Genesys Jobs
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Genesys-Manila-
Department: Finance Shared Services – Record to Insight (General Accounting) Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help...
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Genesys-Manila-
Genesys Philippines is seeking a Specialist General Accounting to support the General Accounting tower, handling journal entries, account analyses and month-end close while ensuring accuracy and policy compliance. You will partner with Accounts...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys Cloud Services, Inc. seeks an IT Services Specialist to deliver L2/L3 support across APAC, handling escalations, hardware, software, and endpoint technologies. You will partner with Global IT and other functions to resolve high-impact issues...
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Genesys-Tarlac-
Genesys in Mexico is seeking a Senior Business Analyst focused on enterprise integrations to own production support for Salesforce Sales Cloud, Service Cloud and Revenue Cloud, ensuring stable operations and trusted data across global teams.
You...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Technical Manager, Product SupportApplylocations: Manila (Flexible)time type: Full timeposted on: Posted 8 Days Agojob requisition id: JR111416**Be the one building AI-powered experiences where they matter most.** At Genesys, we help...
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Careerdost Enterprise-Taguig-
On-site - Taguig >10 Yrs Exp Bachelor Full-time
Job Description
Professional Development
Job Training
• Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations.
• We are looking for passionate...
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Genesys Cloud Services, Inc.-Manila-appcast.io-
Genesys Cloud Services, Inc. in Manila is seeking a Technical Manager for Product Support to lead a global team delivering AI-powered customer support solutions.
You will oversee staffing, training, KPI programs, escalation handling...
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Careerdost Enterprise-Taguig-
A leading consulting firm seeks an experienced professional in Customer Service Operations to analyze and implement solutions using Genesys technology. This on-site role in Taguig demands a minimum of 9 years in field experience, particularly...
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Hammerjack Pty Ltd-Taguig-appcast.io-
Core Responsibilities:
• Day to day support and maintenance of Genesys PureCloud Solution and Interactive Intelligence Technology
• Migration and implementation of Genesys PureCloud Solution
• Creation of Documentation and Knowledge bases...
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TASQ Staffing Solutions-Taguig-
to optimize voice infrastructure. Candidates should have hands-on experience with Avaya Aura components and proficiency in Genesys Cloud CX. Additionally, knowledge of SIP and VoIP protocols, along with basic scripting skills, is preferred.
Competitive...
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EXL Service Philippines, Inc.-Manila-
Description:
Platform specialist responsible for deeper diagnosis and resolution of Genesys Cloud CX incidents, routine configuration changes, and coordination with Genesys Care (OEM) for escalations.
Responsibilities:
Investigate and resolve L2...
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Infosys BPM-Manila-jobstreet.com-
IEX, Genesys, SAP and oracle.
• Experience in managing teams
• Able to coach, mentor, motivate and interact with people
• Excellent verbal and written communications
• Strong decision making and analytical ability...
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2 similar jobs: Quezon City, Muntinlupa
TTEC Digital-Manila-
Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships...
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Newfold Digital Philippines Inc.-Cebu City-mynimo.com-
of policy (internal or regulatory) is actioned or escalated
Demonstrated Skillset
• Must have knowledge in tools usage and navigation including Pega, Genesys Cloud, WorldPay, PayPal and other payment gateways.
• Must have basic skills using MS Office...
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