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Genesys-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
appcast.io -
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Reasonable Accommodations If you require a reasonable accommodation to complete any part of the application process, please contact reasonable.accommodations@genesys.com. We will respond within 24–48 hours. Equal Employment Opportunity Statement Genesys...
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
revenue close process.
Key Responsibilities
• Part of a team that ensures all revenue is accounted for in accordance with Genesys policies and accounting guidelines, including ASC 606
• Reviewing the completeness and accuracy of data in the revenue...
appcast.io -
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch is seeking a Reconciliation Manager for their Manila office. The successful candidate will lead the Reconciliation Tower within Finance Shared Services, ensuring accuracy...
Genesys-Manila
Genesys is seeking a Revenue Analyst based in Manila, Philippines. The role involves ensuring accurate revenue recognition and accounting data reporting as part of the monthly close process. Key tasks include reviewing revenue data, overseeing...
appcast.io -
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch is looking for a Finance Customer Relations Analyst in Manila. The role focuses on managing customer payment inquiries, disputes, and escalations while ensuring accurate...
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
8460 Philippines - Genesys Cloud Services Cayman Ltd. - Philippine Branch is seeking a Revenue Analyst in Manila. The role focuses on revenue recognition and ensuring accurate accounting data reporting, with key responsibilities including data...
appcast.io -
RSight®-Manila
Transformation Consulting Manager - Genesys to join this organization.
Responsibilities
• Analyze customer requests for Contact Center and provide solution recommendations for On Premise and Cloud/Hybrid cloud solutions.
• Manage Contact Center Engagements...
Genesys Cloud Services, Inc.-Manila
and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...
appcast.io -
Concentrix-Quezon City
Overview
The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated...
Accenture-Taguig
Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations | Level: Manager | Location: Manila | Years of Exp: 10 years+ for Manager, 12 years+ for Senior Managers Explore an Exciting Career at Accenture Are you an outcome...
Tata Consultancy Services-Tarlac
and its deliverables
• Knowledge of WFM tool like, Genesys, Aspect, IEX.
• Performing schedule maintenance and management in workforce management System
• Working knowledge of the operation SLAs, GOS, Productivity, Utilization & other KPIs
• Performing...
Accenture-Manila
certified practitioners, and Accenture will support you in growing your own tech stack and certifications. Summary: CL8 - Platform Lead / Operations Architect (Genesys Cloud L2.5/L3 Oversight) Role Focus: Platform stability, governance, and continuous...
RMS Collect Phils., Inc.-Angeles
interpersonal, organizational and leadership skills.
• Contact center platform proficiency (e.g., Genesys Cloud desktop behaviors, softphone, interaction routing basics, status/aux codes, outages vs. misconfig).
• Endpoint + OS troubleshooting: Windows...
foundit.com.ph -
NTT Business Process Outsourcing-Quezon City
stakeholders of technical issues or external factors affecting delivery.
Tools & Systems Experience with: Verint, NICE, Genesys, IEX, Calabrio, Aspect,
ServiceNow, MS Teams, Excel, Power BI. Required Qualifications » 1-3 years of RTA/WFM
experience in a BPO...
jobstreet.com -
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