Customer Experience Jobs in Cebu City
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Search Results - Customer Experience Jobs in Cebu City
Sprout Solutions-Cebu City
Sprout Solutions in Cebu, Philippines is seeking a professional to lead the customer experience across all channels. You will design and improve customer journeys, manage complaints, and drive initiatives for customer retention and loyalty...
CatalyzeX-Cebu City
a Spanish Bilingual Customer Experience Agent to support our growing global client base across e-commerce, Saa S, healthcare, and professional services. Our focus is on delivering scalable customer support solutions that enhance customer experience...
Sprout Solutions-Cebu City
Scope
• Own the end-to-end customer experience across all channels
• Design and improve customer journeys from onboarding to after-sales support
• Handle customer complaints, escalations, and service recovery processes
• Work closely...
Evo Tech Software Solutions Inc-Cebu City
With BPO, we aim to enhance efficiency and service delivery with our versatile business support. We evolve to offer swift, improved customer service solutions. The Opportunity We are seeking a results-driven Marketplace Review & Customer Experience...
TORCH Solutions-Cebu City
TORCH Solutions is seeking an experienced Subject Matter Expert to join our dynamic team in Cebu City. In this full-time role, you will provide exceptional customer service and technical support to our clients, making a meaningful impact...
Staff X - Offshore Staffing-Cebu City
Monitor and respond to customer and client queries and issues Analyze common customer issues to improve self-help resources Reporting Generate and deliver monthly performance reports for clients Requirements Minimum of 2 years of experience...
Teleperformance-Cebu City
Teleperformance in Cebu City is seeking Customer Service Representatives to field inquiries and provide solutions, ensuring excellent customer experiences. This role involves active listening and resolving issues promptly while managing confidential...
appcast.io -
Conduent-Cebu City
as required
• Guides end-to-end resolution of customer issues, seamlessly and efficiently
• Supports and mentors less experienced team members
• Performs other duties as assigned
• Complies with all policies and standards
Conduent is an Equal Opportunity...
jobstreet.com -
Our Clients-Cebu City
Candidates should be fluent in both languages, have at least 6 months of customer service experience, and possess strong problem-solving skills. Knowledge of CRM tools like Salesforce or Zendesk is preferred.
#J-18808-Ljbffr...
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Nexus Recruitment Group-Cebu City
A leading recruitment agency in Cebu City is seeking an experienced AVP Fraud Operations to drive innovation and operational efficiency. The ideal candidate will have over 12 years in financial services, with a strong background in supervising...
Globe Telecom, Inc.-Cebu City
Globe Telecom, Inc. is looking for an Episode Experience Manager to manage day-to-day improvements in customer experience across all touchpoints. This role involves collaborating with support teams and ensuring seamless experiences through various...
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Pro Coffee Gear-Cebu City
A dynamic e-commerce company is seeking a Head of Customer Success to lead and evolve their global customer experience function. This strategic role involves owning customer experience, managing a high-performing team, and improving processes...
IQ BackOffice-Cebu City
duties as assigned by team leads or managers. QUALIFICATIONS: Minimum of two (2) years of experience in a call center environment and/or working within a tax firm. Proven experience in managing or coordinating client document collection processes (e.g...
Caldwell Communications-Cebu City
Customer Experience Associate
Cebu City | Onsite
Job Description:
We are looking for Customer Experience Associates who will deliver excellent customer support and ensure a positive client experience. The role involves handling inquiries, resolving...
mynimo.com -
Globe Telecom, Inc.-Cebu City
Episode Experience Manager
Responsible for executing and managing day‑to‑day improvements of a specific customer episode across all touchpoints, ensuring a seamless, frictionless, and satisfying customer experience.
Responsibilities
• Manage...
appcast.io -
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