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ePerformax-Pasay
Responsibilities:
• Analyze performance by conducting individual coaching sessions on a bi-weekly basis or more frequently, as needed, using ePerformax’s COACHing Model.
• Facilitate the career development of TLs by conducting individual career...
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ePerformax-Pasay
Responsibilities:
• Evaluate a required number of interactions (phone, chat, and/or e-mail) per week for all agents
• Accurately evaluate teammate behaviors using the company’s C.O.R.E. practice to successfully identify impacting strengths and...
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ePerformax-Cebu City
Looking to grow your leadership career beyond just hitting numbers?
This is a great opportunity for leaders who want to develop their people‑management and account‑building skills.
What makes this role different:
• Opportunity to lead and grow a...
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ePerformax-Cebu City
Responsibilities:
• Effectively facilitate program-specific trainings and orientations in order to successfully transfer knowledge, skills and behaviors to incoming trainees and employees
• Identify training gaps necessary for the improvement of...
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ePerformax-Cebu City
What makes this SME/Team Lead role different:
• Coaching and performance improvement are handled by dedicated Coaches
• Focus on real‑time support, execution, and operational coordination
• More balanced workload compared to traditional BPO TL...
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ePerformax-Pasay
Responsibilities:
• Prepare and consolidate financial reports to be used by PEZA as basis for decision making in the company’s distribution margin, financial statements schedules, bank reconciliation, financial highlights and recruitment cost...
jobstreet.com -
ePerformax-Cebu City
What makes this role unique:
• Pioneer account exposure with end‑to‑end QA involvement (audits, coaching, and calibration)
• Opportunity to influence agent development and process improvement
• Supportive leadership and structured learning
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ePerformax-Pasay
Responsibilities:
• Manage intraday staffing needs in order to meet client requirements based on prescribed intervals
• Monitor real-time teammates’ call/email/chat status in order to maintain efficiency in serving customers
• Regularly update...
jobstreet.com -
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