CX setup, ensuring alignment to client targets. You will own forecast accuracy...
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Emapta-Muntinlupa-
Emapta Philippines is hiring a Genesys Cloud Support Specialist to join a top enterprise IT advisory team. You will provide Level 1–2 support for Genesys Cloud CX and help design, test, and optimize contact center workflows in a remote setting...
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Dexcom Philippines-Taguig-appcast.io-
Dexcom Corporation in the Philippines is seeking a Senior Telecom Engineer to configure, maintain, and support the enterprise Contact Center environment. The role centers on administering Genesys Cloud, cloud telephony, and voice networks, working...
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Emapta-Cebu City-
Emapta Philippines is hiring a Genesys Cloud Support Specialist to join a top enterprise IT advisory team. You will provide Level 1–2 support for Genesys Cloud CX and help design, test, and optimize contact center workflows in a remote setting...
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4 similar jobs: Quezon City, Makati, Pasig, Taguig
NYGC Services INC-Taguig-foundit.com.ph-
Job Description
Description
We are seeking an experienced Genesys Cloud professional to join our team in Southeast Asia. The ideal candidate will have a deep understanding of Genesys Cloud solutions and will be responsible for designing...
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Infomedia Philippines Operations LP Co. LTD.-Makati-
Carenet seeks a Senior Telecommunications/Network Engineer to lead design, deployment, and ongoing optimization of enterprise contact center platforms. You will architect Genesys Cloud CX solutions, manage SIP trunks, and coordinate cloud telephony...
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ibex-Quezon City-appcast.io-
for team performance, customer satisfaction, operational excellence, technical governance, project delivery, and continuous improvement across all telecom technologies with a strong focus on Genesys Cloud. The successful candidate will combine strong...
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Home Credit Philippines-Quezon City-
both on-premises and cloud environments.
Drive platform modernization initiatives and migration efforts, with a focus on the Genesys platform (cloud and on-premises).
Evaluate, design, and execute proofs of concept (POCs), pilots, and solution...
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Concentrix-Philippines-appcast.io-
of this journey towards greater opportunities and brighter futures
We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have...
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Hireframe-Manila · Remote-
S platforms such as Zoom, Five9, Genesys, Dialpad, or similar systems
Manage technical setup including number porting, routing configuration, system provisioning, and UAT testing
Support integration and configuration of APIs and connected systems...
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Xerox Corporation-Cebu City-appcast.io-
level commitments, and improve the overall customer experience.
What You Will Do:
• Monitor Genesys, ServiceNow, and dispatcher workspaces for pending service calls, stacked assignments, scheduling gaps, technician activity, and potential SLA risks...
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Jardine Service Centre-Mandaluyong-
e.g., Genesys). Exceptional capability to build strong relationships, navigate multi-brand organizational dynamics, and communicate operational updates clearly across executive and project levels.
Strong team-building capability with the ability...
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