Customer Experience Jobs in Cebu City
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Search Results - Customer Experience Jobs in Cebu City
AngkasCebu City
responsibilities and projects as the need arises Competencies for the Job Customer Service Support Troubleshooting Records Management Customer Experience Management Customer Advocacy Critical Thinking and Problem Solving Relationship Building Effective...
Sprout SolutionsCebu City
Sprout Solutions in Cebu, Philippines is seeking a professional to lead the customer experience across all channels. You will design and improve customer journeys, manage complaints, and drive initiatives for customer retention and loyalty...
dover business servicesCebu City
POSITION TITLE : CRM Product Specialist, Customer Experience REPORTING TO: Senior Manager, Customer Experience LOCATION: Cebu, Philippines Summary Description We are looking for a self-motivated, tech-savvy, and forward-thinking individual to help...
Sprout SolutionsCebu City
Scope
• Own the end-to-end customer experience across all channels
• Design and improve customer journeys from onboarding to after-sales support
• Handle customer complaints, escalations, and service recovery processes
• Work closely...
GlobeTelecomCebu City
Customer Service, Digital, Sales Experience, and Inventory Management Equal Opportunity Employer Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including...
Our ClientsCebu Cityappcast.io
Candidates should be fluent in both languages, have at least 6 months of customer service experience, and possess strong problem-solving skills. Knowledge of CRM tools like Salesforce or Zendesk is preferred.
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TORCH SolutionsCebu City
TORCH Solutions is seeking an experienced Subject Matter Expert to join our dynamic team in Cebu City. In this full-time role, you will provide exceptional customer service and technical support to our clients, making a meaningful impact...
TeleperformanceCebu Cityappcast.io
Teleperformance in Cebu City is seeking Customer Service Representatives to field inquiries and provide solutions, ensuring excellent customer experiences. This role involves active listening and resolving issues promptly while managing confidential...
Nexus Recruitment GroupCebu City
A leading recruitment agency in Cebu City is seeking an experienced AVP Fraud Operations to drive innovation and operational efficiency. The ideal candidate will have over 12 years in financial services, with a strong background in supervising...
Globe Telecom, Inc.Cebu Cityappcast.io
Lead is responsible for ensuring a seamless, high‑quality, and customer‑centric experience across all brand touchpoints, while maintaining governance, risk management, compliance, and operational excellence. This role balances customer experience (CX)...
Pro Coffee GearCebu City
A dynamic e-commerce company is seeking a Head of Customer Success to lead and evolve their global customer experience function. This strategic role involves owning customer experience, managing a high-performing team, and improving processes...
codebrewers101Cebu City
customer situations Requirements Strong written and verbal English communication skills ( C1/C2 level preferred ) Previous experience in customer service, online support, or chat/email support Experience in the iGaming, online casino, sportsbook, or gaming...
Globe Telecom, Inc.Cebu Cityappcast.io
Globe Telecom, Inc. is seeking an Experience & Governance Lead to ensure exceptional customer experiences across all touchpoints. The role requires balancing customer satisfaction with compliance and governance across operations.
Responsibilities...
QualfonCebu City
service experience Escalations Handling Coordinates with supervisors closely to resolve customer issues and concerns Handles escalations and resolves issues real time or within prescribed time Complete Documentation Create or update customer information...
Globe Telecom, Inc.Cebu Cityappcast.io
Globe Telecom, Inc. is looking for an Episode Experience Manager to manage day-to-day improvements in customer experience across all touchpoints. This role involves collaborating with support teams and ensuring seamless experiences through various...
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