Call Center Jobs in Cebu City
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Search Results - Call Center Jobs in Cebu City
Convergys-Cebu City
A global technology and services leader is seeking a Team Leader in Muntinlupa. This role involves managing a group of call center associates, ensuring performance metrics are met, and providing ongoing coaching. Candidates should have a Bachelor's...
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Concentrix-Cebu City
Job Description:
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability...
Concentrix-Cebu City
Business (SMB)
• Open to considering B2B experience; SMB experience is a plus
• Hours of Operations: 8:00 PM – 8:00 AM, Monday to Friday
Job Description:
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center...
Caldwell Communications-Cebu City
Customer Service Representative Hiring!
Cebu City | Onsite
About Caldwell Communication
Caldwell Communication is actively hiring Customer Service Representatives in Cebu City. We offer a competitive salary, performance-based incentives, paid...
mynimo.com -
iQor-Cebu City
in matters of significance. Interface with call center leaders to understand the fast changing business needs and make updates where necessary (Tracker meets).
• Aggregate forecast information into a comprehensive document to be published with senior...
Nexus Recruitment Group-Cebu City
About the job AVP, Collections Multi-Stage
Role Summary/Purpose
In this role, the Assistant Vice President for Collections is responsible for leading and managing a midsize inbound/outbound or manual outbound collections call center unit servicing...
TELUS Digital-Cebu City
At least one (1) year work experience as IT Support Specialist, preferably within the call center, customer service or any communications-intensive industry.
• Proficiency with MS Office applications (i.e. MS Word, Excel)
• Working knowledge of IT systems...
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Staff4Me-Cebu City
A growing call center company in Cebu City is looking for a detail-oriented WFM Analyst to manage workforce processes. The role involves analyzing data for optimal resource planning, forecasting demand, and aligning with operational goals.
Key...
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Nexus Recruitment Group-Cebu City
A leading recruitment agency is looking for an Assistant Vice President for Collections in Cebu City. This role involves leading a call center unit, managing teams of up to 150 associates, and enhancing collections effectiveness. Candidates should...
Qualfon-Cebu City
Overview
Job Description – Director, Operations
Department: Call Center OperationsReports To: Managing Director
Employment Type: Full-Time
Work location: IT Park, Cebu
Work schedule: PH night shifts
Job Summary:
This role requires a multi...
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Alorica-Cebu City
and Training teams to support business goals
Requirements
• Experience as a Communications Trainer, Language Trainer, or similar role
• Previous experience in a BPO / call center environment
• Excellent spoken and written English skills
• Strong facilitation...
Concentrix-Cebu City
Job Description:
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability...
HGS Offshore Staffing Solutions (HGS OSS)-Cebu City
skills in English
• Proficiency in using CRM tools, call center software, and Microsoft Office applications....
Hammerjack Pty Ltd-Cebu City
Qualifications
• At least 5 years of experience in WFM and 8 years overall in the BPO/call center industry.
• Strong knowledge of Planning, Forecasting, Scheduling, Real-Time Management, and Reporting.
• Proficient in Excel and experienced in WFM...
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Qualfon-Cebu City
A customer care organization in Cebu City seeks a Director of Operations to lead customer service strategies and manage client relations. The ideal candidate will have over 15 years of experience in BPO and call center environments, with strong...
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