Customer Experience Jobs in Cebu City
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Search Results - Customer Experience Jobs in Cebu City
dover business services-Cebu City
POSITION TITLE: Graphic Specialist, Customer Experience
REPORTING TO: Senior Manager, Customer Experience
LOCATION: Cebu, Philippines
Summary Description
This role focuses on creating engaging visual content, fluid animations, and edited video...
Alorica-Cebu City
Alorica in Cebu City seeks a senior CSAT Lead to drive best-in-class customer satisfaction. You will lead a team of CSAT leads, analyze CSAT data, and collaborate with site leadership to implement continuous improvement strategies.
The role...
Our Clients-Cebu City
Our Clients is seeking an experienced Technical Support Supervisor to lead and develop a high-performing customer-facing technical support team. This role combines people leadership, technical escalation management, performance coaching, workforce...
appcast.io -
Alorica-Cebu City
Lead and manage a team of CSAT leads across Cebu site
• Drive initiatives to deliver best-in-class CSAT performance for Affim. ...
• Analyze CSAT data, identify trends, and develop actionable plans to improve customer satisfaction.
• Collaborate...
Qualfon-Cebu City
Administration, Management, or related field. Minimum 6 years of experience in Call Center Operations or BPO Production. At least 4 years of experience in a Supervisory or Managerial role. Strong analytical and reporting skills. Experience managing operational...
Satellite Office-Cebu City
Satellite Office is seeking a Dispatch Supervisor to oversee the complete dispatch operation for efficient deliveries and high customer service. You will coordinate routing, manage contractor relationships, and drive morale within the team.
You...
RealPage-Cebu City
and customer experience.
Responsibilities
Handles complex issues, such as troubleshooting CRM tool configurations or resolving product integration errors via phone, email, or chat. Creates and facilitates MBR for PMCs Serves as final escalation point of our...
TTEC Customer Care Management Philippines Inc-Cebu City
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have...
foundit.com.ph -
Globe Telecom, Inc.-Cebu City
Globe Telecom, Inc. is seeking a professional dedicated to owning and improving prepaid journeys, focusing on SIM purchase and activation. This role requires enhancing customer and seller experiences, analyzing data for insights, and driving...
appcast.io -
Qualfon Philippines-Cebu City
Qualfon Philippines is seeking an Operations Manager to oversee day-to-day operations for assigned accounts in Cebu City. You will ensure client service delivery, monitor performance metrics, manage staffing and costs, and act as the primary contact...
Globe Telecom, Inc.-Cebu City
for speed, simplicity, and accessibility.
• Retail & Distribution Experience: Enhance customer and seller journeys across distributors, sub-distributors, and retail outlets. Remove friction in SIM availability, activation, loading, and promo communication...
appcast.io -
MVP Ventures-Cebu City
Magic, Inc is seeking a Training Manager to own the end-to-end training function for a remote CX team. You will design onboarding and ongoing curricula covering product science, brand voice, software tools, and soft skills, and you’ll deliver live,...
Qualfon-Cebu City
service experience Escalations Handling Coordinates with supervisors closely to resolve customer issues and concerns Handles escalations and resolves issues real time or within prescribed time Complete Documentation Create or update customer information...
Caldwell Communications-Cebu City
Customer Experience Representative – Telecom
Cebu City | Onsite | Full-Time | Up to ₱26,000/month
Caldwell Communications is hiring Customer Service Representatives for our Telco Account in Cebu City. If you have BPO experience and want to grow...
mynimo.com -
RealPage-Cebu City
Overview
The
Customer Experience Coach
is responsible for elevating the quality of customer interactions across RealPage's Tier 1 Product Support team. This role focuses on
training, coaching, and monitoring
to ensure every customer engagement...
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