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ePerformaxCebu Cityjobstreet.com
Responsibilities:
• Effectively facilitate program-specific trainings and orientations in order to successfully transfer knowledge, skills and behaviors to incoming trainees and employees
• Identify training gaps necessary for the improvement of...
Roxasphiljobnet.gov.ph
Job Description
Posted on 10 August 2026
Why Join Us
WE’LL SET YOU UP FOR SUCCESS
ePerformax has been a leader in the Philippines’ BPO industry since 2002. One thing that sets us apart is our Global Customer Experience & Management Academy...
ePerformaxPasayjobstreet.com
Responsibilities:
• Manage intraday staffing needs in order to meet client requirements based on prescribed intervals
• Monitor real-time teammates’ call/email/chat status in order to maintain efficiency in serving customers
• Regularly update...
ePerformaxCebu Cityjobstreet.com
Looking to grow your leadership career beyond just hitting numbers?
This is a great opportunity for leaders who want to develop their people‑management and account‑building skills.
What makes this role different:
• Opportunity to lead and grow a...
ePerformaxCebu Cityjobstreet.com
What makes this role unique:
• Pioneer account exposure with end‑to‑end QA involvement (audits, coaching, and calibration)
• Opportunity to influence agent development and process improvement
• Supportive leadership and structured learning
ePerformaxCebu Cityjobstreet.com
What makes this SME/Team Lead role different:
• Coaching and performance improvement are handled by dedicated Coaches
• Focus on real‑time support, execution, and operational coordination
• More balanced workload compared to traditional BPO TL...
ePerformaxPasayjobstreet.com
Responsibilities:
• Evaluate a required number of interactions (phone, chat, and/or e-mail) per week for all agents
• Accurately evaluate teammate behaviors using the company’s C.O.R.E. practice to successfully identify impacting strengths and...
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