Customer Experience Jobs in Cebu City
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Search Results - Customer Experience Jobs in Cebu City
ExlCebu City
Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents...
Recruitify_HRCebu City
A leading recruitment firm in Cebu City is seeking an experienced Operations Manager to lead a team of customer service representatives. The ideal candidate will have 3-5 years of experience in the BPO sector, demonstrating strong leadership...
aboitiz foodsCebu City
and agribusiness solutions. Join us as we shape the future of food in Asia and build a culture where, together, we nourish the future. Job Description As our Customer Experience (CX) Manager, you will be the strategic architect responsible for bridging the gap...
Dexcom PhilippinesCebu City
Degree and 5-8 years of people management experience in a high call volume environment, along with strong interpersonal and emotional intelligence skills. The role includes ensuring high-quality customer service and improving processes through...
Datamatics CMS PHCebu City
A leading BPO Company in Cebu City is seeking a TEAM LEADER to manage a team of ambassadors focused on customer experience and retention. The ideal candidate will have at least 2 years of experience in BPO, a strong background in customer services...
The Hird Corp.Cebu City
As a Customer Service Representative for our premium Airline Account, you'll be the friendly voice assisting passengers worldwide. From booking dream vacations to resolving travel hiccups, you'll ensure every interaction leaves customers smiling...
TeleperformanceCebu Cityappcast.io
Teleperformance in Cebu City is seeking Customer Service Representatives to field inquiries and provide solutions, ensuring excellent customer experiences. This role involves active listening and resolving issues promptly while managing confidential...
AloricaCebu City
GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds...
Globe Telecom, Inc.Cebu Cityappcast.io
Globe Telecom, Inc. is looking for an Episode Experience Manager to manage day-to-day improvements in customer experience across all touchpoints. This role involves collaborating with support teams and ensuring seamless experiences through various...
GlobeTelecomCebu City
Customer Service, Digital, Sales Experience, and Inventory Management Equal Opportunity Employer Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including...
Globe Telecom, Inc.Cebu Cityappcast.io
Episode Experience Manager
Responsible for executing and managing day‑to‑day improvements of a specific customer episode across all touchpoints, ensuring a seamless, frictionless, and satisfying customer experience.
Responsibilities
• Manage...
FlexCebu City
or financial services customer support (ideally at a startup or high-growth company where you wore multiple hats)
• Availability to work nights and weekends (US business hours)
• Experience with Zendesk, Salesforce, or similar CRM tools
Strongly Preferred...
Globe Telecom, Inc.Cebu Cityappcast.io
Globe Telecom, Inc. is seeking a professional dedicated to owning and improving prepaid journeys, focusing on SIM purchase and activation. This role requires enhancing customer and seller experiences, analyzing data for insights, and driving...
QualfonCebu City
Qualfon is seeking an experienced Sales Coach to develop and mentor B2B sales agents in our growing Philippines call center operations. This is a key role supporting two new accounts in business-to-business sales. You will coach >100 agents, driving...
Dexcom Inc.Cebu Cityappcast.io
Dexcom Inc. is searching for a Technical Support Team Leader in Cebu, Philippines. The ideal candidate will lead and develop a strong Technical Support team, focusing on exceptional customer experiences and effective technical assistance...
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