Call Center Jobs in Cebu City
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Search Results - Call Center Jobs in Cebu City
ConvergysCebu Cityappcast.io
A global technology and services leader is seeking a Team Leader in Muntinlupa. This role involves managing a group of call center associates, ensuring performance metrics are met, and providing ongoing coaching. Candidates should have a Bachelor's...
InLife Benefits PHCebu City
DUTIES AND RESPONSIBILITIES:
• Review and evaluate request of Health Insurance Letters of Approval (LOA) submitted by hospitals, clinics, and policyholders.
• Approve or disapprove LOA requests based on policy coverage, eligibility, and company...
Qualfon PhilippinesCebu Cityappcast.io
and driving strategic initiatives. Applicants should have a Bachelor's degree, with Six Sigma certification preferred, and proven success in call center operations. The position offers a full-time employment opportunity and requires evening shifts based...
TASQ Staffing SolutionsCebu City
Process Excellence Lead – Healthcare (Cebu City)
Account Type: Healthcare (Voice Support)
Location: Hybrid (3x Onsite per week in Cebu)
Shift: Night Shift
Start Date: March 6 and 9, 2026—the separate dates for the two openings
The Role
We are...
Caldwell CommunicationsCebu Citymynimo.com
Call Center Agent - Retail Account
Cebu City | Onsite
Caldwell Communications
Job Description:
We are hiring Call Center Agents to assist shoppers with inquiries, purchases, returns, and general account concerns while providing excellent customer...
ibexCebu City
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements...
Cebu Cityphiljobnet.gov.ph
Job Description
Posted on 28 May 2026
Key Responsibilities:
Taking calls according to policies, procedures, and standards with defined quality
Handling customer's concerns, queries, and complaints
Staying updated with company policies and...
ibexCebu City
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements...
iQorCebu City
Interface with call center leaders to understand the fast changing business needs and make updates where necessary (Tracker meets). Aggregate forecast information into a comprehensive document to be published with senior leadership for headcount, budget...
Wipro TechnologiesCebu Cityappcast.io
handling skills
• Leadership skills (optional)
Candidate Specifications
• Graduate of a 4-year course, fresh graduate with or without call center experience may have other experiences in other industries
• Undergraduate (must complete 2 years in college...
TASQ Staffing SolutionsCebu City
knowledge, system usage, and company policies. Training Delivery:Conducting training sessions in Rsre., workshops, and role‐playing exercises, for both new and existing call center agents. Performance Evaluation & Coaching:Assessing the effectiveness...
Caldwell CommunicationsCebu Citymynimo.com
CALL CENTER AGENT
Cebu City | Onsite
Job Summary:
We are seeking dedicated and customer-oriented individuals to join our team as Call Center Agents. In this role, you will assist customers by handling inquiries, providing accurate information...
ConcentrixCebu City
Job Description:
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability...
AsurionCebu Cityappcast.io
Applicants should possess leadership and analytical skills, as well as experience in supporting call-center operations. A strong command of Microsoft Office tools is necessary. This position is onsite from Monday to Friday, night shift.
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Nexus Recruitment GroupCebu City
About the job AVP, Collections Multi-Stage
Role Summary/Purpose
In this role, the Assistant Vice President for Collections is responsible for leading and managing a midsize inbound/outbound or manual outbound collections call center unit servicing...
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