Customer Experience Jobs in Cebu City
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Search Results - Customer Experience Jobs in Cebu City
Head X Group-Cebu City
The Opportunity:
We are seeking a highly skilled and proactive Team Manager to join our world-class Customer Experience (CX) team. This is a critical role responsible for leading and developing a high-performing team, ensuring consistent...
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Carda Health-Cebu City
Excellent verbal and written communication skills.
Organization: Strong organizational and multitasking abilities, with keen attention to detail.
Customer Service: Demonstrated customer service experience with a patient-centered approach.
Confidentiality...
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Alorica Inc.-Cebu City
Customer Experience Agent - CebuCebu City, Philippines**GET TO KNOW ALORICA** At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest...
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Dempsey Resource Management-Cebu City
Overview
Amazon Account Manager - 1 yr Experience - Night shift
role at
Dempsey Resource Management .
Join to apply for the
Amazon Account Manager - 1 yr Experience - Night shift
role at
Dempsey Resource Management .
Responsibilities
Oversee...
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Alorica-Cebu City
GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds...
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Medium-Cebu City
functionally to elevate both the customer experience and our business growth.
Your Day to Day
• Customer Success & Retention:
• Serve as a trusted advisor to customers, ensuring they derive maximum value from the platform.
• Proactively engage customers...
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Datapel Systems-Cebu City
Churn Reduction and Retention: Identify at-risk customers and develop strategies to mitigate churn.
Proactively address customer pain points, providing solutions that enhance their experience.
Conduct periodic reviews with customers to ensure continued...
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Avepoint-Cebu City
and analysis.
• Experience producing and analyzing As‑Is and To‑Be documentation.
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application...
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Fadv-Cebu City
as you design and manage Salesforce Experience Cloud Sites and maintain a Salesforce Knowledge instance, ensuring high-quality knowledge management practices. Additionally, you will review and edit content produced by team members, striving for clarity...
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Teleperformance-Cebu City
Overview
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences.
You will have the chance...
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SVCPH Inc.-Cebu City
and notes into the system for tracking and compliance.
• Collaborate with site staff to coordinate next steps for qualified participants.
Desired Skills & Knowledge:
• Must have at least 1 year of BPO experience in a healthcare account
• Background...
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Thecodebox-Cebu City
resolution
Offer recommendations and insights for better platform utilization
Requirements
What We’re Looking For
Proven experience in Account Management or Customer Success (preferably SaaS/tech)
Startup background is a plus
Strong interpersonal...
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DOXA Talent-Cebu City
relationships and drive referrals.
Manage and maintain client data in Zoho CRM, ensuring accurate activity tracking and reporting.
Collaborate with local service teams to coordinate follow-ups and deliver a seamless customer experience.
Qualifications
Strong...
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Thecodebox-Cebu City
with product, engineering, and leadership teams.
Requirements
Requirements
Experience: 2+ years in customer success, implementation, technical account management, or a similar hybrid role, ideally in SaaS or AI-related companies.
Technical Skills...
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dbt Labs, Inc.-Cebu City
thrive on helping others, take pride in setting clear expectations—and exceeding them—and know how to deliver an exceptional customer experience, even when the answer isn't immediate. We work across multiple channels to support users of dbt Cloud, diving...
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