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Call Center Jobs in Cebu City

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Search Results - Call Center Jobs in Cebu City

Delivery Ops Team Lead – Call Center Performance

Convergys-Cebu City-appcast.io-2 days ago

A global technology and services leader is seeking a Team Leader in Muntinlupa. This role involves managing a group of call center associates, ensuring performance metrics are met, and providing ongoing coaching. Candidates should have a Bachelor's...

Call Center Process Excellence Lead – Healthcare (Cebu City, hybrid)

TASQ Staffing Solutions-Cebu City-today

Process Excellence Lead – Healthcare (Cebu City) Account Type: Healthcare (Voice Support) Location: Hybrid (3x Onsite per week in Cebu) Shift: Night Shift Start Date: March 6 and 9, 2026—the separate dates for the two openings The Role We are...

Active Pooling: Team Leader for Concentrix Banawa

Concentrix-Cebu City-today

Job Description: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability...

Call Center Process Excellence Lead – Healthcare

TASQ Staffing Solutions-Cebu City-today

[Urgent] Collections Team Lead - Bridgetowne (Active Pooling)

Concentrix-Cebu City-today

Business (SMB) • Open to considering B2B experience; SMB experience is a plus • Hours of Operations: 8:00 PM – 8:00 AM, Monday to Friday Job Description: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center...

Call Center Representative/Content Moderator account/pure chat account

Crescendo Staffing and Business Consulting Inc.-Cebu City-today

Description • Answer customer inquiries via chat in a professional and timely manner. • Moderate content to ensure compliance with guidelines and standards. • Provide exemplary customer service and support to enhance customer satisfaction. • Assist...

Call Center Agent - Freshers Are Welcome

Caldwell Communications-Cebu City-mynimo.com-yesterday

Customer Service Representative Hiring! Cebu City | Onsite About Caldwell Communication Caldwell Communication is actively hiring Customer Service Representatives in Cebu City. We offer a competitive salary, performance-based incentives, paid...

Mandaue

Workforce Management Analyst - Planning & Forecasting

iQor-Cebu City-today

in matters of significance. Interface with call center leaders to understand the fast changing business needs and make updates where necessary (Tracker meets). • Aggregate forecast information into a comprehensive document to be published with senior...

Director, operations

Qualfon-Cebu City-appcast.io-yesterday

Overview Job Description – Director, Operations Department: Call Center OperationsReports To: Managing Director Employment Type: Full-Time Work location: IT Park, Cebu Work schedule: PH night shifts Job Summary: This role requires a multi...

Active Pooling: Team Leader for Concentrix Banawa

Concentrix-Cebu City-today

Head of Customer Operations & Strategy

Qualfon-Cebu City-appcast.io-yesterday

A customer care organization in Cebu City seeks a Director of Operations to lead customer service strategies and manage client relations. The ideal candidate will have over 15 years of experience in BPO and call center environments, with strong...

AVP, Collections Multi-Stage

Nexus Recruitment Group-Cebu City-today

About the job AVP, Collections Multi-Stage Role Summary/Purpose In this role, the Assistant Vice President for Collections is responsible for leading and managing a midsize inbound/outbound or manual outbound collections call center unit servicing...

Local IT Support (Onsite)

TELUS Digital-Cebu City-today

At least one (1) year work experience as IT Support Specialist, preferably within the call center, customer service or any communications-intensive industry. • Proficiency with MS Office applications (i.e. MS Word, Excel) • Working knowledge of IT systems...

PHRN and Pharmacist Team Lead

Hammerjack Pty Ltd-Cebu City-appcast.io-today

to be responsible to work all shifts, based on business need and Call Center coverage priorities. • Flexibility on changing shifts is required. Basic Qualifications: • Active License for Nurses or Pharmacists • With at least 1 year clinical or related experience...

Communications Trainer / Language Trainer

Alorica-Cebu City-today

business goalsRequirements Experience as a Communications Trainer, Language Trainer, or similar role Previous experience in a BPO / call center environment Excellent spoken and written English skills Strong facilitation, coaching, and presentation abilities...